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The Team Coordinator - Home Health plays a key role in assisting in the day-to-day tasks of the office by supporting the clinical operations and management staff members.
Job Responsibility:
Oversees scheduling and coordination
Manage office calls, correspondence, calendaring, meetings, analytical support, etc.
Greet and assist clients, employees, and general public when entering office providing excellent client and employee customer service
Be accountable for all livelihood aspects as directed by the branch manager and home office, this includes appearance of office, customer satisfaction support and care to all patients, patient’s family members, and co-workers
Supervise daily administrative and communication activities for the office
establishing and maintaining database and filing systems per industry standard
Support ongoing client and employee requests including staff scheduling, preparing client materials, administrative and (in & out) processing of client files in alignment of government/health care standards
Support ongoing operational missions such as branch performance, retention and business growth
Work collaboratively with all branches and home office to ensure seamless coordination and service amongst our business and clinical delivery team
Participate in staff meetings, and meets regularly with branch management for individual supervision to meet performance objectives
Comply with HIPPA and Data Privacy Practices
Requirements:
Proficient with Microsoft Suite
Customer service experience
Excellent written and verbal communication skills
Nice to have:
Prior scheduling Home Health scheduling experience
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