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We are looking for a passionate Home Furnishing Consultant who is enthusiastic about home furnishing, retail, and interior design. You thrive in a fast-paced environment and are motivated by improving people’s lives at home through creative and functional furnishing solutions. You enjoy working in a team, generating innovative ideas, and engaging with customers to provide an exceptional shopping experience.
Job Responsibility:
Stay up to date with home furnishing trends and customer needs to create inspiring and functional home furnishing solutions
Engage with customers to provide professional whole-room design consultations, ensuring a seamless and enjoyable buying experience
Collaborate with internal teams, including Customer Relations and your designated trinity team, to effectively implement daily work plans
Use global tools and best practices to ensure high-quality, efficient, and simple design solutions
Contribute innovative ideas in workshops by leveraging knowledge of retail, competitors, and customer insights
Guide customers through the purchasing, design, and after-sales processes for a smooth and convenient experience
Maintain IKEA’s brand identity, values, and vision while delivering outstanding service
Requirements:
A strong understanding of home furnishing trends, interior design, and the IKEA way of presenting products
Broad knowledge of IKEA’s product range, store communication, and mechanical sales system
Experience in identifying opportunities for cross-selling, upselling, and add-ons
The ability to communicate effectively with customers, understand their needs, and create tailored furnishing solutions
Proficiency in design-related software such as AutoCAD
A hands-on approach to tasks with keen attention to detail and the ability to meet deadlines
A collaborative mindset and willingness to work as part of a team