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Home from Hospital Coordinator

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Connex Community Support

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Location:
United Kingdom , Buxton

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Category:
-

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Contract Type:
Not provided

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Salary:

17970.00 - 30925.00 GBP / Year
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Job Description:

Providing holistic support that enables individuals to be discharged from hospital feeling supported, confident, and empowered. This includes identifying and coordinating the practical, emotional, and social support needed to reduce the risk of hospital readmission or future admissions. All support is delivered within a strengths‑based approach that promotes wellbeing, independence, confidence, and overall quality of life.

Job Responsibility:

  • Ensure day-to-day delivery of the service in line with contractual and organisational requirements
  • Be first point of contact for client referrals, processing within timescales, assessing needs, identifying support, escalating safeguarding concerns
  • Work with statutory services to agree contributions, liaise with agencies and clients
  • Provide low-level support for clients up to 6 weeks via direct home visits or volunteer oversight
  • Work with other Coordinator to ensure resource use and cover
  • Establish and maintain working relationships with internal/external teams
  • Recruit, induct and supervise volunteers
  • Promote service and volunteering opportunities
  • Collate monitoring data and prepare reports
  • Ensure data processed in line with GDPR and procedures
  • Undertake risk assessments
  • Assist in delivering within budget
  • Comply with policies and procedures
  • Carry out other duties as required

Requirements:

  • Desire to provide support and help people, some of whom may be in difficult circumstances
  • Patience and empathy for the needs and expectations of clients and referring agencies
  • Very good listening, verbal and written communication skills
  • Strong interpersonal skills and ability to build effective working relationships with people from a variety of personal and professional backgrounds
  • Experience of working in a health or social care setting that is supporting people
  • Ability to undertake needs assessments and taking the right actions for implementing an individual’s practical, emotional and social support
  • Ability to identify, manage and appropriately escalate safeguarding concerns
  • Ability to work on own initiative and as part of a team
  • Ability to enthuse people to volunteer for the service and to provide the effective training and support
  • Good organisational skills and ability to handle conflicting work pressures
  • Confident and self-sufficient IT user, particularly Microsoft Word, CRM, Excel, Outlook and Teams including for monitoring and reporting purposes
  • Non-judgemental disposition and commitment to principles of confidentiality and safeguarding
  • Ability and willingness to regularly travel across the work area, including rural and remote communities, and to attend external meetings with associated organisations, using your own reliable transport

Nice to have:

  • Experience of working in service that seeks the reablement of people following a hospital stay or other health related changes in their lives
  • Experience of working in an environment where multiple agencies may be involved in supporting a person at home
  • Experience of working with volunteers, including their recruitment, training and support

Additional Information:

Job Posted:
May 15, 2026

Employment Type:
Parttime
Work Type:
On-site work
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