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Home Delivery Regional Depot Manager

HelloFresh

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Location:
United Kingdom , Banbury

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

At HelloFresh, our mission is simple: to change the way people eat, forever. As a global digital-native FMCG company and the world's leading mealkit provider, we are transforming the traditional food supply chain through a data-driven, on-demand model that enables scalable and more sustainable food delivery. The HelloFresh Delivery Network (HFDN) is a critical part of our UK growth strategy, improving customer experience while reducing cost to serve. As we expand the network, we are looking for a Regional Manager for the West, responsible for the performance, stability, and startup/scale-up of three delivery sites, including one small satellite location. This role sits at the heart of execution. You will own day to day regional performance across safety, service, and cost, while also playing a key role in expanding capability, embedding standards, and preparing sites for growth. The role requires a strong grounding in B2C home delivery operations, confidence managing multiple locations, and the ability to translate plans into consistent on-the-ground execution.

Job Responsibility:

  • Own end-to-end performance across three HFDN sites in the West, ensuring consistent standards despite differences in scale and maturity
  • Act as the senior operational lead for the region, accountable for service, cost, safety, DSPs
  • Stabilise and scale new and smaller sites, ensuring they are operationally sound and aligned to HFDN ways of working
  • Oversee final mile delivery operations, from box handover and van loading through to route execution
  • Drive delivery accuracy, service reliability, and customer experience across all sites
  • Work closely with planning and central teams to ensure routes are executable and efficiently delivered on the ground
  • Work closely with central Logistics and HFDN development teams to embed new processes, tools, and standards
  • Identify operational risks and improvement opportunities, using data to drive decisions
  • Support future site launches and expansion activity in the region, acting as a key operational input
  • Ensure high standards of health and safety and compliance across all sites
  • Oversee cost control, invoice approval, and regional budget adherence
  • Handle escalations relating to customer complaints, insurance claims, and delivery incidents

Requirements:

  • Proven experience leading multi-site logistics or home delivery operations, ideally within B2C, FMCG, or last-mile environments
  • Comfortable owning regional performance rather than a single site
  • Strong people leader with experience managing Drivers and site teams
  • Confident operating in fast-changing environments, including new site launches or expansion phases
  • Solid understanding of fleet operations, driver models, and final mile delivery challenges
  • Data-driven, with the ability to balance cost, service, and safety
  • Experienced in health and safety, incident management, and operational risk
  • A demonstrable track record of reducing errors and improving operational performance at scale
  • Independent right to work in the UK
What we offer:
  • 70% off HelloFresh or Green Chef boxes
  • Company pension scheme
  • Gym membership
  • Bupa private medical insurance (including dental & family cover options)
  • Mental health first aiders and an employee assistance programme
  • Dog friendly office (London site only)
  • Nursery support scheme
  • Cycle to work scheme
  • Group Life Assurance

Additional Information:

Job Posted:
March 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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