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Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you!
Job Responsibility:
Coordinate and schedule the most appropriate assignments of direct care staff to clients
Maintain direct care staff schedules in scheduling program
Supervise and direct activities of HomeCare Aides (HCA) in providing direct care and service to their assigned clients
Address and resolve client and employee complaints and concerns
Effectively manage the communication and relationships among the Care Team, including the client, referral sources, HCAs and family and health care providers, to coordinate patient care and services
In partnership with the Branch Director, provide feedback on performance and coordinate disciplinary actions
Understand and effectively execute all company, state and applicable CBA policies, procedures, rules and regulations, including Covid protocols
Requirements:
Must have high school diploma or equivalent
1 year of scheduling or health care experience required
1 year office and recruiting experience required
Interpersonal, organizational and communication skills
Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program