Home Care Service Coordinator

• Assist Area Manager with meeting minimum standards for the operation of non-medical in-home care set forth by state and local agencies
• Responsible for updates and compliance with state regulation changes
• Responsible for answering calls that come into the office
• Responsible for coordinating pre-employment requirements for new employees
• Assist with interviews
• Responsible for scheduling orientation and performing orientation in the absence of the Area Manager
• Ensure the compliance of employees with state regulations
• Ensure adequate staff education and evaluations
• Assist with referrals and inquiries of the programs the agency provides services for
• Responsible for maintaining email account and correspondence
• Ensure the accuracy of public information materials and activities
• Responsible for scheduling caregiver assignments and client coordination of assignments on a daily/monthly basis
• Maintain ongoing liaison between management, personnel, service coordination agencies, and clients
• Assist with organizational needs of office
• Enforce policies for all agency administrative functions
• Represent the agency at community functions and professional organizations
• Market the agency to area resources
• Works “on-call” for scheduling substitutions and new cases during the hours the office is closed
• Performs other duties as assigned

• Must complete the agency's employment process
• Must be at least 18 years of age
• 2 Years of Customer service experience required
• Must exhibit mature, responsible behavior, and understand consumer confidentiality
• Must be able to follow directions, and work as a team
• Must have reliable transportation to, and from assignments
• Human Resources (Recruiting) experience preferred

Human Resources (Recruiting) experience preferred

• Medical, Dental and Vision Benefits
• Continued Education
• Monthly Bonus
• PTO Plan
• Retirement Planning
• Life Insurance
• Employee discounts