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Home Care QA Specialist

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Arcadia Home Care and Staffing - an Addus family company

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Location:
United States , Lubbock

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The QA Specialist is responsible for conducting on-site client evaluations and developing service plans in conjunction with the authorization and performs other field visits as assigned.

Job Responsibility:

  • Conducting on-site client evaluations and developing service plans in conjunction with the authorization and performs other field visits as assigned
  • completes visits as scheduled and reports daily to scheduler
  • recruits hires trains and supervises attendants
  • completes appropriate forms attaches to the daily visit report and turns into the office within 48 hours of visit
  • communicates regularly with supervisor about department issues and keeps management advised the potential problems in all areas
  • adheres to organizations policy and procedures
  • acts as a role model within and outside the agency
  • performs duties as workload necessitates
  • maintains a positive and respectful attitude
  • demonstrates flexible and efficient time management and ability to prioritize workload
  • consistently reports to work on time prepared to perform duties of position
  • meets department productivity standards
  • participates in working groups councils and committees
  • insurance compliance with rules and regulations
  • participates on committees, and special projects, and seeks additional responsibilities
  • accomplishes all tasks as appropriate
  • recommends new approaches to affect ongoing continual improvements to policies, procedures, and documentation
  • maintains compliance with federal and state regulations concerning employment
  • participates in administrative staff meetings and attends other meetings and seminars
  • Create and conduct presentations using audio visual tools including PowerPoint
  • performs other related duties as required and assigned
  • consistently promotes the company's core values
  • completes required compliance annual training
  • responsible for documentation of pertinent information
  • corrects and resubmits error rejections within 48 hours
  • responsible for maintaining supervisor files
  • participates in staff meetings and in-services
  • participates in community relations activities
  • maintains confidentiality of clients attendance and staff information

Requirements:

  • Two years full time study at an accredited college or university or individuals hired with a high school diploma or equivalent may substitute one year of full-time employment in a supervisory capacity in a healthcare facility agency or community based agency for each required year of college
  • PHC, MC experience preferred
  • requires full COVID-19 vaccination

Additional Information:

Job Posted:
January 16, 2026

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