Home Care QA Specialist Job at Arcadia Home Care and Staffing

QA Specialist (In-Home Care QA visits)

This position will be responsible for conducting in-home visits at clients' home...

Location

United States , Truth Or Consequences

Salary:

Not provided

Arcadia Home Care and Staffing - an Addus family company

Expiration Date

Until further notice

Requirements

Minimum of 3 years’ experience working in the field of senior services or a related social service field
Excellent oral and written communication skills
Strong interpersonal skills
Ability to prioritize and handle high call volumes
Client-focused and customer service-driven
Proficient in Microsoft Word, Excel, and Outlook
Must have reliable transportation, valid driver’s license and insurance for travel within the branch service area

Job Responsibility

Monitors client’s condition and performance of duties by Home Care Aides
Maintains all company and Department on Aging rules, regulations, and standards
Conducts home visits to new clients to welcome and review the Welcome Packet
Observes and evaluates Home Care Aides in the client's home as directed by Supervisor, to assure client Care Plans are being followed
Prepares and completes accurate evaluation reports and case notes as needed
Maintains schedules to assure timely completion of all assigned home visits
Attends weekly branch meetings
Maintains a high degree of confidentiality at all times due to access to sensitive information
Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
Follows all Medicare, Medicaid, and HIPAA regulations and requirements

What we offer

Medical, Dental and Vision Benefits
Company matched 401K
Continued Education
Bonus
PTO Plan
Retirement Planning
Life Insurance
Employee discounts

Fulltime

Bilingual Home Care QA Specialist

This position will be responsible for will conducting in-home visits at clients'...

Location

United States , Clovis

Salary:

Not provided

Arcadia Home Care and Staffing - an Addus family company

Expiration Date

Until further notice

Requirements

GED or High School Diploma
Minimum of 4 years’ experience working in the field of senior services, or related social service
Must demonstrate strong interpersonal and communication skills
Must be client focused and customer service driven
Computer experience – Microsoft Word and Excel
Must have reliable transportation, valid driver’s license and insurance for travel within the branch service areas
Must be bilingual

Job Responsibility

Monitors client’s condition and performance of duties by Home Care Aides
Maintains all company and Department on Aging rules, regulations, and standards
Conducts home visits to new clients to welcome and review the Welcome Packet
Observes and evaluates Home Care Aides in the client's home as directed by Supervisor, to assure client Care Plans are being followed
Prepares and completes accurate evaluation reports and case notes as needed
Maintains schedules to assure timely completion of all assigned home visits
Attends weekly branch meetings
Maintains a high degree of confidentiality at all times due to access to sensitive information
Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
Follows all Medicare, Medicaid, and HIPAA regulations and requirements

What we offer

Medical, Dental and Vision Benefits
Company matched 401K
Continued Education
Bonus
PTO Plan
Retirement Planning
Life Insurance
Employee discounts

Fulltime

Home Care QA Specialist - Bilingual

The QA Specialist is responsible for conducting on-site client evaluations and d...

Location

United States , Berwyn

Salary:

18.00 - 22.00 USD / Hour

Arcadia Home Care and Staffing - an Addus family company

Expiration Date

Until further notice

Requirements

Two years full time study at an accredited college or university or individuals hired with a high school diploma or equivalent may substitute one year of full-time employment in a supervisory capacity in a healthcare facility agency or community based agency for each required year of college
PHC, MC experience preferred
requires full COVID-19 vaccination

Job Responsibility

Conducting on-site client evaluations and developing service plans in conjunction with the authorization and performs other field visits as assigned
completes visits as scheduled and reports daily to scheduler
recruits hires trains and supervises attendants
completes appropriate forms attaches to the daily visit report and turns into the office within 48 hours of visit
responsible for documentation of pertinent information
corrects and resubmits error rejections within 48 hours
responsible for maintaining supervisor files
participates in staff meetings and in-services
participates in community relations activities
maintains confidentiality of clients attendance and staff information

Fulltime