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Coordinate and manage all business and financial affairs and other operational activities related to the administration of the office by performing the following duties personally or through subordinates, including solid and consistent communication with branch leadership, handling accounting/billing functions, management of service issues, accurate file maintenance and management of the office support staff.
Job Responsibility:
Coordinate and manage all business and financial affairs and other operational activities related to the administration of the office
Keep management informed by summarizing key information
reviewing and analyzing special reports
identifying trends with employees or clients and recognizing opportunities for improvement
Review and approve timesheets for non-exempt branch staff
Ensure the appearance of the branch’s open environment is professional: neat, clean, orderly and generally free of clutter
Maintain a safe working environment free of environmental hazards
Maintain confidentiality at all times due to access to sensitive information
Maintain regular, predictable, consistent attendance and is flexible to meet the needs of the department
Follow all Medicare, Medicaid, and HIPAA regulations and requirements
Abide by all regulations, policies, procedures and standards
Maintain positive internal and external customer service relationships
Maintain open lines of communication
Plan and organize work effectively and ensure its completion
Meet all productivity requirements
Demonstrate team behavior and promote a team-oriented environment
Actively participate in Continuous Quality Improvement
Represent the organization professionally at all times
Requirements:
Maintains objective, informative approach when assessing escalated situations
Excels in communicating with all employees, from Sr. Leaders to entry-level new hires