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Home Care Nrm & Performance Manager

United Kingdom, Kingston Employment contract · Job Posted June 03, 2026
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Job Description

This role is responsible for driving the delivery of Net Revenue Management (NRM) and performance within Home Care UKI. The NRM & Performance Manager will build and execute Net Revenue Realisation (NRR) plans, optimise trade investment, and identify opportunities to improve profitability. Working closely with Customer Development, Finance and Brand teams, the role combines strong analytical capability with hands-on execution to close performance gaps and support decision making. This is a hands-on role requiring day-to-day engagement with data, performance tracking, and cross-functional teams to drive tangible business outcomes.

Job Responsibility

  • Build and deliver NRR plans for Home Care UKI, aligned with business targets
  • Drive performance tracking across key metrics including USG, GM and trade spend
  • Identify performance gaps and define clear actions to close them
  • Drive optimisation of promotional effectiveness (OPSO) and trade investment
  • Support ZBB Trade Marketing Investment (TMI) agenda and cost discipline
  • Identify and address unprofitable business areas, working with relevant teams to improve margins
  • Partner with Customer Development, Finance and Brand teams to embed NRM plans into execution
  • Provide input into Integrated Business Planning (IBP) and business case development
  • Feed customer and channel insights into planning processes to ensure alignment with retailer strategies
  • Contribute to the development and execution of channel and category strategies
  • Support delivery of in-store and online performance through effective NRM levers

Requirements

  • Strong commercial acumen and analytical capability
  • Experience in NRM, revenue management, commercial finance or related roles
  • Understanding of P&L and trade investment mechanics
  • Ability to identify performance gaps and drive actions to close them
  • Strong cross-functional collaboration and influencing skills
  • Ability to balance multiple priorities in a fast-paced environment

What we offer

  • Flexible working options
  • Family-friendly and inclusive workplace
  • Diversity and inclusion initiatives
  • Reasonable adjustments during application and interview process
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