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This position directs the operations of the agency and ensures that all home care services are delivered in a safe and effective manner in accordance with established quality standards, applicable state and federal regulations, and the client’s care plan. This position also contributes in the agency’s business development efforts to expand its client base and promote revenue growth.
Job Responsibility:
Directs the overall operations of the agency
provides direction and guidance to the agency staff in scheduling and performing home care support client services
Oversees the development and execution of client care plans and ensures that all services are performed in an efficient and effective manner
Manages the agency’s daily activities and administrative functions including client/employee scheduling, personnel management, payroll processing, billing preparation, and records maintenance
Directs and participates in the recruitment, orientation, training, and retention of agency staff
Participates in the development and implementation of the agency’s objectives, strategies, and initiatives for census/revenue growth and business development
Develops and maintains relationships with state and county referral agencies to promote the agency’s programs and services
Participates in the preparation of the agency’s annual budget
Maintains a high degree of confidentiality at all times due to access to sensitive information
Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency
Follows all Medicare, Medicaid, and HIPAA regulations and requirements
Abides by all regulations, policies, procedures and standards
Requirements:
Bachelor’s Degree in related Field
Must have at least 4 years of experience in health care and supervisory/management experience
Preferably will have experience in home health care and/or home and community-based services in a large, multi-site organization
Must have demonstrated ability to drive census/revenue growth and sales/develop business
Must be proficient in Microsoft Office
Must have P&L experience and the ability to develop and manage an agency budget
Must have strong communication, teambuilding, and interpersonal skills
May have to travel between branches occasionally
Must have reliable transportation, valid driver license, and state required insurance
Nice to have:
Preferably will have experience in home health care and/or home and community-based services in a large, multi-site organization