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We have an exciting opportunity as we are adding an additional Home Admissions Advisor to our team. We are looking for an ambitious, dedicated and compassionate sales person who will work alongside our current Home Admissions Advisor ensuring the effective daily operation of Sales and Marketing whilst meeting and exceeding budget targets and filling the home with the agreed client base and maximising revenue. You will demonstrate the highest levels of professionalism and customer service at all times whilst promoting the values and vision of the Cinnamon Care Collection. Our HAA's are expected to promote the homes at all times and to carry out external business development, establishing community and professional links.
Job Responsibility:
Update the Sales and Marketing activity database on an ongoing basis and produce activity reports on a daily, weekly or ad hoc basis
Co-ordinate input from all team members
Assist in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels
Acquire information and collate responses and data from customers as required, including chasing up outstanding information
Assist at Sales and Marketing events with special emphasis on preparation for and coordination of all sales events and exhibitions
Record and follow up sales leads to ensure sales targets are met
Ensure that all reports are prepared within the required timescale and are accurate
Manage and keep up to date the information on the pipeline of potential residents, and when they are likely to become permanent residents, in order to maximise revenue and meet sales targets
Develop new contacts and maintain regular and close contacts with all key care influences
Identify new sales opportunities and ensure that, where possible, these come to completion
Flexibility in covering the Sales & Marketing office over seven days, including weekends and evening hours as and when required
Requirements:
Decisive
Self-motivated
Proactive
Flexible
Adaptable
Confident
Enthusiastic
Desire to excel in all areas
Ability to prioritize workload
Ability to work under pressure
Ability to communicate and manage interpersonal relationships