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As a Holistic Salon Therapist at Four Seasons, you will deliver a diverse range of salon and spa treatments, with a primary focus on nail and hair services. In addition, you are trained and certified to perform massage and aesthetic treatments, ensuring flexibility to support business needs and provide guests with a complete wellness experience. This role combines technical expertise across multiple beauty and wellness disciplines with a guest-focused approach, contributing to the success of the spa and elevating the overall guest journey.
Job Responsibility:
Provide professional nail care services, including manicures, pedicures, polish changes, paraffin dips, and specialty nail treatments
Deliver hair services such as blow-dries, styling, and basic treatments in line with Four Seasons’ luxury standards
Educate guests on proper nail and hair care, recommending suitable retail products to enhance their results
Begin and complete services promptly, ensuring efficiency and guest comfort
Deliver a variety of massage techniques (Swedish, deep tissue, hot stone, etc.) tailored to guest needs
Provide facial treatments and aesthetic services (skincare, hair removal, etc.) following spa protocols
Customize treatment plans based on guest consultations, health history, and preferences
Promote relaxation, rejuvenation, and results through professional and consistent services
Handle guest interactions with professionalism, warmth, and discretion, ensuring personalized service
Promote spa and salon services, packages, and retail offerings to enhance guest satisfaction and encourage repeat visits
Ensure a luxury guest journey by maintaining a clean, serene, and professional environment
Maintain treatment rooms, salon stations, and equipment in perfect condition, adhering to hygiene and safety standards
Prepare and restock supplies to guarantee smooth service delivery
Use spa software to manage appointments and maintain accurate records
Work collaboratively with colleagues and supervisors to support overall spa operations
Assist with operational duties such as stocking, folding, and escorting guests as required
Participate in trainings and meetings to remain current on treatments, protocols, and trends
Follow all safety, sanitation, and Four Seasons operational procedures
Requirements:
National certification or license in Nail Technology plus at least one additional discipline (Massage Therapy, Aesthetics, or Hair)
Proven ability to perform salon services (nails and hair) at a luxury level
A minimum of 2 years of experience in a luxury spa or salon environment
Strong knowledge of nail care, hair styling, massage, and skincare practices
Proficiency in English, with excellent communication and interpersonal skills
Professional appearance, exceptional grooming standards, and attention to detail
Flexibility, stamina, and a genuine passion for health, beauty, and wellness
What we offer:
Competitive compensation and benefits package
Opportunities for professional development within a globally recognized luxury brand
Access to world-class training and career advancement programs
A collaborative and supportive environment that values innovation and excellence
Exclusive complimentary and discounted stays across Four Seasons properties worldwide
The chance to work in a diverse and inclusive culture, contributing to memorable guest experiences