Holiday Reservation Specialist Job at Traveling with Tasha (Southampton)

Assistant Manager - Spa

The Assistant Manager - Spa is responsible for supervising the daily activities ...

Location

United States , Bethlehem

Salary:

Not provided

Casino Careersv

Expiration Date

Until further notice

Requirements

Must be eighteen (18) years of age or older
proof of authorization/eligibility to work in the United States
Ability to communicate effectively in a positive/upbeat fashion utilizing English
both in oral and written form
Interpersonal skills with focused attention on guest needs to deal effectively with all business contacts
Maintain a professional, neat and well-groomed appearance adhering to Wind Creek appearance standards
Maintain consistent adherence to Wind Creek customer service standards
Must be able to work varied shifts, including weekends and holidays
High School Diploma or GED plus additional education or training in hospitality, spa-related areas
3-5 years Hospitality and Customer Service Experience

Job Responsibility

Oversees and coordinates, employee relations, training, inventory, staff productivity, operations development, standards, promotions, staff reviews, maintains knowledge and understanding of treatments/physiological effects/contraindications, guest satisfaction issues, ensures Company and department standards are upheld, merchandising of retail products, and administers computer operations
Performs all other projects and responsibilities as required
Ensures confidentiality with respect to guest and employee information
Assists Spa Attendants and Front Office Specialists with guest experience, answering telephones, checking in guests, making reservations, providing tours and maintaining daily cleanliness of facility during operating hours
Creates schedules to ensure appropriate staffing levels according to business volumes
i.e. special events, holidays, weekends, groups, guest demand, profit goals, etc
Possesses operational knowledge of SpaSoft software, Microsoft applications, Stratton Warren
Monitors short and long-term strategies designed to increase revenue, profitability, retail sales, guest satisfaction, employee satisfaction, and employee retention
Acts as a resource between employees and spa manager to resolve work related conflicts
Reviews and determines appropriate resolution ensuring policy and procedures are consistently followed

What we offer

Blue Cross Blue Shield medical plan
Dental plan
VSP vision plan
401(k) savings plan
Life and disability insurance
Paid time off
Employee dining rooms
Career training and planning
Quarterly incentive bonuses
Employee fitness centers with on-staff trainers

Fulltime

IT Specialist

We are seeking an experienced Information Technology applicant who has worked in...

Location

United States of America , Los Angeles

Salary:

34.91 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum one year experience or related work
Good communication and written skills
Excellent interpersonal and communication skills, both in person and by telephone
Ability to learn multiple computer software and accurately input information into the systems
Ability to work cohesively with co-workers both within and outside of your department
Ability to prioritize, organize and follow up
Previous hotel front desk and or reservations hospitality experience is strongly preferred
Must be available to work weekends, days, evenings and holidays

Job Responsibility

Assist in ensuring critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day
Assist with establishing and maintaining user procedures and hardware familiarization for all systems
Assist with providing Systems Administration, including maintaining user/group accounts, user configuration, trouble-shooting access problems and completion of on-site documentation
Assist in Server infrastructure management, performance monitoring, Operating System upgrades and troubleshooting
Assist with ensuring effective support for other systems, including back office, sales and catering and human resources applications and any other at the property
Assist with providing system support services, including service outage diagnosis, troubleshooting and restoration of service, virus protection management
Assist with maintaining and promoting Four Seasons core technology standards as outlined in the Four Seasons IT Core Standards
Assist in the coordination of new acquisitions and major projects as required
Participate in property-level, corporate-initiated technology implementations as required
Good knowledge and support for Desktop OS and applications including patches

What we offer

Medical/Dental/Vision
401K Retirement Savings Plan
Employee Assistance Program
Investment in your Wellbeing
Life Insurance
Free On-Site Parking
Training Program, Tuition Reimbursement
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms

Fulltime

Hospitality Specialist - Front Desk

We're looking for a friendly individual who genuinely enjoys being around people...

Location

United States , Duck

Salary:

Not provided

Capital Vacations

Expiration Date

Until further notice

Requirements

High School Diploma/GED
Experience or comparable knowledge in the Resort/Hotel industry
Basic computer skills
Close attention to detail
Excellent Customer Service skills with the ability to work under pressure
Active listener with the ability to solve problems
Ability to work with minimal supervision
Excellent verbal and written communication skills
Flexible schedule - ability to work evenings, holidays and weekends

Job Responsibility

Efficient and courteous operation of the front desk
Check guests in/out most efficiently and courteously
Collect balances and post appropriate room charges
Answer and transfer calls from switchboard using proper telephone etiquette
Answer guest questions about local restaurants and attractions
Make courtesy calls and follow up calls to all guests issues
Send confirmation letters to owners/guests
Coordinate with all other departments to ensure a smooth response to guest requests
Process all incoming revenue from all departments daily
Open and close credit card machines and cashier audit reports

What we offer

Competitive pay
Paid time off
Career growth
Medical/Dental/Vision insurance
401k
Enthusiastic team environment
Travel Perks to all Resort locations
Life Insurance
Long-Term Disability
Professional Development

Fulltime

Guest Recognition Specialist & Core Supervisor

The Guest Recognition Specialist & Core Supervisor oversees reservations and PBX...

Location

Switzerland , Geneva

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Strong leadership, communication, and organizational skills
Guest-centric mindset with attention to detail and confidentiality
Fluent in French and English
Flexible availability including shifts, weekends, and holidays
Experience with Opera and Golden systems preferred

Job Responsibility

Supervise and support Reservations & PBX agents to ensure efficiency, accuracy, and compliance with Four Seasons service standards
Handle guest complaints, escalations, and VIP bookings in accordance with company policy
Review and validate individual and group reservations, ensuring tasks are completed correctly
Communicate and implement new rates, packages, promotions, and procedures
Liaise with Sales, Marketing, Front Office, and operational departments to ensure seamless reservations flow
Manage travel agency commission checks and departmental manuals
Act on behalf of the Reservations Manager during absence and participate in required meetings
Maintain accurate, compliant guest profiles in Opera and Golden, following Global Data Entry Standards
Identify and flag duplicate or mismerged profiles in coordination with Corporate Guest Recognition
Manage guest essentials, preferences, subscriptions, and approval workflows

Fulltime

Customer Service Specialist

Our renowned Honolulu resort seeks an upbeat and reliable Customer Service Speci...

Location

United States , Honolulu

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or GED required
hospitality coursework or certifications a plus
previous customer service experience, preferably in a hotel or resort environment
strong communication and problem-solving skills
professional phone etiquette and ability to handle multiple phone lines
proficient with reservations and property management systems a plus
must be able to work flexible shifts, including weekends and holidays

Job Responsibility

Answer guest questions and provide information about resort amenities and local attractions
handle phone and in-person reservation requests, modifications, and confirmations
resolve guest concerns with empathy and professionalism
collaborate with housekeeping, maintenance, and management to address special requests
assist with check-in/check-out processes at the front desk as needed
maintain accurate records of all guest interactions
deliver exceptional customer service in all interactions

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Customer Experience Specialist

Being part of Air Canada is to become part of an iconic Canadian symbol. Are you...

Location

United States , Flushing

Salary:

22.40 USD / Hour

Air Canada

Expiration Date

Until further notice

Requirements

Ability to lift seventy (70) lbs unaided
Ability to stand for extended period of time
Ability to use tact, good judgement and initiative
Capable of expressing self in a clear and pleasant manner
Ability to work under pressure with a minimum of supervision
Ability to efficiently use the Company's automated reservations, ticketing and baggage tracing systems post-training
Adhere to Air Canada's uniform guide and grooming standards
Ability to meet Air Canada medical standards through a medical examination
Employment is subject to meeting US Custom & Boarder Protection (USCBP) requirements for obtaining both a Customs Seal and an Airport ID Badge
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment

Job Responsibility

Deliver outstanding customer service throughout the travel journey
Assist passengers requiring special assistance, ensuring safe and timely transport to gates or baggage claim
Perform check-in duties, including issuing boarding passes, seat selection, baggage processing, and verifying travel documents
Provide information and make reservations, including guidance on Customs and Immigration requirements
Coordinate boarding procedures and operate loading bridges in compliance with safety protocols
Manage disruptions, including delays, oversells, and irate passengers, ensuring smooth resolution
Support VIP passengers, including First-Class lounge services and check-in assistance
Update passenger records in the system (PSS) to ensure accurate processing
Make and document operational decisions in the absence of supervisory staff
Uphold company standards, including professional appearance and conduct

What we offer

Pension program
Employee Share Ownership Program
Profit Sharing
Health, dental, and life insurance for you and your family
Air Canada’s recognition program (Shine)
Generous employee travel program for you and other eligible once you have completed twenty-eight (28) weeks of service
Standby travel
Hotel & car rental discounts
Air Canada Vacation discounts

Fulltime

Reservations and Communications Specialist

Provide support to our Reservations and Communications team at Four Seasons Reso...

Location

United States of America , Orlando

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Strong communication and computer skills are required
Able to work rotating schedules, including overnight relief
Experience of 1-2 years
Must have a flexible schedule, ability to work weekends and holidays
Must be fluent in English
Must possess legal work authorization in the United States

Job Responsibility

Manage a large volume of calls throughout shifts
Contact guests to provide pre-arrival assistance and answer questions or concerns during their stay
Suggest and complete room, spa, golf, and dining reservations
Able to describe the resort’s offerings, and benefits

What we offer

Energizing Employee Culture where you are encouraged to be your true self
Comprehensive learning and development programs to help you master your craft
Inclusive and diverse employee engagement events all year-round
Exclusive discount and travel programs with Four Seasons
Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)

Fulltime

Cruise Consultant

Are you passionate about selling unforgettable cruise holidays and thrive in a f...

Location

United Kingdom , Winchester

Salary:

25000.00 - 27000.00 GBP / Year

C&M Travel Recruitment

Expiration Date

Until further notice

Requirements

Previous experience working as a Cruise or Travel Consultant / Specialist with strong worldwide destination & cruise knowledge
Confident and professional phone manner with a proactive approach
Ability to work under pressure and meet deadlines
Self-motivated with a strong drive to succeed
Team player with a flexible and collaborative attitude
Strong keyboard and PC skills, with excellent written and spoken English

Job Responsibility

Create unique and appealing worldwide cruise holiday packages - including flights, tours, hotels & transfers
Deliver outstanding customer service throughout the enquiry and booking process
Respond promptly to calls and emails, ensuring a seamless experience
Achieve sales targets through confident and effective closing techniques
Handle administrative queries and support the wider team as needed

What we offer

commission up to £7,000 OTE
Supportive, dynamic team with a focus on delivering quality and exceeding expectations

Fulltime

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Holiday Reservation Specialist

Job Description

Job Responsibility

Requirements

What we offer

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