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We are seeking an enthusiastic individual to help support our Holiday Park Receptionist Team at Crealy Meadows for Sundays, Bank Holidays and School Holidays.
Job Responsibility:
Creating welcome packs and distributing accommodation keys
Providing guests with a warm welcome
Directing guests to their allocated accommodation
Providing accurate and informative information of services and facilities offered
Upselling and offering additional services to benefit our guest needs and experience
Deal with guest issues in a prompt, friendly and professional manner
Serving guests in our campsite shop
Requirements:
Must be 17+ years old
Full of enthusiasm and a customer-focused attitude
Ability, communication skills, passion and drive to work in a busy and demanding environment
Enthusiasm to deliver exceptional customer service
A basic understanding of computer system (including outlook, word & excel)
Fantastic verbal and written communication
An ability to work well under pressure
Able to stand on your feet for long periods of time
Happy to smile whilst checking our guests in outside come rain or shine
An ability to work independently for prolonged periods of time and as part of a team
Enthusiasm to interact with guests upon arrival and throughout their stay
A reasonable level of fitness
Proof of right to work in the UK (birth certificate or passport)