HMRC Customer Service Advisor - Telephony Job at Brook-St Hiredonline (Newcastle upon Tyne)

HMRC Customer Service Advisor - Telephony

Working as part of Customer Service Group within HMRC, helping to support vital ...

Location

United Kingdom , Preston

Salary:

14.56 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Strong telephony skills and ability to communicate well with customers on telephone and via other communication channels
Can-do attitude and real passion for supporting people
Confident IT user, particularly use of MS Office packages
Must be able to travel to specified HMRC locations as required
Must be able to pass DBS check and provide proof of Right to Work in the UK

Job Responsibility

Provide first-rate quality service through inbound telephony calls from customers regarding tax accounts
Undertake administrative work via HMRC Digital Mail Service or work with customers on Web Chat
Follow guidance, update HMRC systems and handle customer data sensitively
Help and support customers with enquiries over telephone
Seek to resolve customer queries at first point of contact where possible

What we offer

Accrual of up to 34 days paid annual leave pro rata available (inclusive of bank holidays)
Home-based working with all IT equipment supplied

Fulltime

HMRC Customer Service Advisor - Telephony

Working as part of the Customer Service Group within HMRC, the UK's tax, payment...

Location

United Kingdom , Liverpool

Salary:

14.56 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Strong telephony skills and the ability to communicate well with customers on the telephone and via other communication channels such as email and Web Chat where required
A can-do attitude and a real passion for supporting people
Confident IT user is essential for the role, particularly the use of MS Office packages
Must be able to travel to one of the specified HMRC locations as and when required, including to collect and return HMRC IT equipment
Must be able to pass a DBS check and provide proof of Right to Work in the UK

Job Responsibility

Provide a first-rate quality service through inbound telephony calls from customers regarding their tax accounts
Undertake administrative work in addition to telephony work via HMRCs Digital Mail Service or work with customers on Web Chat
Following guidance, updating HMRC systems and handling customer data sensitively
Help and support customers with their enquiries over the telephone - giving them more information, pointing them to the right guidance or escalating their enquiry
Seek to resolve customer queries at the first point of contact where possible and use communication skills to handle sometimes complex but rewarding conversations

What we offer

Accrual of up to 34 days paid annual leave pro rata available (inclusive of bank holidays)
Home-based working with all IT equipment supplied to carry out your role

Fulltime

HMRC Customer Service Advisor - Telephony

Working as part of the Customer Service Group within HMRC, the UK's tax, payment...

Location

United Kingdom , Manchester

Salary:

28000.00 GBP / Year ▼

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Strong telephony skills and the ability to communicate well with customers on the telephone and via other communication channels such as email and Web Chat where required
A can-do attitude and a real passion for supporting people
Confident IT user is essential, particularly the use of MS Office packages
Must be able to travel to one of the specified HMRC locations as and when required, including to collect and return HMRC IT equipment
Must be able to pass a DBS check and provide proof of Right to Work in the UK

Job Responsibility

Provide a first-rate quality service through inbound telephony calls from customers regarding their tax accounts
Undertake administrative work in addition to telephony work via HMRCs Digital Mail Service or work with customers on Web Chat
Following guidance, updating HMRC systems and handling customer data sensitively
Help and support customers with their enquiries over the telephone - giving them more information, pointing them to the right guidance or escalating their enquiry
Seek to resolve customer queries at the first point of contact where possible and use brilliant communication skills to handle sometimes complex but rewarding conversations

What we offer

Accrual of up to 34 days paid annual leave pro rata available (inclusive of bank holidays)
Home-based working with all IT equipment supplied to carry out your role

Fulltime

New

Banquet Porter

Complete final breakdown of function, by cleaning the room, and cleaning and ret...

Location

United States , Waikiki Beach

Salary:

25.83 - 32.29 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

Job Responsibility

Complete final breakdown of function by cleaning the room and returning equipment
Complete closing duties including storing goods and locking doors
Set up, stock, and maintain work areas
Monitor and maintain cleanliness, sanitation, and organization of assigned station
Transport dirty linen to correct area and restock clean linens
Maintain cleanliness of work areas throughout the day
Assist other departments when needed to ensure optimum service to guests
Follow all company and safety policies
Report accidents and unsafe conditions
Complete safety training

What we offer

Health care benefits
Retirement benefits
Earned paid time off and/or sick leave
Life insurance
Disability coverage
Other life and work wellness benefits

Parttime

New

Primary teaching assistant

As a Primary Teaching Assistant, you will play a key role in supporting the lear...

Location

United Kingdom , East Grinstead

Salary:

Not provided

Randstad

Expiration Date

June 06, 2026

Requirements

Experience working with children, preferably in a primary school setting
A patient, caring, and supportive approach to working with young learners
Strong communication and teamwork skills
Flexibility, adaptability, and a positive attitude
Relevant qualifications in education or childcare are advantageous but not essential
A commitment to safeguarding and promoting the welfare of children (enhanced DBS required)

Job Responsibility

Work closely with class teachers to deliver engaging lessons
Provide one-on-one or small group support to students needing additional help
Assist with classroom management and help maintain a positive learning environment
Support children with special educational needs (SEN) when required
Prepare and organise teaching materials and resources
Contribute to school activities, events, and parent meetings as needed

What we offer

Competitive Pay
Flexible Hours
Professional Development
Supportive Environment
Variety of Roles
Referral Bonus

New

SEN Teaching Assistant

SEN Teaching Assistant - East Grinstead. Are you passionate about turning 'disab...

Location

United Kingdom , East Grinstead

Salary:

Not provided

Randstad

Expiration Date

June 01, 2026

Requirements

Proven SEN Experience: Essential school-based experience supporting neurodivergent learners
The 'Investigative' Mindset: A strong understanding of autism and the ability to recognize triggers before they escalate
Proactive Patience: A calm, steady presence-someone who uses a 'firm but gentle' voice and avoids the need for shouting
Communication Tools: Experience with Makaton, PECS, or visual timetables is a massive advantage
DBS: An Enhanced DBS on the Update Service (or willingness to apply for one)

Job Responsibility

1:1 & Small Group Support: Tailoring your approach to meet the specific sensory and academic needs of pupils
Diverse Needs Specialist: Supporting children with ASC (Autism), ADHD, SEMH (Social, Emotional and Mental Health), and Speech & Language requirements
EHCP Implementation: Bringing Education, Health and Care Plans to life by turning formal targets into creative, achievable classroom wins
Co-Regulation & Support: Assisting with behavior management by staying calm in the storm and helping children return to a 'ready to learn' state
Collaborative Practice: Working as the 'right hand' to the Class Teacher and SENCo to ensure a seamless, safe, and tidy learning environment

What we offer

Supportive Community: Join a school environment that values its staff as much as its students
Growth Opportunities: Potential for long-term placements and ongoing professional development
Competitive Pay: Enjoy daily rates that reflect your specialized skills and experience
Dedicated Consultant: You'll have a specialist consultant to support you throughout your placement journey

Fulltime

New

SEN Teaching Assistant

SEN Teaching Assistant - East Grinstead. Location: East Grinstead | Type: Full-T...

Location

United Kingdom , East Grinstead

Salary:

Not provided

Randstad

Expiration Date

June 01, 2026

Requirements

Proven SEN Experience: Essential school-based experience supporting neurodivergent learners
The 'Investigative' Mindset: A strong understanding of autism and the ability to recognize triggers before they escalate
Proactive Patience: A calm, steady presence-someone who uses a 'firm but gentle' voice and avoids the need for shouting
Communication Tools: Experience with Makaton, PECS, or visual timetables is a massive advantage
DBS: An Enhanced DBS on the Update Service (or willingness to apply for one)

Job Responsibility

1:1 & Small Group Support: Tailoring your approach to meet the specific sensory and academic needs of pupils
Diverse Needs Specialist: Supporting children with ASC (Autism), ADHD, SEMH (Social, Emotional and Mental Health), and Speech & Language requirements
EHCP Implementation: Bringing Education, Health and Care Plans to life by turning formal targets into creative, achievable classroom wins
Co-Regulation & Support: Assisting with behavior management by staying calm in the storm and helping children return to a 'ready to learn' state
Collaborative Practice: Working as the 'right hand' to the Class Teacher and SENCo to ensure a seamless, safe, and tidy learning environment

What we offer

Supportive Community: Join a school environment that values its staff as much as its students
Growth Opportunities: Potential for long-term placements and ongoing professional development
Competitive Pay: Enjoy daily rates that reflect your specialized skills and experience
Dedicated Consultant: You'll have a specialist consultant to support you throughout your placement journey
Referral Bonus

Fulltime

New

Banquet Operational Manager

Ensure staff is working together as a team. Inspect grooming and attire of staff...

Location

Indonesia , Surabaya

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Ensure staff is working together as a team
Inspect grooming and attire of staff and rectify any deficiencies
Communicate with guests, other employees, or departments to ensure guest needs are met
Respond to and try to fulfill any special banquet event arrangements
Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment
Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems
Document pertinent information in appropriate department logbook
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
Develop and maintain positive working relationships with others, and support team to reach common goals
Follow all company and safety and security policies and procedures

Fulltime

HMRC Customer Service Advisor - Telephony

Brook-St Hiredonline

Location:
United Kingdom , Newcastle upon Tyne

Category:
Public Sector

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 28, 2025

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