HMRC Customer Service Advisor - Telephony Job at Brook-St Hiredonline (Newcastle upon Tyne)

New

HMRC Customer Service Advisor - Telephony

Working as part of Customer Service Group within HMRC, helping to support vital ...

Location

United Kingdom , Preston

Salary:

14.56 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Strong telephony skills and ability to communicate well with customers on telephone and via other communication channels
Can-do attitude and real passion for supporting people
Confident IT user, particularly use of MS Office packages
Must be able to travel to specified HMRC locations as required
Must be able to pass DBS check and provide proof of Right to Work in the UK

Job Responsibility

Provide first-rate quality service through inbound telephony calls from customers regarding tax accounts
Undertake administrative work via HMRC Digital Mail Service or work with customers on Web Chat
Follow guidance, update HMRC systems and handle customer data sensitively
Help and support customers with enquiries over telephone
Seek to resolve customer queries at first point of contact where possible

What we offer

Accrual of up to 34 days paid annual leave pro rata available (inclusive of bank holidays)
Home-based working with all IT equipment supplied

Fulltime

New

HMRC Customer Service Advisor - Telephony

Working as part of the Customer Service Group within HMRC, the UK's tax, payment...

Location

United Kingdom , Liverpool

Salary:

14.56 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Strong telephony skills and the ability to communicate well with customers on the telephone and via other communication channels such as email and Web Chat where required
A can-do attitude and a real passion for supporting people
Confident IT user is essential for the role, particularly the use of MS Office packages
Must be able to travel to one of the specified HMRC locations as and when required, including to collect and return HMRC IT equipment
Must be able to pass a DBS check and provide proof of Right to Work in the UK

Job Responsibility

Provide a first-rate quality service through inbound telephony calls from customers regarding their tax accounts
Undertake administrative work in addition to telephony work via HMRCs Digital Mail Service or work with customers on Web Chat
Following guidance, updating HMRC systems and handling customer data sensitively
Help and support customers with their enquiries over the telephone - giving them more information, pointing them to the right guidance or escalating their enquiry
Seek to resolve customer queries at the first point of contact where possible and use communication skills to handle sometimes complex but rewarding conversations

What we offer

Accrual of up to 34 days paid annual leave pro rata available (inclusive of bank holidays)
Home-based working with all IT equipment supplied to carry out your role

Fulltime

New

HMRC Customer Service Advisor - Telephony

Working as part of the Customer Service Group within HMRC, the UK's tax, payment...

Location

United Kingdom , Manchester

Salary:

28000.00 GBP / Year ▼

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Strong telephony skills and the ability to communicate well with customers on the telephone and via other communication channels such as email and Web Chat where required
A can-do attitude and a real passion for supporting people
Confident IT user is essential, particularly the use of MS Office packages
Must be able to travel to one of the specified HMRC locations as and when required, including to collect and return HMRC IT equipment
Must be able to pass a DBS check and provide proof of Right to Work in the UK

Job Responsibility

Provide a first-rate quality service through inbound telephony calls from customers regarding their tax accounts
Undertake administrative work in addition to telephony work via HMRCs Digital Mail Service or work with customers on Web Chat
Following guidance, updating HMRC systems and handling customer data sensitively
Help and support customers with their enquiries over the telephone - giving them more information, pointing them to the right guidance or escalating their enquiry
Seek to resolve customer queries at the first point of contact where possible and use brilliant communication skills to handle sometimes complex but rewarding conversations

What we offer

Accrual of up to 34 days paid annual leave pro rata available (inclusive of bank holidays)
Home-based working with all IT equipment supplied to carry out your role

Fulltime

New

Electrician

At Sierra Pacific Industries, we understand our greatest strength is the people ...

Location

United States , Shasta Lake

Salary:

39.79 - 43.78 USD / Hour

Sierra Pacific Industries

Expiration Date

January 24, 2026

Requirements

2 years’ recent verifiable related work history or equivalent education
Understanding of industrial electrical safety, MCCs, three-phase power, running conduit, lighting, electrical, and hydraulic systems required
Familiarity with programmable logic controllers and their programming, preferable
Read and understand blueprints and circuit diagrams

Job Responsibility

Install, maintain, and repair electrical systems and equipment in manufacturing facility
Maintain all components required to control machinery, including switches, sensors, programmable logic controllers, variable frequency drives, and operate interface units
Recognize and effectively identify hazards and correct electrical defects
Perform preventative maintenance on all electrical systems and equipment
Inspect and maintain motors, switches, junction boxes, switch panels, circuit breakers, transformers, fuse panels, and lighting
Read and interpret blueprints, schematics, and electrical specifications to determine layout of industrial electrical installations
Install electrical conduit and pull wire
Maintain efficiency and safety of all plant electrical circuits, assembles, and equipment
Troubleshoot and install encoders, linear transducers, vision systems, and other advanced sensors
Identify and help implement process improvements to optimize performance and production

What we offer

We train and promote from within
Excellent low-cost health benefits
Retirement plan with employer-paid contributions
Paid vacation and 10 holidays
full Health Benefits Plan (including medical, dental, and vision) with low-cost premiums
a 401(k) with Company Match
additional Retirement Contributions
company-paid Life Insurance

Fulltime

New

Fabricator welder

You will be a key member of our busy maintenance team, familiar with MMA and MIG...

Location

United Kingdom , Dalbeattie

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

January 31, 2026

Requirements

Solid background in fabrication, preferably gained within a manufacturing environment
Confident in working alone or alongside a team
Technically minded
Keen to learn new skills
Hold work to a high level
Excellent communication skills, both verbal and written
Good understanding of computer-based systems and software
A high level of organisational skills and attention to detail
Problem solving skills
The ability to work under pressure and to deadlines in a busy environment

Job Responsibility

Evaluate engineering drawings and ensure implementation according to welding specifications
Use of various hand and power tools
Use and follow site Permits to work
Assist maintenance teams as required

What we offer

Discounted rate on a range of BSW products including Woodfuel Direct
Employee benefits portal with access to exclusive deals and discounts on 100s of high street brands, utilities, eating out and more
Confidential 24/7 support with the Well-being hub
Cycle to Work Scheme
Company sick pay
Funded learning and career development opportunities
Company provided Life Assurance policy

Fulltime

New

Sia door supervisor

We are looking for SIA Door Supervisors to work at events in Wolverhampton and a...

Location

United Kingdom , Wolverhampton

Salary:

13.25 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

SIA Door Supervisor badge
Previous customer service experience
Good level of verbal and written English
Ability to react calmly in high pressured situations
Must be over 18 years of age

Job Responsibility

Welcoming all visitors to the venue
Searching bags and persons before entering the venue
Placing tags on bags once checked
Sweeping and clearing persons from closed areas
Assisting with evacuation procedures
Ejecting fans from the venue/event
Providing security related comms to members of public
Preventing fans from taking alcohol pitch side
Preventing fans from smoking or vaping
Preventing fans from standing on non-safe standing areas

What we offer

Transport to other events around the country may occasionally be available
Work at a multitude of events such as sporting events, concerts, and festivals
Flexibility to work around your current commitments

Parttime

New

Parking Marshall

Severndale Specialist Academy is a multi-site Academy catering for children with...

Location

United Kingdom , Shrewsbury

Salary:

Not provided

Shropshire Council

Expiration Date

January 05, 2026

Requirements

DBS Required
friendly, efficient and service focused
ability to liaise professionally, courteously, and politely with all stakeholders

Job Responsibility

Provide high quality supervision of the Bus Parking Bay
work face to face with members of staff, students, Local Authority minibus drivers, taxis and parents

Parttime

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New

Outreach/mission Pastor

The Parish of Croydon, Burwood and Concord (St James Croydon + St Lukes Concord)...

Location

Australia , Croydon

Salary:

Not provided

Sydney Anglicans

Expiration Date

Until further notice

Requirements

A sense of gospel optimism
A love of collaboration and team ministry
A theological qualification
The capacity for analysis and ministry system design
The ability to inspire, recruit, train and delegate to others

Job Responsibility

Leading us into increased evangelistic intentionality and confidence across our Sunday services, our outreach programmes, and our daily lives
Responsibility for our first priority 'Reaching the Lost'

Parttime

HMRC Customer Service Advisor - Telephony

Brook-St Hiredonline

Location:
United Kingdom , Newcastle upon Tyne

Category:
Public Sector

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 28, 2025

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