HMRC Customer Service Advisor - Telephony Job at Brook-St Hiredonline (Newcastle upon Tyne)

HMRC Customer Service Advisor - Telephony

Working as part of Customer Service Group within HMRC, helping to support vital ...

Location

United Kingdom , Preston

Salary:

14.56 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Strong telephony skills and ability to communicate well with customers on telephone and via other communication channels
Can-do attitude and real passion for supporting people
Confident IT user, particularly use of MS Office packages
Must be able to travel to specified HMRC locations as required
Must be able to pass DBS check and provide proof of Right to Work in the UK

Job Responsibility

Provide first-rate quality service through inbound telephony calls from customers regarding tax accounts
Undertake administrative work via HMRC Digital Mail Service or work with customers on Web Chat
Follow guidance, update HMRC systems and handle customer data sensitively
Help and support customers with enquiries over telephone
Seek to resolve customer queries at first point of contact where possible

What we offer

Accrual of up to 34 days paid annual leave pro rata available (inclusive of bank holidays)
Home-based working with all IT equipment supplied

Fulltime

HMRC Customer Service Advisor - Telephony

Working as part of the Customer Service Group within HMRC, the UK's tax, payment...

Location

United Kingdom , Liverpool

Salary:

14.56 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Strong telephony skills and the ability to communicate well with customers on the telephone and via other communication channels such as email and Web Chat where required
A can-do attitude and a real passion for supporting people
Confident IT user is essential for the role, particularly the use of MS Office packages
Must be able to travel to one of the specified HMRC locations as and when required, including to collect and return HMRC IT equipment
Must be able to pass a DBS check and provide proof of Right to Work in the UK

Job Responsibility

Provide a first-rate quality service through inbound telephony calls from customers regarding their tax accounts
Undertake administrative work in addition to telephony work via HMRCs Digital Mail Service or work with customers on Web Chat
Following guidance, updating HMRC systems and handling customer data sensitively
Help and support customers with their enquiries over the telephone - giving them more information, pointing them to the right guidance or escalating their enquiry
Seek to resolve customer queries at the first point of contact where possible and use communication skills to handle sometimes complex but rewarding conversations

What we offer

Accrual of up to 34 days paid annual leave pro rata available (inclusive of bank holidays)
Home-based working with all IT equipment supplied to carry out your role

Fulltime

HMRC Customer Service Advisor - Telephony

Working as part of the Customer Service Group within HMRC, the UK's tax, payment...

Location

United Kingdom , Manchester

Salary:

28000.00 GBP / Year ▼

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Strong telephony skills and the ability to communicate well with customers on the telephone and via other communication channels such as email and Web Chat where required
A can-do attitude and a real passion for supporting people
Confident IT user is essential, particularly the use of MS Office packages
Must be able to travel to one of the specified HMRC locations as and when required, including to collect and return HMRC IT equipment
Must be able to pass a DBS check and provide proof of Right to Work in the UK

Job Responsibility

Provide a first-rate quality service through inbound telephony calls from customers regarding their tax accounts
Undertake administrative work in addition to telephony work via HMRCs Digital Mail Service or work with customers on Web Chat
Following guidance, updating HMRC systems and handling customer data sensitively
Help and support customers with their enquiries over the telephone - giving them more information, pointing them to the right guidance or escalating their enquiry
Seek to resolve customer queries at the first point of contact where possible and use brilliant communication skills to handle sometimes complex but rewarding conversations

What we offer

Accrual of up to 34 days paid annual leave pro rata available (inclusive of bank holidays)
Home-based working with all IT equipment supplied to carry out your role

Fulltime

New

Concession Supervisor

Provide direction to 5-50 concession employees; oversee all facets of stand oper...

Location

United States , Worcester

Salary:

18.00 - 20.00 USD / Hour

Legends Global

Expiration Date

Until further notice

Requirements

High School Diploma or GED required
Basic working knowledge of Concession/Cafeteria Operations
Basic working knowledge of Cash Handling Procedures
Must be ServSafe Certified
Must have Alcohol Training Certification
Ability to interact with customers and coworkers
Ability to observe customers for determining whether service of alcohol is appropriate
Ability to perform arithmetic operations involving all US monetary units
Ability to work in a team environment
Ability to work flexible hours including daytime, evening, weekends and holidays

Job Responsibility

Provide direction to 5-50 concession employees
Oversee all facets of stand operations and implementation of company policies during an event
Verify inventories prior to an event in each stand in assigned area
Complete administrative paperwork
Assist stand managers in solving any problems
Ensure each stand in assigned area complies with all company policies and procedures, safety, sanitation and liquor laws
Ensure customer service, proper inventory control, cash control, food production, set up, clean up and compliance of all company rules and policies
Work with stand managers to ensure compliance with all safety, sanitation and alcoholic beverage laws
Ensure state and local health requirements are met for food handlers and alcoholic beverage servers
Reports directly to Concessions Manager

Parttime

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Senior Staff Electrical Engineer, RF

As a Senior Staff Electrical Engineer at Boston Dynamics, you will play a pivota...

Location

United States , Waltham

Salary:

114195.28 - 181175.20 USD / Year

Boston Dynamics

Expiration Date

Until further notice

Requirements

7+ years of proficiency / demonstrated architectural leadership designing PCBAs incorporating wireless communications subsystems using Altium or similar CAD tools
Expert grasp of EMI/EMC mitigation strategies in high-speed/high-power environments, and a deep knowledge of RF fundamentals (link budget, antenna tuning, coexistence)
Proficiency with Linux command line and computer networking concepts
Strong knowledge of PCB fabrication, assembly, and signal integrity
Competency with Python, LabView, and/or MATLAB
BS or MS (preferred) in Electrical Engineering or related field

Job Responsibility

Lead the design of electrical schematics and layouts incorporating power, analog, microprocessor, radio modules, and antennas
Own the EMI/EMC and RF validation lifecycle, including testing strategy, contribute significantly to regulatory compliance efforts (e.g. Intentional Radiator, Immunity/Susceptibility), and manage relationships with 3rd party test labs
Define and drive design architecture, component strategy, and design validation plans for complex, multi-board systems
Work cross-functionally with electrical, mechanical, and software engineers to design and optimize radio/antenna performance in a challenging, metal-rich mechanical environment
Debug electrical and radio communication issues to root cause and develop improvements
Utilize Linux command-line tools and scripting (Python/Bash/etc.) to configure radios/networks, execute tools, and automate testing
Provide mentorship to junior and mid-level engineers on best practices, design methods, and development workflows
Develop comprehensive design documents and test plans/reports

What we offer

medical, dental vision, 401(k), paid time off and a annual bonus structure

Fulltime

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Director, Regional Sales

As a Director, Regional Sales on our team, you’ll have responsibility for leadin...

Location

China , Beijing

Salary:

Not provided

Aptiv plc

Expiration Date

Until further notice

Requirements

Strong and comprehensive understanding of the software eco-system, gained through a minimum of 12 years of experience within sales and account management (ideally in the Embedded market space as well as Cloud, Enterprise and Open-Source software business)
Major account planning experience, involving the negotiation of large deals
Significant experience as an individual contributor, consistently exceeding assigned quota
Ability to work effectively with senior management
Ability to operate in a matrix environment
Deployment of value-based and/or consultative sales approach to technical and executive-level decision makers, using creative business thinking and thought leadership
Proven experience dealing with complex business and software development processes
Strong communication and interpersonal skills
Business level English
Bachelor’s degree (Science or Engineering preferred)

Job Responsibility

Lead the Account Managers in developing, building and growing strong presence within target accounts and becoming a trusted advisor to all customer touch points
Driving business growth by identifying and pursuing new market opportunities
Foster strong relationships with key clients and stakeholders to ensure customer satisfaction and retention
Establish long-term territory and account management vision as well as implanting tactical approaches to realize that strategy
Inspire the field teams (Pre-Sales Engineering, Marketing, Services, Customer Success) to execute passionately against that vision
Assist in positioning Wind River in all direct sales engagement, negotiations and RFPs
Understand client business drivers and challenges, and associate technology problems they have to solve
Collaborate with China and Global sales colleagues to establish and share best practices for continuous improvement

Fulltime

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Shift Supervisor

At CVS Health, we’re building a world of health around every consumer and surrou...

Location

United States , Northville

Salary:

16.50 - 24.00 USD / Hour

CVS Health

Expiration Date

March 22, 2026

Requirements

Deductive reasoning ability
Analytical skills
Computer skills
Advanced communication skills
Supervision skills
Ability to work a flexible schedule, including some early morning, overnight and weekend shifts
Ability to work overtime as needed
Ability to respond to urgent issues at the store when they arise

Job Responsibility

Support the CVS Store Management team in driving store execution and performance
Build consumer loyalty through a focus on excellent customer service
Lead the store staff when there is no manager or Operations Supervisor onsite
Ensure store operations run smoothly
Ensure the completion of all opening and closing procedures
Work effectively with store management and store crews
Supervise the store’s crew through assigning, directing and following up of all activities
Effectively communicate information both to and from store management and crews
Assist customers with their questions, problems and complaints
Promote CVS customer service culture (Greet, offer help, and thank)

What we offer

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation programs
Weight management programs
Confidential counseling
Financial coaching
Paid time off
Flexible work schedules

Fulltime

New

Zilber Hospice Registered Nurse

Zilber Family Hospice is seeking an experienced RN to join our PM team. The Zilb...

Location

United States , Milwaukee

Salary:

35.50 - 53.25 USD / Hour

Advocate Aurora Health

Expiration Date

Until further notice

Requirements

Registered Nurse license issued by the state in which the team member practices
Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required
Associate's Degree in Nursing
Typically requires 1 year of experience in clinical nursing
Proficiency in clinical skills with the ability to work independently and as part of a team
Must be able to recognize the needs and concerns of others
Must have knowledge and be able to apply the principles of prevention of deformities, the normal range of motion, body mechanics and body alignment
Must have knowledge of the fundamental principles of human behavior and an appreciation of the effects of stress upon individuals and groups
Must be able to: lift up to 50 lbs from floor to waist
lift up to 20 lbs over the head

Job Responsibility

Admits hospice patients, which includes performing an assessment, planning, intervention and evaluation
Performs patient assessments
obtains vital signs and appropriate data, evaluates data and intervenes as appropriate
Implements patient care plans
administers medications and intravenous solutions
records observations
and maintains records and reports. Maintain an accurate record of controlled substances and all medication given to each patient
Utilizes the nursing process to make recommendations for patient care
evaluates delivery of patient care and communicates to appropriate personnel relevant facts about patients, action taken and patient responses
Educates the patient and/or family on services provided and on physician's orders

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance

Parttime

HMRC Customer Service Advisor - Telephony

Brook-St Hiredonline

Location:
United Kingdom , Newcastle upon Tyne

Category:
Public Sector

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 28, 2025

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