HMRC Customer Service Advisor - Telephony Job at Brook-St Hiredonline (Liverpool)

HMRC Customer Service Advisor - Telephony

Working as part of Customer Service Group within HMRC, helping to support vital ...

Location

United Kingdom , Preston

Salary:

14.56 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Strong telephony skills and ability to communicate well with customers on telephone and via other communication channels
Can-do attitude and real passion for supporting people
Confident IT user, particularly use of MS Office packages
Must be able to travel to specified HMRC locations as required
Must be able to pass DBS check and provide proof of Right to Work in the UK

Job Responsibility

Provide first-rate quality service through inbound telephony calls from customers regarding tax accounts
Undertake administrative work via HMRC Digital Mail Service or work with customers on Web Chat
Follow guidance, update HMRC systems and handle customer data sensitively
Help and support customers with enquiries over telephone
Seek to resolve customer queries at first point of contact where possible

What we offer

Accrual of up to 34 days paid annual leave pro rata available (inclusive of bank holidays)
Home-based working with all IT equipment supplied

Fulltime

HMRC Customer Service Advisor - Telephony

Working as part of the Customer Service Group within HMRC, the UK's tax, payment...

Location

United Kingdom , Manchester

Salary:

28000.00 GBP / Year ▼

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Strong telephony skills and the ability to communicate well with customers on the telephone and via other communication channels such as email and Web Chat where required
A can-do attitude and a real passion for supporting people
Confident IT user is essential, particularly the use of MS Office packages
Must be able to travel to one of the specified HMRC locations as and when required, including to collect and return HMRC IT equipment
Must be able to pass a DBS check and provide proof of Right to Work in the UK

Job Responsibility

Provide a first-rate quality service through inbound telephony calls from customers regarding their tax accounts
Undertake administrative work in addition to telephony work via HMRCs Digital Mail Service or work with customers on Web Chat
Following guidance, updating HMRC systems and handling customer data sensitively
Help and support customers with their enquiries over the telephone - giving them more information, pointing them to the right guidance or escalating their enquiry
Seek to resolve customer queries at the first point of contact where possible and use brilliant communication skills to handle sometimes complex but rewarding conversations

What we offer

Accrual of up to 34 days paid annual leave pro rata available (inclusive of bank holidays)
Home-based working with all IT equipment supplied to carry out your role

Fulltime

HMRC Customer Service Advisor - Telephony

Working as part of the Customer Service Group within HMRC, the UK's tax, payment...

Location

United Kingdom , Newcastle upon Tyne

Salary:

28000.00 GBP / Year ▼

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Strong telephony skills and the ability to communicate well with customers on the telephone and via other communication channels such as email and Web Chat where required
A can-do attitude and a real passion for supporting people
Being a confident IT user is essential for the role, particularly the use of MS Office packages
Must be able to travel to one of the specified HMRC locations as and when required, including to collect and return HMRC IT equipment
Candidates applying must be able to pass a DBS check and provide proof of Right to Work in the UK

Job Responsibility

Provide a first-rate quality service through inbound telephony calls from customers regarding their tax accounts
Undertake administrative work in addition to telephony work via HMRCs Digital Mail Service or work with customers on Web Chat
Following guidance, updating HMRC systems and handling customer data sensitively
Help and support customers with their enquiries over the telephone - giving them more information, pointing them to the right guidance or escalating their enquiry
Seek to resolve customer queries at the first point of contact where possible and use brilliant communication skills to handle sometimes complex but rewarding conversations

What we offer

Accrual of up to 34 days paid annual leave pro rata available (inclusive of bank holidays)
Home-based working with all IT equipment supplied to carry out your role

Fulltime

New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Newburyport

Salary:

17.00 - 27.00 USD / Hour

CVS Health

Expiration Date

March 28, 2026

Requirements

Must be at least 16 years of age
Licensure requirements vary by state
Attention and Focus: The ability to concentrate on a task over a period of time without being distracted
Customer Service Orientation: Actively look for ways to help people, and do so in a friendly manner
Notice and understand customers’ reactions, and respond appropriately
Communication Skills: Use and understand verbal and written communication to interact with customers and colleagues
Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Mathematical Reasoning: The ability to use math to solve a problem, such as calculating day’s supply of a prescription
Problem Resolution: Is able to judge when something is wrong or is likely to go wrong
recognizing there is a problem

Job Responsibility

Manage all assigned pharmacy workstations and tasks to support the team’s ability to promptly, safely and accurately fill patient prescriptions all while providing caring service that exceeds customer expectations
Deliver compassionate care to our millions of patients every day
Ensure all medication needs and regulatory compliance standards are met for our patients
Demonstrate ethical conduct and maintain patient confidentiality at all times

What we offer

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance

Fulltime

New

Application Engineer

You will be working on BlackRock's investment operating system called Aladdin. A...

Location

India , Gurgaon

Salary:

Not provided

BlackRock Investments

Expiration Date

June 11, 2026

Requirements

B.E./ B.TECH./ MCA or any other relevant engineering degree from a reputed university
4+ years of proven experience
A proven foundation in core Java and related technologies, with OO skills and design patterns
Track record building high quality software with design-focused and test-driven approaches
Good hands-on object-oriented programming knowledge in Java, Spring, Microservices and Angular (2.0+)
Strong knowledge of Open-Source technology stack (Spring, Hibernate, Maven, JUnit, etc.)
Experience with relational database and/or NoSQL Database (e.g., Apache Cassandra)
Great analytical, problem-solving and communication skills
Some experience or a real interest in finance, investment processes, and/or an ability to translate business problems into technical solutions
Candidate should have experience leading development teams, projects or being responsible for the design and technical quality of a significant application, system, or component

Job Responsibility

Collaborate with team members in a multi-office, multi-country environment
Deliver high efficiency, high availability, concurrent and fault tolerant software systems
Work with product management and business users to define the roadmap for the product
Design and develop innovative solutions to complex problems, identifying issues and roadblocks
Apply validated quality software engineering practices through all phases of development
Ensure resilience and stability through quality code reviews, unit, regression and user acceptance testing, dev ops and level two production support
Be a leader with vision and a partner in brainstorming solutions for team productivity, efficiency, guiding and motivating others
Candidate should be able to lead individual projects priorities, deadlines and deliverables using AGILE methodologies

What we offer

Strong retirement plan
Tuition reimbursement
Comprehensive healthcare
Support for working parents
Flexible Time Off (FTO)

Fulltime

New

Pharmacy Technician I

Department: 38410 Wake Forest Baptist Medical Center - Pharmacy. Status: Full ti...

Location

United States , Winston Salem

Salary:

21.85 - 32.80 USD / Hour

Advocate Aurora Health

Expiration Date

Until further notice

Requirements

Licensure (IL only): State of Wisconsin (registration): Pharmacy Technician or Pharmacy Technician Student
Certification (CPhT) issued by PTCB or ExCPT within two years of hire, or sooner if required by law. Must sit for the certification exam at least one time within the first year of employment
Patient facing teammates may be required to have three certifications: Immunization, BLS through an entity approved by Advocate Health and non-vaccine injectable to be granted from the state of WI or if from out of state, the program is approved by the accreditation council for pharmacy education (ACPE) or by the WI pharmacy examining board
High School Graduate
No experience required
Good mathematics skills
Attention to details
Good communication (written and verbal) and interpersonal skills
Basic computer skills
Operates all equipment necessary to perform the job

Job Responsibility

Develops competence in dispensing and delivery of medications. This includes developing competence in the department’s use of information systems, technology, and automation used for dispensing and storage of medications
Develops competence in preparing non-sterile products following USP, state, and federal recommendations, as required
Develops competence in entering medication orders in the computer system and/or processing medication requests via the computer system
Develops competence in managing phone calls from customers and team members such as nurses, physicians or patients. This includes accurately understanding and interpreting the issue, timely resolution, or timely hand-off to another team member as appropriate
Develops competence in pharmacy procedures and documentation as required, satisfying legal, regulatory, and department requirements of pharmacy practice
Complies with legal, regulatory, accreditation standards. This includes (but is not limited to) controlled substance procedures, USP procedures and DNV requirements

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Opportunity for annual increases based on performance
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions

Fulltime

New

Marketing Intern

Works with Marketing & Sales Manager to create, execute and maintain marketing f...

Location

United States , Lake Charles

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Ideal candidate is a sophomore, junior or senior in college majoring in Business Marketing or Mass Communication
Customer/ Guest Services experience required
Follow oral and written instructions and communicate effectively with others in both oral and written form
Ability to operate standard office equipment and personal computer(s) using MS Windows, MS Excel, MS Outlook, MS Word
Experience with Adobe Creative Suite preferred
Must be able to stand/walk for the duration of shift and must be able to carry and lift according to industry standards
Requires ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours
Physical requirements include feel and reach with hands and arms, walking, stooping, lifting up to 50 lbs. and standing for extended periods of time

Job Responsibility

Assists Manager in developing Marketing Plans, which include grassroots initiatives, social media, and eblasts
Carries out specific marketing plan relating to events using support of advertising, as requested by the Manager
Handle fulfillment of Sponsorship contracts
Assists Manager with event promotions and organization
Help implement and maintain outreach to major organizations within the community to grow databases
Helps implement group sales efforts as determined on an event-by-event basis
Cold call groups & local businesses to offer group rates and grow group sales database
Mail out season tickets
Upgrade patrons when available
Take renewal/ new subscriber orders over the phone

Parttime

New

Tech Asset Management Coordinator

We are looking for a dedicated and detail-oriented Tech Asset Management Coordin...

Location

United States , San Ramon

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in asset inventory and management within a technology environment
Strong organizational skills with attention to detail and accuracy
Familiarity with asset tracking software and systems
Ability to communicate effectively with team members and stakeholders
Proficiency in Microsoft Office Suite, particularly Excel
Problem-solving skills to address asset-related challenges
Capable of handling multiple tasks and priorities in a fast-paced environment
Ability to lift and move equipment weighing up to 50 pounds, with or without reasonable accommodation

Job Responsibility

Maintain accurate records of technology assets, including hardware and software inventory
Conduct regular audits to ensure compliance with organizational standards and asset tracking policies
Collaborate with various departments to manage asset allocation and address inventory needs
Monitor and report on asset lifecycle, including acquisition, deployment, and decommissioning
Develop and implement procedures to streamline asset management processes
Provide support for troubleshooting and resolving issues related to asset tracking systems
Ensure proper documentation and labeling of all assets to facilitate easy identification and retrieval
Assist in forecasting asset requirements based on organizational growth and project demands
Train team members on asset management best practices and tools as needed
Work closely with vendors to coordinate the procurement and disposal of technology assets

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in company 401(k) plan

HMRC Customer Service Advisor - Telephony

Brook-St Hiredonline

Location:
United Kingdom , Liverpool

Category:
Public Sector

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 28, 2025

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