HMRC Customer Service Advisor - Telephony Job at Brook-St Hiredonline (Preston)

HMRC Customer Service Advisor - Telephony

Working as part of the Customer Service Group within HMRC, the UK's tax, payment...

Location

United Kingdom , Liverpool

Salary:

14.56 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Strong telephony skills and the ability to communicate well with customers on the telephone and via other communication channels such as email and Web Chat where required
A can-do attitude and a real passion for supporting people
Confident IT user is essential for the role, particularly the use of MS Office packages
Must be able to travel to one of the specified HMRC locations as and when required, including to collect and return HMRC IT equipment
Must be able to pass a DBS check and provide proof of Right to Work in the UK

Job Responsibility

Provide a first-rate quality service through inbound telephony calls from customers regarding their tax accounts
Undertake administrative work in addition to telephony work via HMRCs Digital Mail Service or work with customers on Web Chat
Following guidance, updating HMRC systems and handling customer data sensitively
Help and support customers with their enquiries over the telephone - giving them more information, pointing them to the right guidance or escalating their enquiry
Seek to resolve customer queries at the first point of contact where possible and use communication skills to handle sometimes complex but rewarding conversations

What we offer

Accrual of up to 34 days paid annual leave pro rata available (inclusive of bank holidays)
Home-based working with all IT equipment supplied to carry out your role

Fulltime

HMRC Customer Service Advisor - Telephony

Working as part of the Customer Service Group within HMRC, the UK's tax, payment...

Location

United Kingdom , Manchester

Salary:

28000.00 GBP / Year ▼

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Strong telephony skills and the ability to communicate well with customers on the telephone and via other communication channels such as email and Web Chat where required
A can-do attitude and a real passion for supporting people
Confident IT user is essential, particularly the use of MS Office packages
Must be able to travel to one of the specified HMRC locations as and when required, including to collect and return HMRC IT equipment
Must be able to pass a DBS check and provide proof of Right to Work in the UK

Job Responsibility

Provide a first-rate quality service through inbound telephony calls from customers regarding their tax accounts
Undertake administrative work in addition to telephony work via HMRCs Digital Mail Service or work with customers on Web Chat
Following guidance, updating HMRC systems and handling customer data sensitively
Help and support customers with their enquiries over the telephone - giving them more information, pointing them to the right guidance or escalating their enquiry
Seek to resolve customer queries at the first point of contact where possible and use brilliant communication skills to handle sometimes complex but rewarding conversations

What we offer

Accrual of up to 34 days paid annual leave pro rata available (inclusive of bank holidays)
Home-based working with all IT equipment supplied to carry out your role

Fulltime

HMRC Customer Service Advisor - Telephony

Working as part of the Customer Service Group within HMRC, the UK's tax, payment...

Location

United Kingdom , Newcastle upon Tyne

Salary:

28000.00 GBP / Year ▼

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Strong telephony skills and the ability to communicate well with customers on the telephone and via other communication channels such as email and Web Chat where required
A can-do attitude and a real passion for supporting people
Being a confident IT user is essential for the role, particularly the use of MS Office packages
Must be able to travel to one of the specified HMRC locations as and when required, including to collect and return HMRC IT equipment
Candidates applying must be able to pass a DBS check and provide proof of Right to Work in the UK

Job Responsibility

Provide a first-rate quality service through inbound telephony calls from customers regarding their tax accounts
Undertake administrative work in addition to telephony work via HMRCs Digital Mail Service or work with customers on Web Chat
Following guidance, updating HMRC systems and handling customer data sensitively
Help and support customers with their enquiries over the telephone - giving them more information, pointing them to the right guidance or escalating their enquiry
Seek to resolve customer queries at the first point of contact where possible and use brilliant communication skills to handle sometimes complex but rewarding conversations

What we offer

Accrual of up to 34 days paid annual leave pro rata available (inclusive of bank holidays)
Home-based working with all IT equipment supplied to carry out your role

Fulltime

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Sen teaching assistant

Are you seeking a term-time role where you can join a specialist school communit...

Location

United Kingdom , Hassocks, West Sussex

Salary:

Not provided

Randstad

Expiration Date

April 14, 2026

Requirements

GCSE Maths and English or equivalent
Eligibility to work in the UK
Experience working or volunteering with children or young adults
Level 2 Diploma in teaching and learning (desirable)

Job Responsibility

Supporting young people with complex needs in a dedicated educational setting
Providing support that goes beyond academics, focusing on personal development, life skills, and overall well-being
Working in a vibrant environment where no two days are the same, making a real, lasting impact on students' lives

What we offer

Excellent Pay
Free On-Site Parking
Top-of-the-range technology and resources in two well-equipped buildings
Brilliant Career Progression Opportunities supported by a dedicated Senior Leadership Team

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Senior Events Manager

Prepares all event documentation and coordinates with Sales, property department...

Location

United States , Denver

Salary:

71000.00 - 94000.00 USD / Year

Marriott Bonvoy

Expiration Date

April 30, 2026

Requirements

High school diploma or GED
2 years experience in the event management or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
no work experience required

Job Responsibility

Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events
Ensures a seamless turnover from sales to service back to sales
Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events
Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence
Serves as the event planner’s primary contact (following turnover) on property and is responsible for his/her experience
Solve problems and/or suggest alternatives to previous arrangements if necessary
Leads pre-event and post-event meetings for assigned groups
Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions
Manages customer budgets to maximize revenue and meet customer needs
Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales

Fulltime

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SEN Teaching Assistant

We are seeking a dedicated and proactive SEN Teaching Assistant to join our spec...

Location

United Kingdom , Hassocks, West Sussex

Salary:

Not provided

Randstad

Expiration Date

April 18, 2026

Requirements

previous experience in supporting learners with complex special educational needs
resilient, empathetic, and possess a 'can-do' attitude
comfortable providing personal care and physical support where required
team player who thrives in a collaborative, fast-paced educational setting
ability to track progression in attainment
background in youth work
behaviour management
building relationships
classroom management
communication

Job Responsibility

Provide Holistic Support: Assist in all areas of learning, including social, emotional, and physical development
Empower Learners: Promote independence, self-esteem, and confidence in students with diverse medical, sensory, and behavioural needs
Create Opportunities: Be proactive in identifying and creating learning moments tailored to individual student profiles
Collaborate: Act as a positive role model within the staff team, contributing to a culture of mutual support and professional excellence

What we offer

PAYE
Referral Bonus
A supportive and inclusive working environment
The chance to make a tangible difference in the lives of children with complex needs
Ongoing professional development and guidance from senior specialist staff
training and education
Safeguarding & Prevent

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Retail Key Holder

As a Key Holder, you will support delivering sales plan through effective execut...

Location

United States , Visalia

Salary:

19.90 USD / Hour

Bath and Body Works

Expiration Date

Until further notice

Requirements

Thrives in a customer-first based retail environment
Ability to foster a customer-focused selling culture
Demonstrated sales, customer experience, and operational results in a fast-paced environment
Effective communication skills, being open to feedback, and the ability to adapt quickly
Ability to provide in the moment coaching to associates
Ability to de-escalate store and customer situations effectively
Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays
High school diploma, GED certificate, or Relevant Work Experience

Job Responsibility

Responsible for leadership tasks as delegated by the store manager including acting as manager on duty
Provide individual and team performance feedback and recommendations to managers
Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors
Display knowledge of product, company policies, and store strategies
Set the direction and goals for the day/shift when associates arrive for work
Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives
Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations
Drive rewards program enrollment and engagement on both the sales floor and at check-out
Assist with floorset execution, window changes, visual presentation, and marketing placement as needed
All store positions require constant physical activity, including standing, walking, reaching, and lifting

What we offer

Competitive, performance-based compensation and bonus incentive programs for sales leadership positions
Limited Medical Benefit Plans
Dental coverage
Vision coverage for frames and eye exams
Care benefits with unlimited access to the leading network through Care.com
No-cost mental health and wellbeing support through our Employee Assistance Program (EAP)
On-demand access to your earned wages through DailyPay
40% merchandise discount and free Bath & Body Works product

Parttime

New

1:1 Teaching Assistant

This is the job where you can make a difference and change lives, not many jobs ...

Location

United Kingdom , Hassocks, West Sussex

Salary:

Not provided

Randstad

Expiration Date

April 14, 2026

Requirements

Relevant childcare, teaching assistant or care experience (Must be able to provide references)
Eligibility to work in the UK
Experience supporting children or adults with SEN needs (desirable)
Calm, nurturing and resilient individual
GCSE Maths and English or equivalent

Job Responsibility

Supporting learners on a 1:1, small group and whole class basis
Supporting the educational and general well being of SEN learners
Promoting, encouraging and creating a fun and engaging learning environment

What we offer

Incredible rates of pay + welcome bonus
Full training and continued support
Car lease scheme/bike to work scheme
Free onsite hot meals
Access to onsite facilities
Free parking
Fully equipped staff room with games/vending machines and relaxing recliners

Fulltime

!

HMRC Customer Service Advisor - Telephony

Brook-St Hiredonline

Location:
United Kingdom , Preston

Category:
Public Sector

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 28, 2025

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