Hmis Data Analyst

• Serve as second-tier technical support for HMIS users, resolving system issues and ensuring proper usage
• Monitor system performance, conduct testing, and troubleshoot technical problems
• Maintain system documentation and stay current with vendor release notes and HUD updates
• Complete agency and project setup in HMIS as needed
• Develop and maintain HMIS training materials for new and existing users
• Conduct webinars and virtual trainings to ensure consistent system knowledge across agencies
• Create user-friendly documentation to explain HMIS functionality and HUD policies to non-technical audiences
• Compile and analyze monthly performance reports using HMIS data
• Manage the data quality correction process and produce reports that are accessible to non-technical stakeholders
• Generate ad hoc reports and dashboards to support program evaluation and decision-making
• Produce audit and usage reports to monitor system activity and compliance
• Support the completion of HUD-mandated reports including Point-in-Time Count (PIT), Housing Inventory Count (HIC), Longitudinal Systems Analysis (LSA), System Performance Measures (SPM)
• Assist with other federal, state, and local reporting requirements as needed
• Provide data and insights to HMIS participants, the CoC Lead, and CoC Board
• Contribute content to quarterly Data and Performance Management meetings
• Recommend system improvements and share best practices for data quality monitoring
• Collaborate with agencies, partners, and community organizations to support data-driven service delivery
• Contribute to website content updates related to HMIS and data reporting
• Maintain confidentiality of sensitive and proprietary information
• Demonstrate professionalism, punctuality, and responsiveness in all interactions
• Perform other duties as assigned to support the success of the HMIS program and 211OC initiative

• Associate's or Bachelor's degree preferred
• or equivalent experience (minimum 3 years)
• Minimum 3 years working with complex datasets, data standards, and reporting tools
• Experience supporting database users and interpreting data for non-technical audiences
• Proficiency in Microsoft Excel, Word, and Outlook
• Familiarity with web-based data systems and CRM platforms
• Strong analytical and problem-solving skills
• Exceptional attention to detail and organizational ability
• Excellent written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Commitment to customer service and collaborative teamwork
• Availability: Monday – Friday, 8:00 AM – 5:00 PM

Competitive benefits