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Hmcts Operational Support Officer

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Brook-St Hiredonline

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Location:
United Kingdom , Weston-Super-Mare

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Contract Type:
Not provided

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Salary:

12.86 - 13.86 GBP / Hour

Job Description:

Operational Support Officer (AO) Location: North Somerset (BS22 7BB) Pay Rate: £12.86 per hour Contract: 6 months (with potential for extension) Start Date: ASAP Working Pattern: Full-time, office based Clearance: Enhanced DBS required About the Role An excellent opportunity has arisen for an Operational Support Officer to join a busy Crown Court. This is a varied and rewarding role that combines front facing customer service with essential administrative support. You will play a key role in ensuring the smooth day-to-day running of court operations, assisting court users including jurors, witnesses, and members of the public, while also supporting administrative processes behind the scenes. This role is well suited to individuals who are confident, organised, and able to maintain professionalism in a structured and sometimes high-pressure environment.

Job Responsibility:

  • Provide support within courtrooms, including ushering duties
  • Assist jurors, witnesses, and members of the public in a professional and courteous manner
  • Handle enquiries both in person and via email
  • Complete administrative tasks including filing, data entry, and document verification
  • Ensure the smooth coordination of court proceedings
  • Communicate effectively with colleagues and external stakeholders

Requirements:

  • Previous experience in administration or customer-facing roles is desirable
  • Open to entry-level candidates with the right attitude and aptitude
  • Minimum of 5 GCSEs (A*-C / 9-4) or equivalent
  • Comfortable working within a formal court environment
  • Smart, professional appearance required

Additional Information:

Job Posted:
May 11, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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