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Operational Support Officer (AO) Location: North Somerset (BS22 7BB) Pay Rate: £12.86 per hour Contract: 6 months (with potential for extension) Start Date: ASAP Working Pattern: Full-time, office based Clearance: Enhanced DBS required About the Role An excellent opportunity has arisen for an Operational Support Officer to join a busy Crown Court. This is a varied and rewarding role that combines front facing customer service with essential administrative support. You will play a key role in ensuring the smooth day-to-day running of court operations, assisting court users including jurors, witnesses, and members of the public, while also supporting administrative processes behind the scenes. This role is well suited to individuals who are confident, organised, and able to maintain professionalism in a structured and sometimes high-pressure environment.
Job Responsibility:
Provide support within courtrooms, including ushering duties
Assist jurors, witnesses, and members of the public in a professional and courteous manner
Handle enquiries both in person and via email
Complete administrative tasks including filing, data entry, and document verification
Ensure the smooth coordination of court proceedings
Communicate effectively with colleagues and external stakeholders
Requirements:
Previous experience in administration or customer-facing roles is desirable
Open to entry-level candidates with the right attitude and aptitude
Minimum of 5 GCSEs (A*-C / 9-4) or equivalent
Comfortable working within a formal court environment