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King Lifting is seeking an experienced Hire Desk Manager to oversee the day‑to‑day operations and ensure the efficient running of our Bristol hire desk. This is a fast‑paced, demanding role that requires a confident and highly organised professional who thrives under pressure, demonstrates exceptional attention to detail, and possesses strong interpersonal and communication skills. A proactive, positive, and solutions‑focused approach is essential.
Job Responsibility:
Coordinate daily allocation of assets and labour
Manage inbound telephone enquiries
Liaise with operatives to ensure all necessary information is provided ahead of works commencing
Prepare and issue contracts, job sheets, and operator tickets
Ensure operative training and medical certifications remain current and compliant
Source plant, labour, and equipment from external suppliers when required
Communicate with customers to confirm site‑specific requirements prior to attendance
Maintain up‑to‑date inspection records for cranes and yard equipment in line with LOLER regulations
Manage annual leave requests for operatives and hire desk team members
Requirements:
Proficient in Microsoft Office
Previous experience of working on a hire desk and/or within the crane or plant hire industry
Experience managing subcontractors across multiple geographic locations
Excellent communication and organisation skills
Must live within a reasonable daily commuting distance to Avonmouth
Must have the legal right to work in the UK
What we offer:
Competitive salary
Generous annual leave entitlement, with additional holiday awarded for length of service
Quarterly bonus (subject to departmental performance)
Company pension scheme
Life Assurance
Flexible benefits platform with substantial company contribution
Employee Assistance Programme (EAP)
Reward and recognition incentives
Discounted shopping hub
Opportunities for ongoing training and professional development