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Hire Desk Controller

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Office Angels

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Location:
United Kingdom , Redhill

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Contract Type:
Not provided

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Salary:

32000.00 - 35000.00 GBP / Year

Job Description:

On behalf of my client, a well-established and growing tool hire business, I am recruiting for a Hire Desk Controller to join their team at the Redhill depot. This is a fantastic opportunity for someone who thrives in a fast-paced, customer-focused environment and enjoys being at the heart of depot operations. This role would suit someone with experience in plant or tool hire, or a strong background in a busy customer service or contact centre environment where juggling multiple priorities comes naturally.

Job Responsibility:

  • Deliver excellent customer service while managing expectations in a busy hire desk environment
  • Process hire orders accurately, coordinating deliveries and collections of equipment
  • Liaise closely with other depots and internal teams to ensure equipment availability
  • Build and maintain strong customer relationships to encourage repeat business
  • Maintain accurate records using internal hire and inventory systems
  • Support sales activity by identifying opportunities and passing leads to relevant teams

Requirements:

  • Previous experience in plant or tool hire is highly desirable
  • Strong customer service background, ideally in a service desk or contact centre setting
  • Confident communicator with strong interpersonal skills at all levels
  • Highly organised with a methodical approach and excellent attention to detail
  • Comfortable working under pressure in a fast-paced environment
  • Basic computer literacy and experience using hire, stock, or inventory systems

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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