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Hire Desk Administrator

United Kingdom, Bridgend Employment contract, Contract work · Job Posted June 01, 2026
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Job Description

We’re on the lookout for an enthusiastic and detail-oriented Hire Desk Administrator to cover Maternity Leave at our Bridgend Depot. If you thrive in a fast-paced environment and love providing excellent customer service, we’d love to hear from you! Full Time Temporary 12 Month Contract

Job Responsibility

  • Assisting with the day-to-day operations of a busy hire office, supporting the management team
  • Communicating professionally with customers, handling enquiries, and taking orders
  • Managing all hire processes, including hire contracts, exchanges, and breakdowns, while updating our Hire and CRM systems
  • Providing advice to customers on equipment needs and resolving queries in a friendly and professional manner
  • Identifying and maximising sales opportunities to ensure customer satisfaction and business growth

Requirements

  • Solid understanding of customer needs and the ability to deliver exceptional service
  • Strong professionalism and excellent time management skills
  • Product knowledge (or the willingness to learn) to provide accurate advice
  • The ability to work effectively as part of a team, even under pressure
  • A calm, positive approach, ensuring tasks are completed with accuracy and precision
  • A results-driven mindset with a focus on achieving goals

What we offer

  • Competitive salary
  • Monthly bonuses and commission opportunities
  • Yearly depot-based bonus
  • Company pension scheme
  • A friendly, vibrant, and exciting workplace
  • Employee Assistance Programme
  • Opportunities for personal development and training through a tailored programme

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