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Are you highly organised, customer‑focused, and thriving in a fast‑paced environment? Do you enjoy being at the heart of operations and keeping everything running smoothly? If so, this could be the perfect role for you. We're working with a well‑established and successful business that genuinely values its people. They're now looking for a Hire Coordinator to join their friendly and supportive Bridgwater depot team. The Role: As a Hire Coordinator, you'll play a vital role in the smooth day‑to‑day running of plant operations. You'll be responsible for managing hire activity, maintaining accurate records, supporting the depot team, and delivering excellent service to both internal and external customers. This is a varied and hands‑on role, ideal for someone with experience in the construction or plant industry who enjoys taking ownership and working independently in a busy environment.
Job Responsibility:
Manage hire requests (on and off hire) and create hire contracts in the plant management system
Effectively communicate with internal and external customers regarding availability
Upload damage charges to the plant management system
Upload asset defects, maintenance, and service records into the plant management system
Generate purchase orders for the plant department and assist with the goods receiving process
Provide administrative support to the Depot Hire Desk
Contribute to the efficiency of the department by identifying and implementing improved administrative processes and procedures
Identifying equipment that needs new lifting certification and ensuring our partner companies attend and record new lifting certification on equipment on an on-going basis
Responsible for managing job allocation for mobile staff based from the Bridgwater depot, ensuring jobs are allocated to the mobile team in a timely manner, ensuring best time management based on priority, job location, etc. reducing as much as possible any out-sourcing of roles
Ensuring correct processes are followed to the companies high standard for repairs
Assisting with the stock control levels of the depot, ensuring appropriate re-ordering as required, within the allocated budget
Site inductions for visitors, together with promoting the high level of health and safety standards for the depot, including completion of ladder inspections, COSHH maintenance and audit information
Depot cover for incoming telephone calls and enquiries for other depot-based roles, providing cover for annual leave as and when required
Requirements:
Experience within construction, plant or a similar industry would be highly beneficial
Strong organisational skills
Ability to work in a fast-paced environment
Good communication skills
Team Player mindset
Ability to upsell products or services where applicable
Good phone etiquette
A proactive approach to problem-solving and decision-making
What we offer:
23 days holiday + bank holiday (increases with length of service)