Hire Controller, Office Angels

Office Angels

Location:
United Kingdom, Billericay

Category:
Office Administration

Contract Type:
Not provided

Salary:

28000.00 GBP / Year

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Job Description:

Are you a highly organised professional with a talent for multitasking and delivering exceptional customer service? Our client, a well-established and dynamic company in Billericay, is seeking a Hire Controller to join their busy and friendly team.

Job Responsibility:

Manage the daily operations of a fast-paced hire desk with accuracy and efficiency
Deliver outstanding customer service with a confident and professional telephone manner
Liaise with the engineering team to ensure equipment is prepared and available for hire
Maintain accurate records using Microsoft Excel and Word
Build and nurture strong relationships with customers and internal teams
Handle all hire desk documentation including quotes, contracts, and delivery/collection notes
Process hire orders swiftly and accurately
Respond to customer enquiries via phone and email with professionalism and care

Requirements:

Excellent organisational and multitasking skills
Strong communication abilities and a customer-first mindset
Proficiency in Microsoft Office (Excel and Word)
Previous experience in a similar role is advantageous but not essential

What we offer:

20 days holiday + Bank Holidays (increasing with service)
pension scheme
on-site parking
team social events

Additional Information:

Job Posted:
July 24, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Hire Controller