Hire Controller

• Manage the hiring and off hiring of plant and equipment to customers
• Act as a key point of contact for customers, handling enquiries, bookings, and queries
• Raise and manage quotes for all customer enquiries, always ensuring accuracy
• Coordinate with transport and service teams to ensure smooth delivery, collection, and equipment readiness
• Schedule and ensuring correct equipment is allocated to the right job
• Maintain accurate live hire and off-hire records, ensuring all documentation is complete and up to date
• Process hire-related administration accurately
• Monitor plant availability and utilisation, working closely with operations teams
• Produce reports on hire performance, revenue, and equipment utilisation
• Resolve any hire-related issues quickly and effectively whilst ensuring high levels of customer service
• Ensure all activities comply with health & safety and company procedures

• Previous experience in a Hire Controller or similar role within plant hire, construction, or logistics
• Strong organisational and planning skills, with the ability to manage multiple priorities
• Excellent communication and customer service skills
• Strong attention to detail and accuracy
• Ability to work under pressure in a fast-paced environment
• Proficient in hire/operations systems
• A proactive, team-focused approach

Good understanding of plant and equipment (desirable)

• Opportunity to grow within a well-established and expanding business
• Supportive and collaborative team environment
• Exposure to major infrastructure and construction projects