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Hire Controller - West Bromwich - Salary - Up to £33,000 per annum - Our client is a well-established and growing plant hire business, supplying a modern fleet of plant machinery for both self-drive and operated hire across the UK. The Role: As a Hire Controller, you will be responsible for coordinating plant and equipment hires, handling customer enquiries, preparing quotations, and arranging deliveries and collections.
Job Responsibility
Manage incoming hire enquiries by phone and email
Prepare quotations and process hire orders
Coordinate deliveries and collections
Schedule equipment to maximise fleet utilisation
Maintain accurate hire records and documentation
Liaise with customers, drivers, and suppliers
Resolve customer queries professionally
Requirements
Minimum 3 years’ experience in a Hire Controller or similar role
Previous experience within plant hire, tool hire, or a related industry
Excellent communication and customer service skills
Strong organisational and time management abilities
Good IT skills and experience using scheduling systems
Knowledge of plant machinery is advantageous
Nice to have
Knowledge of plant machinery is advantageous
What we offer
Competitive salary up to £33,000 depending on experience
Supportive team environment
Opportunity to develop within a growing business
20 days annual leave plus bank holidays, with 3 days reserved for the Christmas shutdown
Monday to Friday, 7:30am to 5:00pm (including a 1-hour lunch break and two 15-minute breaks)