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Hire Account Handler

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Encore Global

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Location:
United Kingdom , Melton Mowbray

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Category:
Sales

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Contract Type:
Not provided

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Salary:

29000.00 GBP / Year
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Job Description:

The Hire Account Handler main purpose is to handle a Project from start to finish, and build up client relationships for the Dry Hire and Product Sales sectors. Additionally, they will develop and maintain existing client relationships and produce Dry Hire and Consumable quotations for clients.

Job Responsibility:

  • Deliver World-Class Service to our external and internal customers
  • Handle a project from start to finish
  • Book equipment utilising the equipment within our own inventory
  • Arrange transfers between depots where required
  • See the Big Picture by arranging sub hires efficiently and effectively
  • Book internal and external transport
  • Liaise with Asset Logistics when a Project/Job is ready to print
  • Manage payment terms and invoicing schedules
  • Book and arrange replacement equipment to be delivered to a client
  • Drive Results by building up client relationships, maintaining and retaining them for the Dry Hire and Product Sales sectors
  • taking enquiries from customers and producing accurate quotes for Dry Hire and Consumable Sales
  • Communicating effectively across all departments of the company
  • Out of hours emergency contact – receive calls and deal with any issues
  • Represent us at exhibitions such as PLASA Show, PLASA Focus and ABTT
  • Keep all work-related information confidential and always acting in a professional manner
  • Keep yourself up to date with new trends, products & new technology in the industry
  • Do the Right Thing by following all safety practices and policies
  • Greeting visitors and asking them to sign in and put on a high vis if applicable, making them aware of our H&S practices and policies
  • When required, taking card payments for Hires and Sales
  • Value People by promoting a collaborative, inclusive and mutually supportive environment

Requirements:

  • A real people person who is confident, friendly, calm, and approachable with a generally cheerful demeanor, has an engaging personality and a sense of humour
  • Excellent telephone manner
  • Enthusiastic and self-motivated
  • A proven track record showing successful business development, and a real desire to succeed in business
  • A strong negotiator with the ability to persuade
  • Well presented
  • Articulate with great verbal and written communication skills
  • You are used to working on multiple projects at once, and can prioritise
  • Used to working to tight deadlines
  • Excellent planning and time management skills
  • Knowledge of standard packages such as Outlook/Word/Excel/Powerpoint and also hire tracking systems (easyjob preferred)
  • Confident presenting in front of large groups of people
  • Ability to work in a team and on your own
  • Previous experience within the industry is essential
What we offer:
  • Private Healthcare after 12 months of continuous service
  • Employee supported volunteering
  • Enhanced family leave provisions
  • Perkbox and Employee assistance Programme
  • Company sick pay
  • Employee recognition scheme
  • Generous employee referral scheme
  • Clearly defined Career path (and all the important support along the way)
  • Access to state-of-the-art technology
  • Global presence and opportunities worldwide
  • Long Service Programme

Additional Information:

Job Posted:
January 10, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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