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To all the Hindi/ Urdu speakers based in Athens, Greece: Are you looking for a new challenge in your professional life? Are you interested in joining an international investment firm with strong potential? Do you pride yourself in creating excellent relations with clients? If yes, then look no further! We offer you the chance to work as a Hindi/ Urdu Customer Service Representative in the center of Athens!
Job Responsibility:
Develop and maintain excellent client relationships with existing clients via telephone
Activate passive clients and follow up on potential ones
Handle client inquiries appropriately and ensure that a high level of service is provided
Educate customers on business practices, developments, and any associated promotions
Ensure compliance with the company’s legal guidelines and compliance procedures
Provide suggestions on system enhancements
Cooperate effectively with other departments when necessary
Contribute to team effort by achieving targeted results
Requirements:
Experience in serving clients via telephone would be considered as a plus