This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The HIM Indexing & Quality Specialist is responsible for the effective coordination and organization required for quality electronic health information and records. Will work with providers when required as well as other clinical staff. When necessary or as required, will provide training on LMR and accessing scanned documents. Responsible for prepping, indexing and scanning work for patient visits, and ensures this work is done timely, accurately and according to policies and procedures. Ensures quality control is done on all aspects of the electronic health record processing. This position may reside in an offsite location and may work between various locations. Performs all aspects of release of information for patients, 3rd party payers, and other requestors. Maintains, logs of requests, and ensures timely request responses.
Job Responsibility:
Responsible for the effective coordination and organization required for quality electronic health information and records
Work with providers when required as well as other clinical staff
Provide training on LMR and accessing scanned documents when necessary
Responsible for prepping, indexing and scanning work for patient visits
Ensures quality control is done on all aspects of the electronic health record processing
Performs all aspects of release of information for patients, 3rd party payers, and other requestors
Maintains logs of requests, and ensures timely request responses
Assists Health Information Services in its efforts to meet and/or exceed patient, physician and customer expectations
Supports clinical staff in ensuring documentation is available for patient care
Assists in managing and reducing risk associated with inadequate or unavailable documentation
Work closely with staff to identify training needs
May assist manager in developing implementation of various clinics for electronic health records processing
Monitors and ensures compliance in following approved guidelines as they relate to implementation of scanning
Identifies any documents that may need to correct in a timely manner
May perform record reviews for quality documentation and data integrity
Complete work assignments in accordance with an established timeline
Provide appropriate and timely problem escalation reporting
Provide quality customer service through on-going communication, feedback and follow-through
Assist in development of documentation, policies, procedures, guidelines and quality control processes
Compiles productivity statistics for operations manager
Performs all release of information request procedures
Works with patients, 3rd party payer requests
Charges according to establish charge structure
Requirements:
Experience in a healthcare setting
Knowledge of medical terminology
Strong customer service skills
Proficient in Microsoft products
Ideally Adobe and scanning experience preferred
Minimum education - college courses for computer information preferred
Knowledge of health information management principals including processing of medical records
Minimum work experience - 3 years health information services (medical records) experience
Experience with handling or processing medical records
Experience in a lead role, either formal or informal either in another industry or in a HIS environment
Experience utilizing computers
Experience in training staff
Prefer experience in scanning and indexing of scanned documents
Required skills, knowledge and abilities - Strong organizational skills
Strong problem solving, written and verbal skills
Ability to work cooperatively and effectively with people
Ability to work cooperatively and communicate effectively with staff groups at various levels
Ability to understand the work environment and competing priorities
Ability to prioritize work
Good PC skills required, knowledge of PC applications, e.g., Microsoft Office including Word and use of spreadsheets
Ability to train physicians and other users on various in navigating scanned documents in the LMR
Nice to have:
Ideally Adobe and scanning experience preferred
Prefer experience in scanning and indexing of scanned documents