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The Health Information Management Associate II performs any or all of the essential functions for Patient Identity, Chart Completion, Document Management, and Release of Information. This position performs quality assurance audits and have performance and productivity standard to meet within the department. The HIM Associate II does have the opportunity to become an EPIC Super User, EPIC certification may be required.
Job Responsibility:
Processes medical record information according to job specific essential functions and role including but not limited to incorporating documentation into the electronic medical record, release of information, chart tracking, chart completion, and quality documentation monitoring within the EMR
Process Release of Information for the legal department/attorney's requests
Performs quality assurance/performance improvement auditing, tracking, and trending
Handles incoming telephone calls and voicemails from patients, health care professionals, and payors ensuring they are answered with appropriate follow through in a timely manner
Achieves consistent quality performance and meets the quality standard as defined by the department
Achieves consistent productivity performance and meets production standard for the specific job role
Learns the HIM departmental systems in depth within the job role that supports the electronic medical record (EMR) through a combination of formal and on-the-job training
May serve as a computer application EPIC super user (requires training)
Handles questions from users within the job role and trains staff utilizing the train the trainer model
Requirements:
High School Graduate or GED
1 or more years of experience in data entry, chart completion, statistics, release of information, patient identity, quality analysis or scanning
1 or more years of experience in Epic
Epic Certification with 6 months of hire
Ability to travel within Health System locations
Nice to have:
Associates Degree in a related field of study from an accredited college or university