Higher clerical officer

• Provide efficient administrative support for the safe and timely transfer of patients to Independent Sector providers
• Liaise with Independent Sector Providers to coordinate patient transfers and maintain accurate records of patient outcomes
• Retrieve and distribute referral letters and other key documentation
• Manage and update computerised information systems (e.g. ENCOMPASS) to ensure data accuracy and availability
• Keep the Independent Sector database current, including invoices and travel claims
• Support the induction and training of new staff members
• Handle telephone calls, mail, and general enquiries in a professional and courteous manner
• Provide cover for the Independent Sector Admin Co?ordinator when required
• Collaborate effectively with staff across all disciplines within the Trust
• Ensure all work complies with Trust policies and procedures
• Undertake other duties as assigned by your Line Manager to support smooth service delivery

• Strong communicator with great attention to detail
• Comfortable using IT systems and managing sensitive data
• Able to prioritise tasks and work effectively as part of a team
• Committed to upholding NHS values of compassion, respect, and excellence

Paid holidays plus pension