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High Performance Computing System Administrator

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Hewlett Packard Enterprise

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Location:
United States, Aberdeen

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

101900.00 - 234500.00 USD / Year

Job Description:

Provide technology consulting to external customers and internal project teams. Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers’ business needs and, consequently, for understanding customers’ businesses. As trusted advisor create and maintain effective customer relationships so as to insure customer satisfaction. Maintain knowledge of leading edge technologies and industry/market domain knowledge. Actively contribute to the company’s solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects. Shape technical direction and technical strategies within the organization and for external customers. Accountable for consistent and significant chargeability levels (or expense relief for internal project teams) and for assisting in meeting or exceeding revenue and customer satisfaction goals. Contribute to organization’s profitability by generating and cultivating new business opportunities and by providing technical support for deal proposal development.

Job Responsibility:

  • Monitoring and maintaining system health on the HPC system(s) – compute, network and storage
  • Reviewing, resolving and responding to client tickets
  • Creating, monitoring and closing all support cases
  • Maintaining availability reports for tracking SLA’s
  • Planning, scheduling and completing monthly patch upgrades on all systems and 6-month kernel upgrades
  • Maintaining the system security posture required by the client
  • Assisting the client with app installations
  • Troubleshooting and repairing hardware issues
  • Tracking/documenting the hardware repairs as well as opening, tracking, closing part cases and returning replaced parts
  • Maintaining the on-call schedule to support our 365 24x7x2/4 contracts
  • Assisting with hardware and system installation activities in new systems

Requirements:

  • 8+ years of professional experience
  • Bachelor of Arts/Science or equivalent degree in computer science or related area of study
  • CompTIA Security+ Certification Required
  • CompTIA Linux+ Certification Required
  • TS Clearance Required

Nice to have:

  • Accountability
  • Active Learning
  • Active Listening
  • Bias
  • Business Growth
  • Client Expectations Management
  • Coaching
  • Creativity
  • Critical Thinking
  • Cross-Functional Teamwork
  • Customer Centric Solutions
  • Customer Relationship Management (CRM)
  • Design Thinking
  • Empathy
  • Follow-Through
  • Growth Mindset
  • Information Technology (IT) Infrastructure
  • Infrastructure as a Service (IaaS)
  • Intellectual Curiosity
  • Long Term Planning
  • Managing Ambiguity
  • Process Improvements
  • Product Services
  • Relationship Building
What we offer:
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • $20K bonus at the completion of one year of service

Additional Information:

Job Posted:
April 23, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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