High Performance Computing Hardware Engineer, Hewlett Packard Enterprise

Hewlett Packard Enterprise

Location:
United States, Aberdeen

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

105500.00 - 243000.00 USD / Year

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Job Description:

Provide technology consulting to external customers and internal project teams. As trusted advisor create and maintain effective customer relationships to ensure customer satisfaction. Maintain knowledge of leading edge technologies and industry/market domain knowledge. Actively contribute to the company's solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects.

Job Responsibility:

Break fix experience required
Reports daily to and works physically at the Customer Site
Accountable for meeting and maintaining customer's SLA (Service Level Agreement)
Engages in technical problem solving across multiple technologies
Owns and drives service tickets including ordering parts for needed repairs
Gather data, perform analysis, and escalate problems to higher-level product support groups
Preforms daily hardware diagnostics and repairs
Responsible for verifying and implementing detailed technical solutions to problems
Participates as part of a team and maintains good relationships with team members and customers
Collects and determines data from appropriate sources to assist in determining customer needs and requirements
Responds to requests for technical information from customers
Maintains onsite part inventory
Occasional travel for training is required

Requirements:

Top Secret Clearance Required
4+ years of professional experience
Bachelor of Arts/Science or equivalent degree in computer science or related area of study
Without a degree, 7+ years of relevant professional experience
Security+ Certification required
Linux+ Certification required
Extensive Linux based hardware troubleshooting and diagnostics experience
Ability to work in a multi-technology environment
Ability to diagnose complex technical problems to their root cause
Self-starter who can work independently without supervision
Ability to work within a team environment

Nice to have:

Accountability
Active Learning
Active Listening
Business Growth
Client Expectations Management
Coaching
Creativity
Critical Thinking
Cross-Functional Teamwork
Customer Centric Solutions
Design Thinking
Empathy
Follow-Through
Growth Mindset
Information Technology (IT) Infrastructure
Infrastructure as a Service (IaaS)
Long Term Planning
Managing Ambiguity
Process Improvements
Product Services
Relationship Building

What we offer:

10K Sign-On Bonus
Health & Wellbeing benefits
Personal & Professional Development programs
Comprehensive benefits suite supporting physical, financial and emotional wellbeing
Career development programs
Unconditional inclusion environment
Flexible work management

Additional Information:

Job Posted:
October 27, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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High Performance Computing Hardware Engineer