High Performance Computing Hardware Engineer, Hewlett Packard Enterprise

Hewlett Packard Enterprise

Location:
United States, Aberdeen

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

101900.00 - 234500.00 USD / Year

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Job Description:

The role involves providing technology consulting to external customers and internal teams, troubleshooting and repairing hardware, managing inventories, completing security and OSHA trainings, and maintaining certifications. The candidate will work primarily from an HPE partner/customer office.

Job Responsibility:

Troubleshooting and repairing hardware issues daily
tracking and documenting hardware repairs
opening, tracking, and closing part cases
returning replaced and defective parts
attending weekly internal and client calls
creating, monitoring, and closing support cases
maintaining availability reports to track SLA performance
managing on-call schedules for 24/7 contracts
hardware and system installation in new systems
maintaining accurate inventory levels
conducting annual inventory audits
submitting end-of-week activity reports
completing OSHA required training every 3 years
completing training on specialized compute, network, and storage operating systems
completing security training for HPE FedSec and client sites annually
maintaining certifications (e.g., CompTIA Security+, CompTIA Linux+)
maintaining security clearance

Requirements:

8+ years of professional experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study (or 11+ years of experience without a degree)
CompTIA Security+, CompTIA Linux+ certifications
specialized compute, network, and storage operating systems training
ability to troubleshoot hardware issues
ability to maintain accurate onsite inventory levels
detailed understanding of architectural dependencies of technologies in customer IT environments
strong technical communication skills
ability to adapt consulting style for different situations
understanding of market dynamics and commercial issues
ability to manage and mentor teams

Nice to have:

Understanding of IaaS
long-term planning
coaching and mentoring abilities
design thinking
critical thinking
customer relationship management (CRM)

What we offer:

Comprehensive suite of physical, financial, and emotional wellbeing benefits
career development programs
inclusive work environment

Additional Information:

Job Posted:
May 27, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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High Performance Computing Hardware Engineer