High & Complex Needs Advisor

We’re really pleased to be looking for a full-time High & Complex Needs Advisor to join our team here in Dunedin. This is a role where your values matter just as much as your experience — we’re looking for someone who naturally aligns with who we are at Community Care Trust Aotearoa: respectful, reliable, transparent, and responsive in the way you work with others. In this role, you’ll be working closely with a wide circle of people — support staff, whānau, schools, and other professionals — to support individuals with high and complex needs. Day to day, that might look like helping someone build practical life skills, supporting them with education or vocational goals, encouraging participation in their community, strengthening relationships, and developing strategies to navigate everyday challenges. A big part of the role is creating an environment where people feel safe, supported, and able to grow at their own pace. You’ll enjoy building genuine connections — both with the people you support and with those around them — and you’ll bring a calm, thoughtful approach to your work. Our Dunedin services include a mix of supports such as housing, individual care responses in 24/7 environments, and community-based support in homes, schools, and the wider community. This work may involve care management for our RIDSAS services, as well as providing behavioural advice for children and adults. This is a full-time salaried role, usually worked Monday to Friday, 8:30am to 5:00pm. You’ll also be part of an on-call roster for Crisis Behaviour Support, and occasionally there’s a need for flexibility outside standard hours. Some travel to other regions is part of the role too.