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Are you looking for a new and exciting role? Join us as an HGV driver where you will be able to explore a world full of opportunities working here at the Airport. You will be meeting people from all over the world, where you will be part of the most vital part of these passengers' journeys, by making sure they get to their destination safely. Working as a member of the Luton Team, you will be responsible for working as a member of the Passengers with Reduced Mobility (PRM) Team, you will be responsible for the transfer of PRM or those needing assistance from the aircraft to the terminal building or from the terminal building to the aircraft. You will utilise company equipment to fulfil this role. Full training will be given.
Job Responsibility:
Completing the Daily Equipment Check Sheet
Deliver or collect the Special Assistance passengers at the aircraft door and assist with the transfer into their seat or wheelchair through safe manual handling techniques
Carry out Customer Car Agent duties as directed by Movement Control
Escorting arriving and departing special assistance passengers
Providing assistance with the baggage
Ensure that Movement Control is updated on progress by use of IT handsets
Ensure that all necessary paperwork is completed legibly and submitted in a timely manner
Requirements:
Full UK Driving Licence
HGV class 2 Driving Licence required
Self-motivated and reliable with a conscientious approach to the Safety and Security aspects of your role
Excellent communication skills with an empathic nature
Must be able to lift passengers in accordance with manual handling guidelines
Demonstrate excellent customer service
Basic IT Skills
Demonstrate the ability to think and act quickly in emergencies or under pressure
What we offer:
Annual leave entitlement of 5.6 weeks
Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme
Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses
Health and Wellbeing – Life assurance scheme, access to mental health support specialists
Access to an Online GP for you and your dependents