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apetito is the UK’s leading supplier of food and catering solutions to care homes, local authorities & hospitals and the transport and distribution area of the business is a critically important part of our supply chain. Our drivers are the key link between our business and the customers we work with; ensuring our work is delivered professionally, efficiently and on time. As a professional driver, this role represents a chance to join a growing and forward thinking business as an ambassador for apetito delivering our finished frozen food product to Care Homes, Local Authorities, Hospitals and our Wiltshire Farm Foods franchisees. In this critical role you must be prepared to drive to different geographical locations and manage a demanding delivery schedule – our customers depend on our food and we depend on you. Additionally, you will need to ensure that you provide fantastic customer service as the face of apetito. Start times from 04.00am and based on an initial 40 hour week.
Job Responsibility:
Undertake pre-shift inspection (vehicle check) of vehicles
Full compliance with the drivers’ hours, tachographs and road traffic regulations
Driving style - damage free and economical
Making deliveries in a timely manner and phoning transport office with any delivery discrepancies or delays
Deliver goods to the customer’s “point of need”
Provide excellent customer service and conflict resolution where necessary
Be an ambassador of the company
Report any customer service issues to transport office or customer service department while delivering
Undertake minor vehicle service activity such as cleaning and refueling of both vehicle and refrigerated unit and minor repairs such as the replacement of bulbs
Maintenance of a clean vehicle both internally and externally
Delivery and collection of vehicles as required to rental suppliers including any due inspections
Inspection of hire vehicles pre and post rental
Actively participate in a daily debrief process, working with your supervisor to identify safety, service and operational improvements as and when they arise
Internal stock movements between sites
Requirements:
Full HGV Licence (Class C + CE) (ideally for minimum 2 years)
Driving experience (ideally 2-3 years)
Excellent understanding of Drivers hours regulations, working time directive and tachographs
Good operational knowledge of modern commercial vehicles
Good geographical knowledge of UK
Numerate and literate
Good people and communication skills
CPC
Nice to have:
Temperature controlled transport
Experience of multi drop deliveries
Clean driving license
Temperature Control Transport
LGV repair or maintenance experience e.g. bulb changing
Experience of operating tail lifts
Experience of working with wheeled delivery equipment
What we offer:
Bonus
33 days holiday per year, including bank holidays (which are considered a normal working day)
Option to purchase up to 5 additional days holiday per year
Discretionary annual bonus scheme
Pension scheme - employer matched contributions up to 4%
Life assurance scheme worth at least 1x annual salary
Free snacks and beverages on site
Free parking
Free turkey or voucher at Christmas
Access to employee benefits including Perkbox with salary sacrifice options and retail discounts