Helpline Practitioner

As a Helpline Practitioner you will use your specialist knowledge to provide evidence-informed psychoeducation, support and advice to individuals contacting What’s ok? Australia, a new harmful sexual behaviour prevention service. This service will be launched in 2026 to provide a national anonymous helpline and online early intervention service for young people who are concerned about their own or someone else’s sexual thoughts and behaviours, as well as parents, carers, and professionals who are concerned about a young person’s problematic and harmful sexual behaviour. Through a compassionate, non-judgmental, and evidence-informed approach, the service aims to promote safety, responsibility, healthy development, and early intervention to prevent harm. This is a unique opportunity to be part of the development and launch of an innovative national service. As the What’s Ok? Australia helpline is currently in its establishment phase and scheduled to launch in September 2026, successful applicants will have the opportunity to contribute to shaping service delivery, practice approaches, and resources that will support young people, families, carers, and professionals across Australia. This role will also maintain best practice and service quality by engaging in supervision, reflective practice, and professional development, while contributing to a supportive and collaborative team culture dedicated to innovation in offence prevention, and the protection of children. The role will be based at our Richmond office and is flexible (0.4-0.6). Hours and work arrangements are negotiable for the preferred candidate.