Helpline Counselor Job at Robert Half (North Miami)

Helpline Counselor

We are looking for a compassionate Helpline Counselor to support individuals fac...

Location

United States , North Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Fluency in both Creole and English or Spanish and English is required for this position
Bachelor’s degree in Psychology, Behavioral Health, or a related medical field is required
1–2 years of experience in behavioral health, mental health, crisis support, helpline counseling, case management, or patient support services
Strong verbal communication and interpersonal skills, with the ability to build trust quickly over the phone
Ability to remain composed, compassionate, and detail-oriented in high-pressure or emotionally intense situations
Willingness to complete training in suicide prevention and crisis intervention techniques
Experience in a call center environment, data entry, or multilingual customer support is a plus

Job Responsibility

Respond to incoming calls from individuals seeking support and provide calm, respectful assistance during emotionally sensitive situations
Record caller details, case notes, and service-related information with a high level of accuracy and confidentiality
Help assess immediate needs and direct individuals to relevant behavioral health, crisis support, or community-based resources
Maintain a detail-oriented and empathetic approach when handling distressed, urgent, or complex customer interactions
Support follow-up activities and coordination efforts related to patient assistance, case support, or service continuity
Participate in training related to crisis response, suicide prevention, and best practices for assisting vulnerable populations
Use call handling and data entry systems effectively to manage interactions and maintain organized documentation

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Helpline Counselor

Robert Half has an opening for a Helpline Counselor. This position requires the ...

Location

United States , North Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Fluency in both Spanish and English is required
Bachelor’s degree in Psychology, Behavioral Health, or a related medical field
Minimum of 1–2 years of experience in behavioral health, mental health settings, or crisis intervention
Proven ability to manage emotionally charged situations with calmness and empathy
Strong interpersonal and communication skills
Willingness to complete training in suicide prevention and crisis intervention

Job Responsibility

Respond to incoming calls and assist individuals in crisis while maintaining a calm and supportive demeanor
Communicate effectively in both Creole and English to support a diverse population
Accurately translate and document information to ensure clear communication and proper record-keeping
Participate in training sessions focused on suicide prevention and crisis intervention techniques
Use data entry skills to maintain organized and detailed records of interactions
Collaborate with team members to develop strategies for improving caller experiences
Uphold confidentiality and ethical standards when handling sensitive information
Provide resources and referrals to callers seeking additional support or services
Monitor call center operations and identify areas for improvement to enhance service quality

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Helpline Counselor

We are seeking a compassionate and dependable Helpline Counselor to provide supp...

Location

United States , Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1+ year of experience in counseling, social services, or a related support role
Strong active listening, communication, and interpersonal skills
Ability to remain calm and empathetic in high-pressure situations
Availability to work multiple shifts, including days, evenings, nights, weekends, or holidays
Proficiency with basic computer systems and documentation tools
High level of professionalism, discretion, and confidentiality

Job Responsibility

Answer incoming helpline calls and provide emotional support and resources
Assess caller needs and respond using active listening and crisis intervention techniques
Document calls accurately and maintain confidential records
Follow established protocols and escalation procedures
Collaborate with internal teams and supervisors as needed
Maintain professionalism and composure in high-stress situations

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan
free online training

New

Executive II, Content Marketing

Are you a passionate and results-driven professional eager to drive measurable b...

Location

India , Bengaluru; Mangaluru

Salary:

Not provided

7EDGE

Expiration Date

Until further notice

Requirements

3–5 years of hands-on experience in B2B Content Marketing
Demonstrable portfolio of B2B content that has driven measurable organic traffic, lead generation, or pipeline contribution
Long-form B2B content writing (blogs, lead magnets, playbooks)
Content editing and proofreading
Copywriting for landing pages, email campaigns, social media, and advertisements
Keyword strategy and content mapping
On-page SEO including metadata, headers, internal linking, and readability optimization
Content performance analysis including traffic, rankings, and conversion metrics
Experience using SEO tools such as Ahrefs, SEMrush, Moz, Ubersuggest, or equivalent
Experience working with Google Search Console and Google Analytics

Job Responsibility

Create long-form B2B content, including blogs, lead magnets, playbooks, and other content assets that support demand generation initiatives
Develop copy for landing pages, email campaigns, social media, advertisements, and other digital marketing channels
Review, edit, proofread, and approve agency-produced content before publication to ensure quality and alignment with brand standards
Conduct keyword research, content mapping, and topic planning to support organic growth objectives
Perform on-page SEO and AEO optimization, including metadata, headers, internal linking, and content structure validation
Manage and maintain the content calendar to ensure timely and consistent content delivery
Publish and distribute content through HubSpot CMS and associated marketing platforms
Monitor content performance metrics including traffic, rankings, lead generation, conversions, and MQL contribution
Ghostwrite LinkedIn posts, thought leadership content, and Founder Pulse content for the Founder
Build and refine content systems, templates, briefs, and frameworks that enable scalable content production

What we offer

Personalized learning opportunities to enhance your career
Competitive salary structure aligned with industry standards
Comprehensive health insurance and wellness programs
A collaborative and innovative work environment where your ideas are valued
Regular team-building events, company outings, and engaging workplace activities
A culture of appreciation with Peer and Spot Recognition programs to celebrate your contributions

Fulltime

New

Civil Supervisor – Pavement & Rehabilitation

Reporting to the Project Manager, you will be responsible for the day-to-day sup...

Location

Australia , Townsville

Salary:

Not provided

Randstad

Expiration Date

July 16, 2026

Requirements

Experience: Preferably a minimum of 5 years of experience specifically within civil pavement construction, rehabilitation, and maintenance solutions
Leadership: Proven track record in site management, with the ability to motivate crews and hold subcontractors accountable
Technical Savvy: Strong understanding of civil project compliance, legislative standards, and the practical application of ITPs
Communication: Exceptional communication skills to liaise with project managers, clients, and crews effectively
Safety First Mindset: A deeply ingrained commitment to maintaining a zero-harm work environment

Job Responsibility

Team Leadership: Supervise and coordinate direct construction crews, subcontractors, suppliers, plant, and equipment
Project Delivery: Lead daily on-site operations, including effective short-term programming and scheduling of works
Site Administration: Manage employee timesheets, verify subcontractor claims, and handle minor project purchasing in line with company procedures
Safety & Culture: Conduct site inductions and training. Manage on-site safety by coordinating incident/near-miss reporting and ensuring all plant, staff, and subcontractors operate under strict safety and environmental guidelines

New

Structural Engineer

The Structural Engineer, with limited supervision from Manager of Structural Eng...

Location

United States , Fort Worth

Salary:

Not provided

Ghafari Associates

Expiration Date

Until further notice

Requirements

Bachelor's degree in Civil Engineering or Structural Engineering, or other related field required
Master's degree preferred
Professional Registration
S.E. preferred
10 years of related experience in the structural engineering field
Strong working knowledge of wind and seismic design

Job Responsibility

Review and/or establish project scope, structural budget, and design approach with the Manager of Structural Engineering, Project Manager and/or client
Perform as a project lead engineer for mid-size projects, managing the production effort of staff assigned to project in terms of quality, budget, and schedule
Keep current with latest code publications and apply them in everyday analysis as applicable
Produce innovative design solutions and give valuable engineering judgment to the team
Formulate, design, and/or conduct analysis of structural framing systems and perform necessary calculations
Conduct field measuring and checking at construction site to verify existing conditions
Review of existing structures and determination of reinforcing as needed
Ability to prepare construction documents e.g. drawings, details and specifications
Communicate with other disciplines to produce well-coordinated construction documents with basic understanding of Architectural details and MEP requirements
Coordinate team of engineers and assign tasks while maintaining budget

What we offer

Robust training
Licensure support
Internships
Mentorships
Tuition reimbursement

Fulltime

New

Architect

The Architect, with some supervision from the Manager of Architecture, directs t...

Location

United States , Grand Rapids

Salary:

Not provided

Ghafari Associates

Expiration Date

Until further notice

Requirements

Bachelor's degree in Architecture or Architectural Engineering
NCARB AXP completion required
10+ years related architecture experience
Proficiency in AutoCAD, Revit, Navisworks, Bluebeam, Microsoft Office and Microsoft Teams
Familiar with BIM360
Familiar with point cloud software (e.g. Autodesk Recap)
Good written and verbal communication

Job Responsibility

Coordinate and run moderate to large, complex projects
Establish factual parameters of design work
Formulate project work plan and mini-sheet sets
Assume primary responsibility for daily activities of architectural project team
Provide mentorship to less experienced staff
Accurately produce schematic design, design development and construction documents
Assist Project Manager in adhering to project schedule and budget
Advise Manager of Architecture on staffing requirements
Initiate and orchestrate work of entire project team
Assume responsibility for coordination of all disciplines and quality control

Fulltime

New

Electrical Engineer - Mission Critical / Data Centers

General Summary: With some supervision from the senior staff or the Director of ...

Location

United States , Chicago

Salary:

100000.00 - 120000.00 USD / Year

Ghafari Associates

Expiration Date

Until further notice

Requirements

Bachelor's degree in Electrical Engineering from an accredited university
Professional Registration
LEED accredited professional qualification preferred
5+ years related and progressively more responsible experience in electrical engineering field
Proficiency in Autodesk Revit and AutoCAD
Proficiency in short-circuit analysis, protective device coordination and arc flash hazard software (SKM, ETAP or EasyPower)
Proficiency in underground ductbank ampacity calculations using SKM, ETAP or CYMCAP
Familiarity with Bluebeam, BIM 360 and Autodesk File Management Systems
Excellent written and verbal communication
Strong attention to detail

Job Responsibility

With some supervision from the senior staff or the Director of Electrical Engineering, provide engineering design and analysis for lighting, power, low voltage, and associated control systems for Mission Critical facilities in conformance to client requirements and applicable codes
Provide engineering to develop construction documents for the installation, interconnection and control of architectural, electrical, and mechanical components
Possess / demonstrate the engineering knowledge and understanding to design and/or analyze electrical systems for the installation, interconnection, and control of architectural, electrical and mechanical components
Using applicable codes and standards, design and engineer lighting and power distribution systems, low voltage systems (fire alarm systems, telecommunications, data networks, lighting control systems, power monitoring systems, etc.), including sizing of equipment, etc.
Review and/or establish project scope, electrical budget, design approach, and applicable constraints with the Project Manager or client as appropriate
Knowledge of the NEC and other relevant NFPA standards, as they apply to the electrical design
Adhere to project quality, budget, and schedule
Prepare feasibility studies and schematic design packages of lighting, power systems, etc.
Possess / demonstrate the graphic ability to produce construction documents per company and client standards
Collaborate with project teams, including Project Manager, Electrical Engineer, and client, to define project scope, budget and design approach

What we offer

Medical
Dental
Vision
Life Insurance
Short-Term & Long-Term Disability
401(k) match
Flexible Spending Accounts
Health Savings Accounts
Teladoc
Employee Assistance Program

Fulltime

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Helpline Counselor

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Executive II, Content Marketing

Civil Supervisor – Pavement & Rehabilitation

Structural Engineer

Architect

Electrical Engineer - Mission Critical / Data Centers

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