Helpline Counselor Job at Robert Half (North Miami)

New

Helpline Counselor

We are looking for a compassionate Helpline Counselor to support individuals fac...

Location

United States , North Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Fluency in both Creole and English or Spanish and English is required for this position
Bachelor's degree in Psychology, Behavioral Health, or a related medical field is required
1–2 years of experience in behavioral health, mental health, crisis support, helpline counseling, case management, or patient support services
Strong verbal communication and interpersonal skills, with the ability to build trust quickly over the phone
Ability to remain composed, compassionate, and detail-oriented in high-pressure or emotionally intense situations
Willingness to complete training in suicide prevention and crisis intervention techniques

Job Responsibility

Respond to incoming calls from individuals seeking support and provide calm, respectful assistance during emotionally sensitive situations
Record caller details, case notes, and service-related information with a high level of accuracy and confidentiality
Help assess immediate needs and direct individuals to relevant behavioral health, crisis support, or community-based resources
Maintain a detail-oriented and empathetic approach when handling distressed, urgent, or complex customer interactions
Support follow-up activities and coordination efforts related to patient assistance, case support, or service continuity
Participate in training related to crisis response, suicide prevention, and best practices for assisting vulnerable populations
Use call handling and data entry systems effectively to manage interactions and maintain organized documentation

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

Helpline Counselor

We are seeking a compassionate and dependable Helpline Counselor to provide supp...

Location

United States , Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1+ year of experience in counseling, social services, or a related support role
Strong active listening, communication, and interpersonal skills
Ability to remain calm and empathetic in high-pressure situations
Availability to work multiple shifts, including days, evenings, nights, weekends, or holidays
Proficiency with basic computer systems and documentation tools
High level of professionalism, discretion, and confidentiality

Job Responsibility

Answer incoming helpline calls and provide emotional support and resources
Assess caller needs and respond using active listening and crisis intervention techniques
Document calls accurately and maintain confidential records
Follow established protocols and escalation procedures
Collaborate with internal teams and supervisors as needed
Maintain professionalism and composure in high-stress situations

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan
free online training

New

Data Governance Specialist

We are looking to hire an experienced Taxonomist to join the Global New Vertical...

Location

United Kingdom , London

Salary:

Not provided

DELIVER

Expiration Date

Until further notice

Requirements

5+ years of experience in developing complex taxonomies, ontologies, or structured classification systems in real-world applications
Experience with taxonomy or ontology management tools (Graphite, PoolParty, Graphologi, etc.) and have designed taxonomies to support navigation, search, discovery, and analytics at scale
Completed a Masters Degree in either Library and Information Science, Linguistics, Philosophy, or a related field

Job Responsibility

Build and maintain the metadata schema, attribute systems, and entity relationships within a global ontology platform
Design and maintain taxonomies across consumer domains including grocery, alcoholic beverages, apparel and more, ensuring alignment with attribute models
Develop and apply best practices for taxonomy and ontology modeling, including hierarchy design, attribute standardization, and relationship definition
Identify and address gaps in catalog quality, completeness, and discoverability across international markets
Partner cross-functionally with Product, Operations, Analytics, and regional teams to design and operationalize taxonomy and ontology solutions globally
Evolve and scale taxonomy and ontology systems for New Verticals, aligning and unifying structures across DoorDash, Wolt and Deliveroo markets
Contribute to strategic initiatives that strengthen merchant catalogs and improve the customer shopping experience across international markets

What we offer

Competitive and comprehensive compensation and benefits package
Up to 5% matched pension contributions
Free Deliveroo Plus: free delivery and access to special offers
Team lunches from the best local restaurants
25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
One day of paid leave per year to volunteer with a registered charity
Funded single cover healthcare on our core plan, with the option to add family members at own cost
On-site gym (HQ), discounted external gym membership
Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass
Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments

Fulltime

New

Registered Manager

Registered Manager - Liverpool Exciting new opportunity ! If you're ready for ...

Location

United Kingdom , Liverpool

Salary:

41580.00 - 47580.00 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Someone who has the experience of managing a residential service for adults with learning disabilities and/or autism
Leading a service to full CQC compliance and understanding the inspection process
Experience and skilled in managing, leading and developing staff teams
To hold the Level 5 Diploma in Leadership & Management for Adult Care (or equivalent)
Strong organisational skills and the ability to prioritise effectively
Confident working independently and part of the on-call rota
Be a passionate and approachable individual who is committed to delivering the highest quality of care and support at all times

Job Responsibility

Leading and developing a high-performing staff team. Mentoring the staff and supporting them through supervisions and appraisals
Embedding a culture of quality, safety, and continuous improvement
Delivering person-centred care and support in line with assessed needs
Promoting autonomy, choice, and independence for the individuals being supported
Ensuring full compliance with CQC standards and safeguarding regulations
Promoting the service to commissioners, referrers, and stakeholders
Managing rotas, supervisions, inductions, and team development being available for any on call duties where required
Upholding and implementing policies and procedures across the service
Follow all Health & Safety regulations and procedures
Ensure all data is handled in line with the Data Protection Act

What we offer

Competitive salary package including a performance related bonus scheme of up to £500 per month
Private medical insurance
Company pension scheme
Electric car scheme access
Death in service benefit
Employee Assistance Programme (EAP)
Blue Light Card eligibility
Rewards and recognition and working within a collaborative team environment

Fulltime

New

Chief Operating Officer

We are looking for a high-caliber Chief Operating Officer (COO) to lead the oper...

Location

Malaysia , Kuala Lumpur

Salary:

30000.00 - 40000.00 MYR / Month

Randstad

Expiration Date

June 08, 2026

Requirements

Proven leadership in the ICT/Systems Integration sector
Experience evolving business models in a mature corporate environment
Deep familiarity with the Malaysian tech industry landscape
Degree in IT/Business or MBA

Job Responsibility

Streamline workflows across Cloud, Security, and AI business units to maximize profitability
Oversee large-scale ICT deployments for GLCs and Tier-1 enterprise clients
Manage operational P&L and optimize resource allocation across a multi-vendor ecosystem

Fulltime

New

Construction Project Manager

We’re looking for a Project Manager to join our London team. In this role, you’l...

Location

United Kingdom , London

Salary:

Not provided

DELIVER

Expiration Date

Until further notice

Requirements

Significant experience managing the full lifecycle of commercial fit-out or construction projects within a high-growth industry
A track record of holding contractors and external partners accountable to strict KPIs and safety standards
Proven ability to navigate complex organisational structures and influence senior decision-makers to achieve project milestones
Strong understanding of how to operate effectively in fast-paced environments where priorities can shift rapidly

Job Responsibility

Lead the Construction Lifecycle: Take full ownership of projects from initial site feasibility and design through to fit-out, snagging, and final handover
Manage Complex Stakeholders: Act as the central point of contact for internal teams—including Legal, Operations, and Finance—ensuring alignment on project timelines and commercial goals
Drive Vendor Excellence: Source, appoint, and manage external contractors and consultants, ensuring all work meets our high standards for safety, quality, and cost-efficiency
Execute High-Stakes Prioritisation: Manage multiple workstreams simultaneously in a fast-paced environment, making rapid, data-backed decisions to keep projects on track
Deliver Financial Rigour: Maintain strict control over project budgets, identifying risks early and implementing mitigation strategies to prevent overspends or delays

What we offer

Competitive and comprehensive compensation and benefits package
Up to 5% matched pension contributions
Free Deliveroo Plus: free delivery and access to special offers
Team lunches from the best local restaurants
25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
One day of paid leave per year to volunteer with a registered charity
Funded single cover healthcare on our core plan, with the option to add family members at own cost
On-site gym (HQ), discounted external gym membership
Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass
Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments

Fulltime

New

Loss Prevention Officer

Patrol all areas of the property; assist guests with room access. Monitor Closed...

Location

United States , Bal Harbour

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None

Job Responsibility

Patrol all areas of the property
assist guests with room access
Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
Lock property entrances when required
Conduct daily physical hazard inspections
Respond to accidents, contact EMS or administer first aid/CPR as required
Assist guests/employees during emergency situations
Notify appropriate individuals in the event of accidents, attacks, or other incidents
Defuse guest/employee disturbances
Call for outside assistance if necessary

Fulltime

New

Loss Prevention Officer

Location

United States , Dallas

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Patrol all areas of the property
assist guests with room access
Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
Lock property entrances when required
Conduct daily physical hazard inspections
Respond to accidents, contact EMS or administer first aid/CPR as required
Assist guests/employees during emergency situations
Notify appropriate individuals in the event of accidents, attacks, or other incidents
Defuse guest/employee disturbances
Call for outside assistance if necessary

Job Responsibility

Patrol all areas of the property
assist guests with room access
Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
Lock property entrances when required
Conduct daily physical hazard inspections
Respond to accidents, contact EMS or administer first aid/CPR as required
Assist guests/employees during emergency situations
Notify appropriate individuals in the event of accidents, attacks, or other incidents
Defuse guest/employee disturbances
Call for outside assistance if necessary

Fulltime

Helpline Counselor

Robert Half

Location:
United States , North Miami

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 19, 2026

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Our AI answers in your language

Helpline Counselor

Robert Half

Location:United States , North Miami

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:March 19, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Location:
United States , North Miami

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Job Posted:
March 19, 2026