Helpline Counselor Job at Robert Half (North Miami)

Helpline Counselor

We are seeking compassionate and dependable Helpline Counselors to provide emoti...

Location

United States , Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Psychology or related field required
Strong active listening and communication skills
Ability to remain calm and empathetic in high-stress situations
Comfortable working flexible schedules, including overnight shifts
Basic computer skills and accurate documentation abilities

Job Responsibility

Answer inbound helpline calls and provide emotional support
Conduct crisis intervention and de-escalation as needed
Assess caller needs and provide appropriate resources or referrals
Maintain accurate and confidential documentation of calls
Follow established protocols and safety procedures
Collaborate with supervisors and clinical staff as required

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Helpline Counselor

Robert Half has an opening for a Helpline Counselor. This position requires the ...

Location

United States , North Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Fluency in both Creole and English is required
Bachelor’s degree in Psychology, Behavioral Health, or a related medical field
Minimum of 1–2 years of experience in behavioral health, mental health settings, or crisis intervention
Proven ability to manage emotionally charged situations with calmness and empathy
Strong interpersonal and communication skills
Willingness to complete training in suicide prevention and crisis intervention

Job Responsibility

Respond to incoming calls and assist individuals in crisis while maintaining a calm and supportive demeanor
Communicate effectively in both Creole and English to support a diverse population
Accurately translate and document information to ensure clear communication and proper record-keeping
Participate in training sessions focused on suicide prevention and crisis intervention techniques
Use data entry skills to maintain organized and detailed records of interactions
Collaborate with team members to develop strategies for improving caller experiences
Uphold confidentiality and ethical standards when handling sensitive information
Provide resources and referrals to callers seeking additional support or services
Monitor call center operations and identify areas for improvement to enhance service quality

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Helpline Counselor

We are seeking a compassionate and dependable Helpline Counselor to provide supp...

Location

United States , Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1+ year of experience in counseling, social services, or a related support role
Strong active listening, communication, and interpersonal skills
Ability to remain calm and empathetic in high-pressure situations
Availability to work multiple shifts, including days, evenings, nights, weekends, or holidays
Proficiency with basic computer systems and documentation tools
High level of professionalism, discretion, and confidentiality

Job Responsibility

Answer incoming helpline calls and provide emotional support and resources
Assess caller needs and respond using active listening and crisis intervention techniques
Document calls accurately and maintain confidential records
Follow established protocols and escalation procedures
Collaborate with internal teams and supervisors as needed
Maintain professionalism and composure in high-stress situations

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan
free online training

New

Strategic Business Planner

HF Sinclair is seeking a Strategic Business Planner in Dallas, TX. In this role,...

Location

United States , Dallas

Salary:

Not provided

HF Sinclair

Expiration Date

Until further notice

Requirements

A minimum of 5 years of experience in refining is required
Full understanding of refinery asset configuration and experience leading a successful project is required
A minimum of a Bachelors Degree in Engineering or related field is required
Ability to determine and develop multiple approaches to increasing plan profitability and quantitatively evaluating each approach
Ability to apply risk/reward factors
Ability to stay abreast of new technology developments and processes
Proficient with Microsoft products and experience with engineering software is required
LP, simulation, or modeling software demonstrated experience required
Excellent oral and written communication skills with ability to communicate effectively with others
Familiarity with standards and practices of the specific discipline

Job Responsibility

Understand competitive advantages and disadvantages of Company assets
use this knowledge to identify competitive gaps and opportunities and help set strategic direction
Originate, screen, develop and/or lead value creation opportunities consistent with strategic direction by performing economic and business analysis consistent with overall business strategies
Coordinate between point of view and asset strategy to set priorities, actively participate in commercial strategic studies and drive overall timeline for strategic conclusions
Develop and support market and commercial strategies to improve netbacks and overall competitive position in coordination with the commercial teams
Help develop dashboards with high quality data leading to analysis of competitive metrics for company assets
Leverage knowledge and experience to provide recommendations on projects and initiatives
Integrate and work with the refinery and commercial teams to assist in determining the projects and initiatives that economically improve the competitive position of our businesses
Lead cross functional teams to drive large commercial initiatives and drive to actionable plans
Build financial models and perform economic analysis with clear understanding of key drivers and sensitivities for capital projects and being able to clearly articulate those to management

What we offer

Medical Insurance
Vision Insurance
Dental Insurance
Paid Time-Off
401(k) Retirement Plan with match
Educational Reimbursement
Parental Bonding Time
Employee Discounts

Fulltime

New

Assistant Restaurant Manager

As an Assistant Restaurant Manager (ARM), you’ll be the right-hand person to the...

Location

Australia , Kellyville

Salary:

Not provided

Ampol Retail Store

Expiration Date

Until further notice

Requirements

Proven experience and performance in a supervisory position
Excellent communication, leadership, and interpersonal skills, with a focus on Team Member and Customer Experience
Ability to work in a fast-paced environment and manage multiple priorities simultaneously
Passion for delivering exceptional experiences and driving business success
Ability to train and develop a dynamic team
Strong problem-solving skills to think on your feet and resolve issues quickly to keep the Restaurant running smoothly
Confidence in decision-making to take charge during shifts and making the right calls to optimise performance
A sound understanding of budgets, inventory, and labour costs to drive efficiency and profitability, with a willingness to learn the detail of KFC Operations
Commitment to workplace safety by ensuring Workplace Health and Safety standards are always upheld

Job Responsibility

Take charge of shifts, leading a dynamic team and making sure the Restaurant operates safely and efficiently
Focus on training and development, ensuring Team Members have the skills and confidence to succeed
Recruiting the right people, assigning responsibilities, and maintaining high performance standards
Step in with coaching and support to help the team improve
Achieving key performance indicators (KPIs) related to Sales, Profitability, Team Member Experience and Customer Satisfaction
Managing financial aspects such as Budgets, Inventory, and Labour Costs
Ensure compliance with Regulations, address Customer Feedback, and implement Marketing Initiatives to drive Business Success
Creating an environment where both Team Members and Customers have an exceptional experience while helping the Restaurant grow

What we offer

Competitive pay rates
On the job training and development
Career progression
Flexibility to suit your lifestyle

Fulltime

New

Assistant Restaurant Manager

As an Assistant Restaurant Manager (ARM), you’ll be the right-hand person to the...

Location

Miranda

Salary:

Not provided

Ampol Retail Store

Expiration Date

Until further notice

Requirements

Proven experience and performance in a supervisory position
Excellent communication, leadership, and interpersonal skills, with a focus on Team Member and Customer Experience
Ability to work in a fast-paced environment and manage multiple priorities simultaneously
Passion for delivering exceptional experiences and driving business success
Ability to train and develop a dynamic team
Strong problem-solving skills to think on your feet and resolve issues quickly to keep the Restaurant running smoothly
Confidence in decision-making to take charge during shifts and making the right calls to optimise performance
A sound understanding of budgets, inventory, and labour costs to drive efficiency and profitability, with a willingness to learn the detail of KFC Operations
Commitment to workplace safety by ensuring Workplace Health and Safety standards are always upheld

Job Responsibility

Take charge of shifts, leading a dynamic team and making sure the Restaurant operates safely and efficiently
Focus on training and development, ensuring Team Members have the skills and confidence to succeed
Recruiting the right people, assigning responsibilities, and maintaining high performance standards
Step in with coaching and support to help the team improve if things aren't meeting expectations
Achieving key performance indicators (KPIs) related to Sales, Profitability, Team Member Experience and Customer Satisfaction
Managing financial aspects such as Budgets, Inventory, and Labour Costs
Ensure compliance with Regulations, address Customer Feedback, and implement Marketing Initiatives to drive Business Success
Creating an environment where both Team Members and Customers have an exceptional experience while helping the Restaurant grow

What we offer

Competitive pay rates
On the job training and development
Career progression
Flexibility to suit your lifestyle

New

Shipping & Receiving Associate

Reporting to the Operations Supervisor and based out of Industrial Oils Unlimite...

Location

United States , Tulsa

Salary:

Not provided

HF Sinclair

Expiration Date

Until further notice

Requirements

Minimum of one year of experience in a safety-sensitive manufacturing or production environment
High school diploma or G.E.D. equivalent required
Forklift experience required
Basic computer skills
Basic math skills
RF Scanner experience required
Verbal and written skills necessary to read and follow instructions
Meet dress code of a neat, clean, and professional appearance
Punctual and diligent in adhering to work schedules

Job Responsibility

Proactively locates and moves stock of products for storage or shipment a day prior to scheduled shipment
Scans product to reserve/stage to a Sales Order using handheld RF Scanner
Loads customer packages into trailers using forklift safely and efficiently
Ensures the company's standard of packaging requirements are met prior to loading
Takes pictures of loaded truck prior to closing doors and uploading them to computer
Checks out driver and completes shipping process in the system
Unloads incoming raw packaged materials using a forklift safely and efficiently
Completes sign out process with driver and receiving process in the system
Material handling throughout the production process as needed
Multi-tasks in a high traffic area safely

What we offer

Medical Insurance
Vision Insurance
Dental Insurance
Paid Time-Off
401(k) Retirement Plan with match
Educational Reimbursement
Parental Bonding Time
Employee Discounts

Fulltime

New

Helpdesk Part-Time Associate

The Help Desk Representative role at NTT DATA Services involves providing Level ...

Location

Mexico , Guadalajara

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Availability to work 22.5 hours per week
Interest in working morning shift
Advanced English
Looking to work in IT Environment
6 months of experience in Customer Service

Job Responsibility

General L1 support for hardware and MS Office packages
Advance technical support for in-house applications and developments
Answer technical support calls providing and escalating to other support groups
Provide support based on email generated requests or reports
Document troubleshooting steps and detailed description of the customer incidents and requests
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures

What we offer

Competitive salary
Grocery Tickets - 12% of base salary
30 days of Christmas bonus
10 days of vacations
50% Vacation bonus
Savings Funds
5 personal days per year
Medical insurance
Life insurance
Dental Insurance

Parttime

Helpline Counselor

Robert Half

Location:
United States , North Miami

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 19, 2026

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Location:United States , North Miami

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Contract Type:Not provided

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Job Responsibility:

Requirements:

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Job Posted:March 19, 2026

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