Helpline Counselor Job at Robert Half (Miami)

Helpline Counselor

We are seeking compassionate and dependable Helpline Counselors to provide emoti...

Location

United States , Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Psychology or related field required
Strong active listening and communication skills
Ability to remain calm and empathetic in high-stress situations
Comfortable working flexible schedules, including overnight shifts
Basic computer skills and accurate documentation abilities

Job Responsibility

Answer inbound helpline calls and provide emotional support
Conduct crisis intervention and de-escalation as needed
Assess caller needs and provide appropriate resources or referrals
Maintain accurate and confidential documentation of calls
Follow established protocols and safety procedures
Collaborate with supervisors and clinical staff as required

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Helpline Counselor

Robert Half has an opening for a Helpline Counselor. This position requires the ...

Location

United States , North Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Fluency in both Creole and English is required
Bachelor’s degree in Psychology, Behavioral Health, or a related medical field
Minimum of 1–2 years of experience in behavioral health, mental health settings, or crisis intervention
Proven ability to manage emotionally charged situations with calmness and empathy
Strong interpersonal and communication skills
Willingness to complete training in suicide prevention and crisis intervention

Job Responsibility

Respond to incoming calls and assist individuals in crisis while maintaining a calm and supportive demeanor
Communicate effectively in both Creole and English to support a diverse population
Accurately translate and document information to ensure clear communication and proper record-keeping
Participate in training sessions focused on suicide prevention and crisis intervention techniques
Use data entry skills to maintain organized and detailed records of interactions
Collaborate with team members to develop strategies for improving caller experiences
Uphold confidentiality and ethical standards when handling sensitive information
Provide resources and referrals to callers seeking additional support or services
Monitor call center operations and identify areas for improvement to enhance service quality

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Helpline Counselor Overnight

We are seeking a compassionate and dependable Helpline Counselor to provide supp...

Location

United States , Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ year of experience in counseling, social services, or a related support role
Strong active listening, communication, and interpersonal skills
Ability to remain calm and empathetic in high-pressure situations
Availability to work overnight shifts, including weekends and holidays as needed
Proficiency with basic computer systems and documentation tools
High level of professionalism, discretion, and confidentiality

Job Responsibility

Answer incoming helpline calls and provide emotional support and resources
Assess caller needs and respond using active listening and crisis intervention techniques
Document calls accurately and maintain confidential records
Follow established protocols and escalation procedures
Collaborate with on-call supervisors and internal teams as needed
Maintain professionalism and composure in high-stress situations

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

New

Customer Relations Co-Worker

As a Customer Relations Co-Worker, you will play a key role in ensuring that eve...

Location

India , Hyderabad

Salary:

Not provided

Randstad

Expiration Date

April 20, 2026

Requirements

3 years experience

Job Responsibility

Providing exceptional customer service: Be helpful, friendly, and solution-oriented when interacting with customers
Handling complaints and inquiries: Listen actively to customers, resolve their concerns efficiently, and escalate issues when necessary
Optimizing the shopping experience: Ensure your workspace is well-equipped, organized, and efficient at all times
Processing payments: Handle transactions accurately and efficiently while ensuring a positive checkout experience
Assisting with product assembly & exchanges: Help customers with assembly concerns and exchange components when needed
Supporting store goals: Understand and contribute to the store’s commercial action plan to maximize sales and profitability
Ensuring store safety & compliance: Maintain a safe and secure shopping environment for customers and colleagues

New

Sales Co-worker

A Sales Co-worker is primarily responsible for driving revenue while ensuring a ...

Location

India , Navimumbai

Salary:

Not provided

Randstad

Expiration Date

April 14, 2026

Requirements

Graduate (any stream)
BBA or MBA in Marketing is often preferred for 4 LPA roles
Excellent verbal communication (English, Hindi, and Marathi)
Persuasion skills
Customer-first attitude
Familiarity with MS Excel and basic CRM software
0–3 years experience
For 4 LPA, at least 1 year of proven sales experience

Job Responsibility

Customer Engagement: Proactively approaching customers, identifying their needs, and providing expert product recommendations
Sales Targets: Consistently meeting or exceeding monthly and quarterly KPIs through upselling and cross-selling
Lead Management: Maintaining and updating CRM tools to track leads, follow-ups, and conversions
Stock & Merchandising: Ensuring the sales floor is well-stocked, correctly priced, and visually appealing to customers
Transaction Handling: Processing payments, managing invoices, and coordinating with the logistics/delivery team for order fulfillment

Fulltime

New

Operations Specialist III

As an Operations Specialist III, you will be the backbone of daily business unit...

Location

Canada , Toronto

Salary:

Not provided

Randstad

Expiration Date

April 27, 2026

Requirements

Elite Communication: Exceptional verbal and written communication skills
Analytical Mindset: Proven experience in Business Analytics and the ability to interpret complex data sets
Client Centricity: A strong focus on Customer and Client satisfaction
Technical Proficiency: Ability to navigate routine analytics tools and reporting software

Job Responsibility

Problem Resolution: Analyzing and researching issues within the business unit to provide swift, accurate resolutions
Implementation Support: Assisting with the rollout of new products, services, and operational solutions
Data Intelligence: Inspecting data to identify emerging trends and interpreting results to validate operational processes
Reporting: Creating routine analytics and detailed reports, including exception processing
Process Improvement: Supporting the design and documentation of new services while providing guidance on technical and procedural changes

What we offer

Best of Both Worlds: Start with comprehensive, 100% on-site training to get you up to speed, then transition to a Hybrid Work Model (3 days on-site, 2 days remote)
Prime Location: Work in the heart of Toronto surrounded by the energy of the financial district
Professional Growth: Gain exposure to complex financial products and high-level operational workflows
Networking: Build lasting relationships with industry partners and teammates in a collaborative setting

Fulltime

New

Finance analyst

We are seeking a detail-oriented Finance Analyst to join our team for a high-pri...

Location

Canada , Toronto

Salary:

Not provided

Randstad

Expiration Date

April 27, 2026

Requirements

1–2 years of experience in an accounting or finance-focused role
A Bachelor’s degree in Accounting, Finance, or a related field is preferred
Proficiency in JD Edwards (JDE) is a significant asset
Intermediate skills in Microsoft Excel (data entry, basic formulas)
Professional experience with Microsoft Outlook and general computer functions
Excellent written and verbal communication skills for managing vendor and client relations

Job Responsibility

Accounts Payable Management: Review and accurately code invoices
prepare and submit upload files for final approval
Software Oversight: Utilize JD Edwards (JDE) to check invoice statuses and track real-time financial data
Inquiry Management: Act as the primary point of contact for the generic mailbox, responding promptly to client and vendor inquiries regarding payments and billing
Reporting Support: Apply basic cash and accrual accounting fundamentals to help prepare and deliver complete financial reports
Administrative Excellence: Handle ad-hoc administrative tasks and monitor email communications to ensure no vendor or client request goes unanswered

What we offer

Fully Remote: Work from anywhere in Canada with a standard 9-5, Monday–Friday schedule
Career Growth: This assignment offers a 'foot in the door' with a global leader in real estate services, with a possibility for both extension and conversion to a permanent Full-Time Employee (FTE) status
Professional Exposure: Gain experience working on complex property portfolios and high-volume financial workflows
Streamlined Hiring: A quick interview process (1-2 virtual rounds)

Fulltime

New

Ap/ar specialist

We are seeking a highly detail-oriented and organized Accounts Payable & Account...

Location

Canada , Brampton

Salary:

27.00 - 30.00 CAD / Hour

Randstad

Expiration Date

April 26, 2026

Requirements

High school diploma or equivalent
Proven experience in Accounts Payable and Accounts Receivable roles
Strong attention to detail and excellent organizational skills
Strong written and verbal communication skills
Computer aptitude and MS Office skills
Intermediate proficiency in Excel, Word, and Outlook
Ability to handle multiple priorities in a fast-paced environment

Job Responsibility

Accounts Payable (AP) - 50%: Update and maintain accurate and up-to-date records of expenditures
Print weekly cheques for non-EFT/ACH vendors and ensure timely distribution
Respond to vendor invoices and promptly resolve any discrepancies
Ensure all payments adhere to company policy and are sent out on time
Resolve payment discrepancies and disputes with vendors
Set up payments to vendors in on-line banking as directed by the Supervisor
Accounts Receivable (AR) - 50%: Prepare weekly customer statement reports, primarily using Excel, for larger customers
Ensure timely distribution of customer statements, by email for smaller customers, at least once per month
Prepare and mail invoices to customers in a timely manner
Accurately post payments to customer accounts

What we offer

Unlimited Free Access to Udemy
Collaborative team environment
Easily accessible by public transit

Fulltime

Helpline Counselor

Robert Half

Location:
United States , Miami

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 15, 2026

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