Helpline Adviser Job at Migrant Help (Dover)

Helpline Adviser

Helpline Adviser role providing advice, guidance, and support via telephone help...

Location

United Kingdom , Dover

Salary:

25710.00 - 28670.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience providing exemplary customer service skills/background
Demonstrable experience of working in a call centre/customer service/pressured environment and meeting deadlines
The capability to multitask using multiple systems at once whilst communicating verbally
High attention to detail and working systematically particularly in accurate record keeping and timely records
High level of motivation, resilience, and emotional intelligence
Right to work in the UK
Full employment history for the previous 3 years
DBS check clearance

Job Responsibility

Efficiently and empathetically handle inbound calls from clients
Work closely with colleagues and other departments within the organisation
Support clients following complex safeguarding disclosures
Provide an exemplary professional service through active listening, verbal, and written communication
Work collaboratively as part of a team to achieve organisational targets and KPI's
Attend regular coaching/mentoring sessions, 1-2-1's, team meetings, training, and appraisals
Keep full, concise, and up-to-date records and complete case follow up

What we offer

25 days Annual leave + 8 Bank holidays
Free parking
8% Employer pension contribution
Flexibility and work life balance
Enhanced family friendly provisions
Additional holiday entitlements
Perkbox benefits
Non-contributory pension scheme

Fulltime

New

Helpline Adviser

Our helpline advisors act as the first point of contact for our service users an...

Location

United Kingdom , Birkenhead

Salary:

23200.00 - 25000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proficient in MS Office and database/software programmes
Ability to attain relevant information and relay concise messages accurately
Good interpersonal skills and the ability to encourage positive working relationships
Excellent listening skills
Ability to remain calm, confident and professional
Legal right to work in the United Kingdom

Job Responsibility

Act as the first point of contact for service users
Speak with service users directly in relation to a range of services
Provide assistance with service referrals
Give advice on a range of issues
Provide information or signposting to other services
Process electronic referrals
Ensure all information is accurately and precisely recorded and is in accordance with service criteria

Fulltime

New

Helpline Adviser

Part of the Eligibility Advice and Guidance Line (EAGL) team, the Helpline Advis...

Location

United Kingdom , Dover

Salary:

25710.00 - 28670.00 GBP / Year

360 Resourcing Solutions

Expiration Date

January 12, 2026

Requirements

Proven experience providing exemplary customer service skills/background
Demonstrable experience of working in a pressured environment and meeting deadlines, targets and KPI’s
The capability to multitask using multiple systems at once whilst communicating verbally, with the ability to adapt to new systems
High attention to detail and working systematically particularly in accurate record keeping and timely records
High level of motivation, resilience, and emotional intelligence
Be able to provide documents to show their right to work in the UK
Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment

Job Responsibility

Efficiently and empathetically handle inbound calls from our clients, working as part of the helpline team in an ever changing, fast-paced setting, dealing with varied queries about asylum support, compliance with all applicable and regulatory requirements, policies, and procedures to provide the correct advice and guidance ensuring resolution at first point of contact
Work closely with colleagues and other departments within Migrant Help to ensure applications for support are dealt with accurately and swiftly
Support clients following complex safeguarding disclosures, raising any concerns with the relevant departments and authorities adhering to set procedures
Provide an exemplary professional service through active listening, verbal, and written communication to both external and internal clients
Work collaboratively as part of a team to achieve organisational targets and KPI’s
Attend regular coaching/mentoring sessions, 1-2-1’s, team meetings, training, and appraisals
Keep full, concise, and up-to-date records and complete case follow up within the requisite time scales and undertake any necessary administrative tasks in relation to the work

What we offer

Our working week is 35 hours per week offering flexibility and work life balance
Enhanced family friendly provisions
Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata)
Option to buy or sell up to 5 days of annual leave
Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions
Wellbeing support
Migrant Help offers employees a non-contributory pension scheme Migrant Help pays 8% worth of employee salary into the pension scheme

Fulltime

!

New

Associate General Counsel of Compliance

Hunter Douglas is the world’s leading manufacturer of window coverings and a maj...

Location

United States , New York City

Salary:

168000.00 - 228000.00 USD / Year

Hunter Douglas

Expiration Date

Until further notice

Requirements

6+ years of in-house and/or outside counsel experience in a compliance role within a global organization
JD or equivalent degree and bar affiliation
Strong leadership skills with the ability to mentor team members and model best practices
Excellent communication and interpersonal skills, with the ability to engage effectively with both technical and non-technical stakeholders at all levels of the organization
Proven experience with investigations of sensitive claims
Strong business acumen with the ambition to contribute broadly across the business

Job Responsibility

Global Compliance Advice: Provide expert counsel to business stakeholders on a variety of global compliance issues, including data privacy and security, anti-corruption, sanctions, whistleblowing, and general third-party risk management
Internal Investigations and Reporting: Lead internal investigations into potential compliance issues, respond to complex regulatory or governmental inquiries, manage helpline reports and caseload, ensure effective implementation of remediation plans, and report progress to HD leadership
Compliance Training and Communication: Lead the global compliance training strategy and develop related materials, including communications, ensuring that the HD’s staff understand all relevant legal and ethical obligations. Educate senior leaders, including those in gatekeeping roles, on key regulatory risks
Policy Development and Integration: Develop, periodically update, and manage HD’s Code of Business Conduct and related policies in line with leading guidance on corporate compliance programs. Design and advise on processes, procedures, and controls needed for operational integration and effectiveness
Data Protection: Manage HD’s Global Data Protection Framework and partner with Information Security to investigate and remediate data incidents, file breach notifications, and engage with regulators as needed
Third Party Risk Management: Develop and advise on processes to manage potential risk posed by third parties in all areas of the business, including M&A, particularly with regard to anti-corruption, sanctions, modern slavery, and other trade restrictions
All other duties as assigned

What we offer

Bonus target range: 40-55%
Opportunity to participate in the company's Bonus Swap program, including potential matching restricted stock units (RSUs)
Generous benefits package including medical, dental, vision, life, disability
A company culture that prioritizes internal development and professional growth
Time off with pay
401(k) plan with a degree of employer matching
Paid parental leave
Wellness programs and product discounts

Fulltime

New

Gsa - housekeeping

Respond promptly to requests from guests and other departments. Fill cart with s...

Location

India , Mumbai

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Respond promptly to requests from guests and other departments
Fill cart with supplies and transport cart to assigned area
Enter guest rooms following procedures for gaining access and ensuring vacancy before entering
Replace guest amenities and supplies in rooms
Replace dirty linens and terry with clean items
Make beds and fold terry
Clean bathrooms
Remove trash, dirty linen, and room service items
Check that all appliances are present in the room and in working order
Straighten desk items, furniture, and appliances

Fulltime

New

Emergency Float Pool Nurse

As a Registered Nurse (RN) on our Float/Flex Team, you will be a pivotal healthc...

Location

United States , Phoenix

Salary:

35.00 - 58.90 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

Associate Of Nursing and Two years of general RN care experience, upon hire
Registered Nurse: AZ, upon hire
Advanced Cardiac Life Support, upon hire
Basic Life Support - CPR, upon hire
PALS upon hire

Job Responsibility

Performs assessment/data collection in an on-going systematic manner, focusing on physiologic, psychosocial, cultural, spiritual and cognitive status
also nutrition, pain, patient/family education, family involvement and patient advocacy
Formulates a goal-directed plan of care that is prioritized and based on determined nursing diagnosis and patient outcomes. Implements care in a thorough, skillful and consistent manner
Establishes priorities for patient care based on essential patient needs and available unit resources of time, personnel, equipment, and supplies. Evaluates effectiveness of care given by health care team members
Effectively communicate with patients, staff and providers. Identifies patient/family learning needs and implements appropriate measures, including teach-back
Documents patient care and unit activities in a timely, accurate, and concise manner. Demonstrates knowledge of and applies safety principles as identified within the institution

What we offer

health/dental/vision
FSA
matching retirement plans
paid time off
tuition assistance
adoption assistance

Parttime

New

Director- Accounting

We are looking for a highly motivated and organised individual to be a key membe...

Location

India , Bangalore

Salary:

Not provided

New Relic

Expiration Date

Until further notice

Requirements

10+ years of combined accounting management and related experience across public companies and the Big 4 audit and accounting advisory practices
Thorough understanding of accounting close and financial reporting processes
Great communicator and organisational skills
Leader who is adept to manage and motivate team members
Ability to think critically, multitask, prioritise, and organise efficiently with minimal oversight
Challenging and continuous improvement mindset
Ability to work in a fast-paced environment and manage competing priorities
Prior experience working with US based corporations
Relevant work experience with a professional IT services company or SaaS software provider
Strong US GAAP foundation

Job Responsibility

Manage end to end monthly accounting close and consolidation process
Perform reviews of accounting journal entries, workbooks, reconciliations, and fluctuations
Operationalise accounting policies, continue to improve operational accounting process and system changes
Facilitate cross-functional communication and alignment
Identify and drive process improvements and automation projects to accelerate close timeline
Coordinate with Technical Accounting on appropriate accounting for transactions
Manage external audit requests
Assist with other projects and responsibilities as required

What we offer

Fostering a diverse, welcoming and inclusive environment
Flexible workforce model (office-based, remote, or hybrid)

New

Electrical Engineer

Shrewsberry and Associates is seeking an Electrical Engineer for vertical infras...

Location

United States , Denver

Salary:

93000.00 - 103000.00 USD / Year

Shrewsberry & Associates

Expiration Date

Until further notice

Requirements

Bachelor’s degree or higher in electrical engineering or architectural engineering with an electrical emphasis from an accredited college or university
At least four years of relevant experience
PE license in any state with the ability to obtain in other states
Experience with electrical design of buildings including low- and medium-voltage power distribution, lighting and controls, fire alarm and mass notification systems
Experience with 3D building modeling (Revit preferred)
experience with lighting design software (AGI32 preferred), power design software (SKM Power Tools and/or EasyPower preferred)
Proficient with Microsoft Office Suite programs
Ability to prepare construction documents
Experience coordinating engineering documentation
Knowledge of codes, statutes, and laws related to building design and construction

Job Responsibility

Designing low- and medium-voltage power systems
Designing lighting and associated control systems
Designing fire alarm and mass notification systems
Preparing plans and specifications for bidding and construction
Performing periodic construction site visits
Mentoring less experienced staff
Assisting with business development activities
Some travel is required

What we offer

equity
medical
dental
vision
life insurance
401k
PTO

Fulltime

Helpline Adviser

Migrant Help

Location:
United Kingdom , Dover

Category:
Call Center

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 01, 2026

Expiration:
January 12, 2026

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Job Description:

Job Responsibility:

Requirements:

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Expiration:January 12, 2026

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