Helpdesk Technician, Inetum

Inetum

Location:
Portugal, Braga

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Responsibility:

Ensure Service Desk operations using various logging tools to handle, track, resolve, or escalate incidents, requests, and changes
Provide local and remote IT support to end users
Monitor and follow up on registered tickets to ensure end-to-end SLA compliance

Requirements:

1 to 2 years of proven experience in troubleshooting and resolving IT issues
Advanced user-level experience with Linux and/or Windows operating systems
Familiarity with remote access tools
Experience in supporting local networks
Proficiency in Office 365
Experience using ServiceNow
Availability for on-site work in Braga

Additional Information:

Job Posted:
July 07, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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