Helpdesk Tech II Job at MyTennisLessons (San Francisco)

Helpdesk Tech II

Helpdesk Technicians support SpotOn Employees and Contractors both global and lo...

Location

United States , San Francisco

Salary:

33.00 - 42.00 USD / Hour

MyTennisLessons

Expiration Date

Until further notice

Requirements

Intermediate Knowledge of Okta User/Group Management
Intermediate Knowledge of Google Workspace User/Group Management/Administration
Intermediate Knowledge of Macintosh and Windows Configuration and Administration
Moderate Skill in Troubleshooting Desktop Hardware
Basic Skill in Upgrading and basic repair of PC hardware
Moderate Knowledge with Networking Technologies
Moderate Knowledge in VoIP Softphone and Telephony Services
Good US English verbal and written communication skills (multi-lingual preferred)
3 year in similar Helpdesk role
2 years with Google Apps for Business or similar service

Job Responsibility

Keep regular office hours in assigned SpotOn office
Handling tickets for tasks such as
User administration (onboarding, offboarding, changes, resets, unlocks, etc)
Desktop support (hardware, software, and services)
Licensing (provisioning and deprovisioning)
Hardware requests
Asset tracking (assignment, return, retirement)
Auditing (User and Accounts)
Regular maintenance and patching
Basic hardware setup and repair

What we offer

Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation, 10 company holidays, sick time, and volunteer time off
Employee Resource Groups to build community and inclusion at work
Monthly cell phone and internet stipend
Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development

Fulltime

IT Helpdesk II

As an IT Help Desk II, you provide support to end users for computer, applicatio...

Location

United States , Lehi

Salary:

Not provided

Autonomous Solutions

Expiration Date

Until further notice

Requirements

Classes, Associates degree, or technical certification in IT or related field
4-6 years of general work experience
Good understanding of computer systems, mobile devices, and other tech products
Solid understanding of how to research troubleshooting technical issues
Ability to diagnose and resolve basic technical issues
Good communication skills, written and verbal
Customer-oriented and cool-tempered

Job Responsibility

Serve as the first point of contact for employees seeking technical assistance by phone, email, or other IT helpdesk requests
Perform remote troubleshooting through diagnostic techniques
Researches and resolves routine technical problems
Walk employees through the problem-solving process
Handles moderately complex issues and problems and refers more complex issues to higher-level staff
Follow up and update employees on the status of solutions

What we offer

Full Benefits - 90% Medical, 401K, Generous PTO

Fulltime

New

Customer Success Director

The Customer Success Director at NTT DATA is a pivotal leadership role responsib...

Location

United States of America

Salary:

160000.00 - 296000.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

Ability to develop and maintain solid stakeholder relationships
Excellent communication skills (verbal and written) coupled with good questioning skills
Significant leadership skills and ability to drive standards of performance
Significant understanding of financial statements and metrics
Significant ability to interpret complex data/reports, derive business insights and define relevant operating responses
Significant understanding of organization's high-level operating model
Significant understanding of the organization's services business and commercial service offerings available
Significant knowledge and understanding of IT service environment, service operations and ITIL practices
Demonstrates a significant understanding of and the ability to position “partnership” offerings
Significant understanding of company approach to Client Success Management

Job Responsibility

Accountable for the achievement of services revenue and gross profit targets for the region through in-contract growth and on-time renewals
Leads a cross functional team of professionals
Provides mentoring, coaching and manages the performance and professional development of their cross functional team
Continuously upskills and improves the capability of the Client Success Management professionals
Accountable for development of client contract strategies
Works closely with Client Success Management professionals and other client-facing stakeholders
Remains constantly informed of major service delivery or relationship issues affecting key clients
Develops and maintains relationships with key strategic clients
Contributes to the development of Group Client Success Management strategy
Ensures alignment to the Client Success Management operating model and strategy

What we offer

Medical, dental, and vision insurance
Flexible spending or health savings account
Life, and AD&D insurance
Short-and long-term disability coverage
Paid time off
Employee assistance
Participation in a 401k program with company match
Additional voluntary or legally required benefits

Fulltime

New

Accounts Payable Specialist

We are looking for a part-time detail-oriented Accounts Payable Specialist to jo...

Location

United States , Goleta

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in accounts payable, including invoice coding and processing
Familiarity with ACH transactions, check runs, and travel reimbursement processes
Hands-on experience with Concur or similar expense reporting tools
Knowledge of international accounting standards and practices
Strong attention to detail and ability to maintain accurate financial records
Proficiency in handling expense reports and ensuring compliance with policies
Excellent organizational and communication skills
Ability to work effectively in a fast-paced and collaborative environment

Job Responsibility

Process invoices, ensuring accurate coding and timely entry into the accounts payable system
Handle payment transactions, including ACH transfers, check runs, and travel reimbursements
Review and reconcile expense reports using tools such as Concur, adhering to company guidelines
Manage international accounting processes and address any discrepancies
Assist in preparing and maintaining accurate financial records related to accounts payable
Collaborate with other departments to resolve invoice discrepancies and ensure smooth workflows
Ensure compliance with internal policies and external regulations during financial processes
Support month-end closing activities by providing accurate accounts payable data
Track and monitor outstanding invoices to avoid delays in payment processing
Contribute to process improvements within the accounts payable function

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Parttime

New

Brand Design Manager - Growth

We are Plaid’s Brand Design team — a group of brand designers, motion designers,...

Location

United States , Seattle

Salary:

175200.00 - 273600.00 USD / Year

Plaid

Expiration Date

Until further notice

Requirements

7–10+ years of professional design experience
2–3+ years leading or managing brand designers and production designers
A portfolio demonstrating strong craft across multi-channel marketing work
Experience with performance marketing creative (paid social, display ads, email)
Ability to coach designers while directly contributing to the work
Experience building systems, templates, and scalable processes
Strong communication and cross-functional partnership skills

Job Responsibility

Creating high-craft, high-impact creative that hits pipeline and performance goals
Balancing velocity with quality in a fast-moving environment
Leading a team, both as a manager and as a direct contributor
Establishing systems and rituals that scale with increasing demand
Partnering closely with marketing stakeholders to ship work weekly
Managing agencies and building an external creative bench
Joining an incredible team filled with talented, passionate and humble designers and contributing to our design culture

Fulltime

New

Loan Servicing Specialist II

Join a dynamic financial services team dedicated to improving members’ financial...

Location

United States , Hawthorne

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3–5 years’ direct experience in financial services, with a focus on consumer and/or mortgage loan servicing
minimum of 1 year processing DMV documentation across multiple states
Strong working knowledge of lending products including secured/unsecured loans, auto loans, credit cards, and lines of credit
In-depth familiarity with loan servicing guidelines and regulatory requirements under NCUA and CFPB
Proficiency in Dealertrack System for processing title paperwork and managing collateral loans
Excellent organizational, written, and verbal communication skills
High attention to detail and ability to manage multiple competing priorities
High school diploma required
Proficiency in Windows, Microsoft Word, Excel, and internet navigation
Ability to handle confidential information and maintain professionalism

Job Responsibility

Process consumer and mortgage loan servicing requests efficiently and accurately
Manage titles and collateral loans, ensuring compliance with DMV regulations nationwide
Monitor and reconcile collateral protection insurance and loan records
Respond to member and internal partner inquiries with courteous, professional communication across tickets, calls, and emails
Review DMV documents and resolve discrepancies
Provide training for team members and adapt to updated policies and procedures
Support compliance initiatives including the Bank Secrecy Act and fair lending laws

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

New

QA Testing Intern – Hospitality Digital Products

We are seeking a detail-oriented and motivated QA Testing Intern to support the ...

Location

United States , Fort Lauderdale

Salary:

Not provided

Tambourine

Expiration Date

Until further notice

Requirements

Currently pursuing (or recently completed) a degree in Computer Science, Information Systems, Digital Media, Marketing Technology, Hospitality, or a related field
Strong attention to detail and ability to follow structured testing procedures
Basic understanding of how websites work (pages, links, forms, browsers, responsiveness)
Comfort working with digital tools (ticketing systems, documentation, spreadsheets)
Strong written communication skills and ability to document issues clearly
High accountability, curiosity, and willingness to learn in a fast-paced environment

Job Responsibility

Execute manual testing for hotel websites, booking flows, and marketing technology tools
Validate functionality across desktop, tablet, and mobile—including browser and device compatibility
Test enhancements, bug fixes, new modules, and template updates prior to release
Perform regression testing to confirm updates do not break existing functionality
Follow established QA checklists and contribute to expanding test coverage over time
Identify bugs, inconsistencies, broken UI elements, and usability issues
Document issues clearly using reproduction steps, screenshots, recordings, and environment details
Log and track issues in a ticketing system and support validation through resolution
Work closely with QA and engineering teams to verify fixes
Participate in QA reviews and release validation checkpoints

What we offer

Mentorship from seasoned professionals who are experts in their field
A supportive and inclusive environment where your ideas are valued and your growth is encouraged
Paid internship

Fulltime

New

Senior Software Engineer - Fullstack

We build simple yet innovative consumer products and developer APIs that shape h...

Location

United States , Seattle

Salary:

165600.00 - 248400.00 USD / Year

Plaid

Expiration Date

Until further notice

Requirements

5+ years of software engineering experience with a track record of shipping production systems or features
Experience building backend services using relational databases such as MySQL, and working with microservices or service-oriented architectures
Strong working knowledge of HTML, CSS, JavaScript, and modern frontend frameworks or libraries, with comfort building user-facing experiences
Solid system design, coding, and testing skills across both frontend and backend
Proven ability to collaborate effectively with product, design, and other engineering partners
Experience mentoring or supporting the growth of other engineers through reviews, guidance, or leadership
Comfortable working across product, operations, and data teams to deliver end-to-end solutions

Job Responsibility

Build across the stack. Design, develop, and maintain scalable backend services and APIs, as well as intuitive, high-quality frontend applications that bring those systems to life
Collaborate cross-functionally. Partner closely with product managers and designers to define requirements and deliver features that solve real customer problems
Maintain high code quality. Write clean, maintainable, and well-tested code, and participate in code reviews and technical design discussions
Test and debug. Build automated tests, monitor system performance, and troubleshoot issues in production environments
Contribute to system design. Engage in hands-on coding and architectural decisions to ensure reliability, security, and scalability
Grow the team. Support a strong engineering culture through mentorship, thoughtful reviews, and shared ownership of technical standards

Fulltime

Helpdesk Tech II

MyTennisLessons

Location:
United States , San Francisco

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 07, 2026

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