CrawlJobs Logo

Helpdesk Tech II

mytennislessons.com Logo

MyTennisLessons

Location Icon

Location:
United States , San Francisco

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

30.00 - 42.00 USD / Hour
Save Job
Save Icon
Apply Position

Job Description:

Helpdesk Technicians support SpotOn Employees and Contractors both global and local requiring attention to confidentiality. This is a generalist role involving a broad range of tasks. The major portion of the day is spent addressing tickets. Helpdesk also works on recurring tasks and special projects, including handling a wide range of responsibilities within the office to which they are assigned.

Job Responsibility:

  • Keep regular office hours in assigned SpotOn office
  • Handling tickets for tasks such as
  • User administration (onboarding, offboarding, changes, resets, unlocks, etc)
  • Desktop support (hardware, software, and services)
  • Licensing (provisioning and deprovisioning)
  • Hardware requests
  • Asset tracking (assignment, return, retirement)
  • Auditing (User and Accounts)
  • Regular maintenance and patching
  • Basic hardware setup and repair

Requirements:

  • Intermediate Knowledge of Okta User/Group Management
  • Intermediate Knowledge of Google Workspace User/Group Management/Administration
  • Intermediate Knowledge of Macintosh and Windows Configuration and Administration
  • Moderate Skill in Troubleshooting Desktop Hardware
  • Basic Skill in Upgrading and basic repair of PC hardware
  • Moderate Knowledge with Networking Technologies
  • Moderate Knowledge in VoIP Softphone and Telephony Services
  • Good US English verbal and written communication skills (multi-lingual preferred)
  • 3 year in similar Helpdesk role
  • 2 years with Google Apps for Business or similar service
  • 2 years with Okta or similar service
  • High school diploma

Nice to have:

  • CompTIA A+, Network+, and/or Tech+ or similar preferred
  • multi-lingual preferred
What we offer:
  • Medical, Dental and Vision Insurance
  • 401k with company match
  • RSUs
  • Paid vacation, 10 company holidays, sick time, and volunteer time off
  • Employee Resource Groups to build community and inclusion at work
  • Monthly cell phone and internet stipend
  • Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development

Additional Information:

Job Posted:
January 07, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
MyTennisLessons - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Helpdesk Tech II

IT Helpdesk II

As an IT Help Desk II, you provide support to end users for computer, applicatio...
Location
Location
United States , Lehi
Salary
Salary:
Not provided
asirobots.com Logo
Autonomous Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Classes, Associates degree, or technical certification in IT or related field
  • 4-6 years of general work experience
  • Good understanding of computer systems, mobile devices, and other tech products
  • Solid understanding of how to research troubleshooting technical issues
  • Ability to diagnose and resolve basic technical issues
  • Good communication skills, written and verbal
  • Customer-oriented and cool-tempered
Job Responsibility
Job Responsibility
  • Serve as the first point of contact for employees seeking technical assistance by phone, email, or other IT helpdesk requests
  • Perform remote troubleshooting through diagnostic techniques
  • Researches and resolves routine technical problems
  • Walk employees through the problem-solving process
  • Handles moderately complex issues and problems and refers more complex issues to higher-level staff
  • Follow up and update employees on the status of solutions
What we offer
What we offer
  • Full Benefits - 90% Medical, 401K, Generous PTO
  • Fulltime
Read More
Arrow Right
New

Nurse Practitioner or Physician Assistant, MSICU

At Boston Children’s Hospital, the quality of our care – and our inclusive hospi...
Location
Location
United States , Boston
Salary
Salary:
124800.00 - 200262.40 USD / Year
childrenshospital.org Logo
Boston Children's Hospital
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master of Science in Nursing or Master’s in Physician Assistant Studies
  • 1 year of critical care experience preferred
  • Will consider new graduates with previous relevant experience
  • Solid medical knowledge base for critical care medicine
  • Critical thinking skills and adaptability
  • Excellent communication skills and work collaboratively with medical and surgical colleagues, staff, and trainees
  • A current Massachusetts NP or PA license required
Job Responsibility
Job Responsibility
  • Providing care to infants, children, and adults with critical illness
  • Collaborating with supervising physicians to conduct patient assessments and medical history, physical exams, and diagnose health and developmental problems
  • Caring for patients with both acute and chronic disease by managing therapeutic regimens according to approved guidelines
  • Participating in intensive care unit medical rounds, including the presentation of clinical information and the progress and management of patients
  • Assisting with establishing a treatment plan and being included in all teaching activities conducted by the MSICU attending staff
  • Participating in ongoing research in the MSICU and offering expertise as a consultant and educator to other staff
  • Ability to work full time, 40 hours/week, day/night rotation with every 3rd weekend, 12-hour shifts
  • Opportunities also available for permanent nights with every 4th weekend rotation
What we offer
What we offer
  • flexible schedules
  • affordable health, vision and dental insurance
  • child care and student loan subsidies
  • generous levels of time off
  • 403(b) Retirement Savings plan
  • Pension
  • Tuition and certain License and Certification Reimbursement
  • cell phone plan discounts
  • discounted rates on T-passes
  • competitive sign‑on bonus, based on experience, for applicants new to Boston Children’s Hospital
  • Fulltime
Read More
Arrow Right
New

Senior Residential Sales Negotiator

We are seeking an accomplished, driven, and highly professional individual to jo...
Location
Location
United Kingdom , Kesgrave
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous agency experience is essential
  • Knowledge of the local residential property market
  • A proven track record of winning instructions
  • Strong communication skills – written and oral
  • Strong attention to detail
  • Strong organisational skills
  • Proficient IT skills and knowledge of Office 365
  • Ability to work well under pressure
  • Ability to influence others
  • Confident
Job Responsibility
Job Responsibility
  • Conduct market appraisals
  • Progress sales to exchange and completion of contracts through influencing and negotiating sales, whilst always giving professional advice to clients
  • Staying in touch with our large database of potential buyers and sellers on a regular basis
  • Looking for potential new opportunities for the business
  • Manage applicant enquiries in a timely manner, ensuring accurate details are registered
  • Help with the marketing of properties including coordinating the booking of advertising, assisting with brochure production and property descriptions
  • Manage own diary efficiently as well as that of the team
  • Ensure compliance of legal, internal, and external requirements i.e., Health and Safety, compliance, Estate Agency Act, GDPR etc.
What we offer
What we offer
  • Supportive environment
  • Excellent opportunities for development and career progression
  • Basic salary
  • Rewarding commission scheme
  • Various discretionary cash incentive referral schemes
  • 23 days holiday, rising to 25 days in the third holiday year plus Public Bank Holidays
  • Complimentary birthday day off
  • Company car or car allowance
  • Pension
  • Life Insurance
  • Fulltime
Read More
Arrow Right
New

Store Team Member

Our Team Members are the face of Woolies and bring to life everyday what we are ...
Location
Location
Australia , Bermagui
Salary
Salary:
Not provided
woolworths.com.au Logo
Woolworths Supermarkets
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • The right attitude is everything to ensure we go the extra mile and strive to exceed customer expectations with our own personal flair
  • You have a genuine interest in food & shopping
  • You enjoy communicating and interacting with others
  • You embrace being flexible and can easily adapt to change
  • You love working as part of a team to achieve common goals
  • You treat everyone with respect, care is important to you and part of how you show up every day
Job Responsibility
Job Responsibility
  • Greet, acknowledge, show care and thank our customers for shopping at Woolies
  • Stick to our policies and procedures to ensure we keep ourselves, each other and our customers safe including looking out for and reporting any hazards
  • Help our customers by answering their questions or taking them to products they are looking for throughout their shopping journey
  • Ensuring our shelves are fully stocked and tidy to enable a fast and easy shopping journey
  • Shopping for our online customers, ensuring that they receive what they need
What we offer
What we offer
  • Team discounts across our range of Woolworths Group brands you know like Big W, Petstock & HealthyLife
  • Workplace support which includes 24/7 access to the Sonder App that you and your family can tap into anywhere, anytime for a wealth of resources to prioritise and manage your well-being
  • A progressive and competitive leave policy that gives you more space for what matters to you
Read More
Arrow Right
New

Mobile Associate, Store-in-Store, Retail Sales

Mobile Associates, Store-in-Store are an integral part of the Retail Team respon...
Location
Location
United States , Novi
Salary
Salary:
19.50 USD / Hour
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED (Required)
  • 6 months of customer service and/or sales experience, Retail environment preferred (Required)
  • At least 18 years of age
  • Legally authorized to work in the United States
  • Customer Satisfaction - Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals. (Required)
  • Team Building - Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. (Required)
  • Retail Sales - Competitive drive and confidence to succeed in a fast-paced sales environment. (Required)
Job Responsibility
Job Responsibility
  • Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions
  • As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction
  • Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources. Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times. You will continuously learn and improve your skills to provide the best possible experience for our customers. Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures
  • Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction. You are committed to providing exceptional service, and to exceeding customer expectations. You will proactively reach out to potential customers to further drive sales activity in your location. You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers. As part of your role, you will have the ability to perform price overrides for our specialty offers specific to National Retail
  • Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing
What we offer
What we offer
  • medical, dental and vision insurance
  • flexible spending account
  • 401(k)
  • employee stock grants
  • employee stock purchase plan
  • paid time off and up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • enhanced family support
  • Parttime
Read More
Arrow Right
New

Senior Software Engineer - Azure Translator & Language AI Team

The Azure Translator & Language AI team at Microsoft builds the core technologie...
Location
Location
United States , Redmond
Salary
Salary:
119800.00 - 234700.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • Must pass Microsoft Cloud Background Check upon hire/transfer and every two years thereafter
Job Responsibility
Job Responsibility
  • Independently uses appropriate artificial intelligence (AI) tools and practices across the software development lifecycle (SDLC) in a disciplined manner
  • Leads by example within the team to produce extensible, maintainable, well-tested, secure, and performant code
  • Leads discussions for and owns the architecture of a products/solutions and creates proposals for architecture by testing design hypotheses and develop complex design specifications
  • Works with partner teams to ensure a project/sub-system of a product works well with the components of the partner team
  • Acts as a designated responsible individual (DRI) and guides other engineers by developing and following the playbook
  • Fulltime
Read More
Arrow Right
New

Lawn Operative

Due to growth and expansion, we have exciting opportunities for Lawn Care Operat...
Location
Location
United Kingdom , The Weald
Salary
Salary:
27831.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Full UK driving licence for manual vehicles
  • Excellent communication and customer-facing skills
  • Passion for lawn care
  • Ability to work independently, outdoors and keep active
  • Ability to deliver top quality customer service
  • Excellent organisation and timekeeping skills
  • Right to work in the UK
Job Responsibility
Job Responsibility
  • Maintaining contact with the customer before a treatment is carried out to inform them when you will be attending
  • To visit a number of designated customers on a daily basis to apply fertiliser and herbicide
  • Where possible, inform the customer before any work commences that you are there
  • At the conclusion of the work, notify the customer that the treatment has been completed and supply the invoice explaining what work has been carried out
  • Inform the customer of the next treatment date
  • Identify any lawn issues and offer any necessary advice on lawn and mowing practice and any additional treatments which may be required
  • Carrying out essential Spring/Autumn machine work such as Aerators, Scarifiers and lawn top-dressers using a variety of professional lawncare machinery
  • Aeration and scarification is the reduction of moss, thatch and soil compaction which needs to be carried out in a safe and professional manner
  • The use of regular garden tools such as rakes, leaf sweepers and brooms to clear scarification waste
  • Working in a team or alone on machine work which can be physically demanding so good general fitness is required
What we offer
What we offer
  • Company van and mobile phone
  • New uniform annually
  • Paid training and qualification in the application of pesticides and chemicals
  • Ongoing training and development
  • Medical cash plan
  • Christmas Shutdown
  • Free Lawn Treatments
  • Enhanced Paternity & Maternity pay
  • Company Sick pay
  • 24 hour Employee Assistance Helpline
  • Fulltime
Read More
Arrow Right
New

Behavioral Health Technician – Inpatient Psychiatry Waltham (Nights)

At Boston Children’s Hospital, the quality of our care – and our inclusive hospi...
Location
Location
United States , Waltham
Salary
Salary:
Not provided
childrenshospital.org Logo
Boston Children's Hospital
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • HS Diploma or equivalent
  • BLS (Basic Life Support) within three months of hire
  • Welle De-escalation training within six months of hire
  • Six months of practical experience in a behavioral health or educational setting preferred
Job Responsibility
Job Responsibility
  • Providing one-on-one support, as needed, to patients with a variety of behavioral health needs
  • Closely monitoring and maintaining the safety of patients
  • Observing behaviors and conditions in accordance with established procedures and protocols
  • In conjunction with Registered Nurse, conducting environmental checks and helps identifies risk factors
  • Aiding with the implementation of safety measures, such as physical restraints, observation levels, and suicide watches, as warranted
  • Responding to and assists with de-escalating acute behavioral episodes in a therapeutic and supportive manner
  • Attempts to understand the source of distress
  • Under the direction of Registered Nurse and medical staff, preventing elopement and calling for support/assistance when necessary to assist in preventing elopement
  • Identifying patient behaviors that could lead to behavioral escalation and utilizes non-verbal and verbal techniques to de-escalate situations
  • Actively monitoring patients and the environment with particular attention to safety concerns
What we offer
What we offer
  • Flexible schedules
  • affordable health, vision and dental insurance
  • child care and student loan subsidies
  • generous levels of time off
  • 403(b) Retirement Savings plan
  • Pension
  • Tuition and certain License and Certification Reimbursement
  • cell phone plan discounts
  • discounted rates on T-passes
  • Parttime
Read More
Arrow Right