CrawlJobs Logo

Helpdesk Support Technician

sportvision.cz Logo

Sport Vision Czechia s.r.o.

Location Icon

Location:
Czech Republic , Praha – Nebušice

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The IT Helpdesk Support Technician provides first-level technical assistance and support for incoming queries and issues related to IT accessories, computer systems, software, and hardware. This role is crucial in ensuring that teaching, learning, and administrative operations run smoothly within our international school environment.

Job Responsibility:

  • Provide day-to-day technical support to teachers, administration staff, students, and parents via email, phone, or in person
  • Diagnose and resolve hardware, software, and networking issues (Windows/macOS, iPads, printers)
  • Assist in the setup, configuration, and deployment of laptops, tablets, and other technology
  • Manage user accounts and access rights within Microsoft 365, Google Workspace, and school-specific Information Systems (SIS)
  • Maintain an accurate inventory of hardware and software licenses
  • document common fixes and create 'How-to' guides for users
  • General assistance with further requirements as needed, such as implementation of new tools, deployment of new tools, transfer of technologies, training and more
  • Further cooperation with other colleagues and departments, i.e. data and web coordinator

Requirements:

  • Very good written and spoken English
  • Czech is desirable advantage
  • Proficiency with Windows 10/11, macOS, and basic networking (Wi-Fi, LAN)
  • Good working knowledge of Google Workspace is a big plus
  • High school diploma or degree in Information Technology or a related field
  • Strong interpersonal skills and a patient, 'service-oriented' mindset
  • Ability to prioritise tasks in a fast-paced environment and handle multiple requests at once

Nice to have:

  • Czech language
  • Good working knowledge of Google Workspace
What we offer:
  • Educational courses, training
  • Meal tickets / catering allowance
  • Sick days
  • Refreshments on workplace
  • Contribution to sport / culture / leisure
  • Cafeteria
  • Cell phone
  • More than 5 weeks of vacation
  • Corporate events
  • Notebook
  • Children-friendly office
  • Contributions to the pension / life insurance
  • Self-organization of the job

Additional Information:

Job Posted:
January 10, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Sport Vision Czechia s.r.o. - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Helpdesk Support Technician

Helpdesk Support Technician

Rackspace is looking for an entry level Helpdesk Support Technician to be first ...
Location
Location
United Kingdom , Cardiff
Salary
Salary:
Not provided
rackspace.com Logo
Rackspace
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Self-motivated with a strong desire to learn and improve both technical and ‘people’ skills
  • Strong verbal and written communication skills
  • Strives for performance improvements in oneself and peers
  • Ability to work at a team level as well as an individual level
  • Ability to interact confidently with more senior / skilled areas of the business
  • You will be required to work a shift pattern including weekend work
  • Ability to attend the Cardiff office weekly
Job Responsibility
Job Responsibility
  • Escalate support requests (phone/ticket/chat) according to escalation procedures
  • Work on “quick-fix tickets” (e.g. system resources, MyRackspace requests)
  • Manage incoming customer calls and chats
  • Basic user administration
  • Queue management (triage & routing)
  • Ensuring we adhere to customer & SLA commitments
  • Providing Fanatical Support in all of the above
  • Familiarity with desktop OS & Office tools
  • Fulltime
Read More
Arrow Right

IT Support Technician

IT Service Desk role providing 1st/2nd line support to UK suppliers. Temporary t...
Location
Location
United Kingdom , Basingstoke
Salary
Salary:
13.00 - 13.30 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Basic IT knowledge (familiar with O/S systems, Microsoft office, printer configuration, email troubleshooting, Use of Active Directory/Exchange)
  • Fixing issues via phone and remote access to various hardware devices (PCs, laptops, Printers, C&P devices, Audio visual equipment)
  • Fixing issues via phone and remote access to various software programs (K8 Client management, CAD, SAP, Red prairie, RMS Call Management, Microsoft Office)
  • Experience of using call management software
  • Experience of working in a service desk environment
  • Excellent telephone manner and customer service
  • Ability to cope under pressure
Job Responsibility
Job Responsibility
  • Providing 1st/2nd line support to UK suppliers
  • Providing support via Remote Technologies, Telephone and Email
  • Supporting Desktops, Laptops, Polycom IP Phones, Mobile phones, Audio visual equipment, printers, Chip & Pin machines, network switches/routers
  • Logging calls accurately in call logging system
  • Taking ownership, troubleshooting and escalating calls
  • Working independently on weekly assigned tasks
  • Meeting deadlines of new projects assigned to Service Desk
  • Liaising with 2nd line and 3rd party support teams
What we offer
What we offer
  • Full training provided
  • Friendly environment
  • Onsite Parking
  • Eye care vouchers and money towards glasses for VDU purposes
  • Weekly pay
  • Pension scheme option (with employer contributions)
  • 28 days paid annual leave
  • Fulltime
Read More
Arrow Right

Working Student - IT Support Technician

At NewStore, we’re building a different kind of internal IT experience - one tha...
Location
Location
Germany , Berlin
Salary
Salary:
Not provided
newstore.com Logo
NewStore
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Some hands-on experience in IT support, helpdesk, or similar - through a previous role or internship
  • Comfortable with basic troubleshooting of hardware and software issues (MacOs, Jamf, okta and slack), and eager to build deeper expertise
  • A proactive, people-first mindset with a focus on excellent customer service
  • Strong organizational skills and attention to detail
Job Responsibility
Job Responsibility
  • End-User Support: Provide prompt and professional support to NewStore employees on all technical questions related to IT software
  • Issue Resolution: Support the team in analyzing and troubleshooting common hardware and software issues (e.g., laptops, mobile devices, productivity tools)
  • IT Advising: Support employees with basic guidance on hardware and software usage
  • Service Desk Monitoring: Proactively monitor the IT Service Desk queue to ensure timely response and resolution of support requests
  • Employee Onboarding & Offboarding: Coordinate and execute the IT onboarding of new hires (including provisioning accounts and equipment) and ensuring secure offboarding
  • Equipment Management: Assist with ordering and tracking IT equipment, working alongside senior team members
  • Hardware Decommissioning: Identify and decommission non-compliant or obsolete hardware in accordance with company policies
What we offer
What we offer
  • Generous PTO and R&R
  • Professional Growth: dedicated personal development budget and a learning-centric environment
  • Flexible Work Options: option to work remotely
  • Balanced Work-Life: life-friendly working hours
  • Financial Rewards: employee stock options and a quarterly bonus based on company performance
Read More
Arrow Right

IT Support Technician

First Line Support Technician to join a busy IT Helpdesk team on a 3-month contr...
Location
Location
United Kingdom , Basingstoke
Salary
Salary:
11.80 - 13.30 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in a first-line IT support or helpdesk role
  • Strong communication and problem-solving skills
  • Familiarity with Windows OS, Office 365, and basic networking principles
  • Ability to work independently and manage multiple tasks effectively
Job Responsibility
Job Responsibility
  • Serve as the first point of contact for IT-related queries via phone, email, and ticketing system
  • Log, diagnose, and resolve technical issues or escalate to second-line support when necessary
  • Provide support for hardware, software, and basic networking issues
  • Deliver excellent customer service and ensure timely resolution of incidents
What we offer
What we offer
  • Immediate start
  • Opportunity to gain experience in a fast-paced IT environment
  • Supportive team and structured onboarding
  • Fulltime
Read More
Arrow Right

IT Support Technician

At Instructure, we believe in the power of people to grow and succeed throughout...
Location
Location
Manila
Salary
Salary:
Not provided
instructure.com Logo
Instructure
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 1-3 years of experience in an IT helpdesk or technical support role
  • Strong understanding of Windows and macOS operating systems
  • Proficiency in troubleshooting hardware and software issues
  • Experience with Active Directory and user account management
  • Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
  • Experience with ticketing systems (e.g., Jira Service Management, ServiceNow)
  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
  • Customer-focused with a strong commitment to providing excellent service
Job Responsibility
Job Responsibility
  • Provide First-Level Technical Support: Respond to and resolve IT support requests via phone, email, ticketing system, and in person
  • Troubleshoot Hardware and Software Issues: Diagnose and resolve issues related to desktops, laptops, printers, peripherals, operating systems (Windows, macOS), and common software applications
  • User Account Management: Create, modify, and disable user accounts in Active Directory and other relevant systems
  • Network Support: Assist with basic network troubleshooting, including connectivity issues and VPN support
  • Software Installation and Configuration: Install, configure, and update software applications as needed
  • Hardware Maintenance: Perform basic hardware maintenance and repairs, and coordinate with vendors for more complex issues
  • Documentation: Maintain accurate records of support requests, resolutions, and IT inventory. Create and update knowledge base articles and user guides
  • Escalation: Escalate complex issues to higher-level support teams as necessary
  • Customer Service: Provide excellent customer service and maintain a professional and positive attitude
  • Remote Support: Provide remote support to users in various locations
  • Fulltime
Read More
Arrow Right

Desktop IT Support Technician

A confidential organization is seeking an experienced Desktop Support Technician...
Location
Location
United States , San Francisco
Salary
Salary:
85000.00 - 120000.00 USD / Year
revelstaffing.com Logo
Revel Staffing
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma required
  • IT degree preferred
  • 1–3 years of technical support or IT helpdesk experience
  • Active Security Clearance OR VantageClear Credential (required)
  • Strong proficiency with Windows 10/11, macOS, Microsoft Office 365, OneDrive, and common IT hardware
  • Excellent communication, customer service, and problem-solving skills
  • Ability to work independently in an onsite corporate environment
Job Responsibility
Job Responsibility
  • Provide on-site technical support for hardware, software, and network-related issues
  • Troubleshoot desktops, laptops, Windows/macOS, printers, mobile devices, and peripherals
  • Install, configure, image, and deploy hardware and software
  • Assist users with application, operating system, and connectivity issues
  • Respond promptly to incidents and service requests via phone, email, or in-person
  • Document all work, solutions, and updates in the ticketing system
  • Collaborate with IT teams for escalations and project-based work
  • Maintain accurate inventory of IT assets and ensure compliance with security protocols
  • Provide user training and guidance on IT policies and best practices
  • Fulltime
Read More
Arrow Right

Desktop IT Support Technician

A confidential defense organization is seeking an experienced Desktop Support Te...
Location
Location
United States , Phoenix
Salary
Salary:
85000.00 - 120000.00 USD / Year
revelstaffing.com Logo
Revel Staffing
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma required
  • IT degree preferred
  • 1–3 years of technical support or IT helpdesk experience
  • Active Security Clearance OR VantageClear Credential (required)
  • Strong proficiency with Windows 10/11, macOS, Microsoft Office 365, OneDrive, and common IT hardware
  • Excellent communication, customer service, and problem-solving skills
  • Ability to work independently in an onsite corporate environment
Job Responsibility
Job Responsibility
  • Provide on-site technical support for hardware, software, and network-related issues
  • Troubleshoot desktops, laptops, Windows/macOS, printers, mobile devices, and peripherals
  • Install, configure, image, and deploy hardware and software
  • Assist users with application, operating system, and connectivity issues
  • Respond promptly to incidents and service requests via phone, email, or in-person
  • Document all work, solutions, and updates in the ticketing system
  • Collaborate with IT teams for escalations and project-based work
  • Maintain accurate inventory of IT assets and ensure compliance with security protocols
  • Provide user training and guidance on IT policies and best practices
  • Fulltime
Read More
Arrow Right

IT Helpdesk Technician

Are you an enthusiastic IT professional ready to make a difference in a dynamic ...
Location
Location
United Kingdom , Thurrock, Essex
Salary
Salary:
35000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proficiency in Microsoft 365 administration and support
  • Experience with Microsoft Azure / Entra ID (formerly Azure AD)
  • Hands-on knowledge of Microsoft Intune for device management
  • Strong experience supporting Windows 10 and Windows 11 operating systems
  • A good telephone manner and excellent verbal and written communication skills
  • Proven customer service experience, ideally in an IT support environment
  • The ability to work independently and manage your time effectively
  • Mobile Device Management (MDM) experience
  • Must have a driving license
Job Responsibility
Job Responsibility
  • Preparing and configuring laptops, desktops, and other hardware for new and existing staff
  • Providing first-line user support via the IT helpdesk, resolving technical issues efficiently and professionally
  • Managing and monitoring software licences to ensure compliance and optimise usage
  • Supporting user account management, access permissions, and security policies
  • Assisting with onboarding and offboarding of staff, including IT setup and decommissioning
  • Maintaining accurate asset records for hardware and software
  • Collaborating with other IT team members on exciting projects and upgrades
  • Following IT policies and procedures to ensure consistent service delivery
  • Supporting multiple offices with any IT related queries - including travelling to site
What we offer
What we offer
  • A collaborative and supportive team environment where your contributions are valued
  • Opportunities for technical growth and career development in an engaging workplace
  • Access to training resources and certification support to help you excel
  • Flexible working arrangements (where applicable) to fit your lifestyle
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy