Helpdesk Senior Associate-ITSM Job at NTT DATA (Bangalore)

Helpdesk Senior Associate-ITSM

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Must be a Graduate. B.Tech/B.E or any other technical degree preferred
Good communication skills with minimum 1 year of international calling experience
Good comprehension & writing skills
Must possess excellent customer handling skills
Should be comfortable to work in rotational shift with 24x7 support window
2-3 years of industry experience. 12 months in the current grade is a

Job Responsibility

Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat
Activities include recognition, research, isolation, resolution & follow up steps
Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure
Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.
Sound knowledge of ITIL best practices around Incident & Request Management procedures

Fulltime

New

Helpdesk Senior Associate-ITSM

The Helpdesk Senior Associate - ITSM is a pivotal role that involves providing t...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

University education, preferably technical degree or Microsoft certifications
Awareness of Microsoft Operating Systems local and Hybrid (Office and Remote) administration and Microsoft Office family applications
Experience of providing Hybrid (Office and Remote) IT support is an advantage
Ability to analyze and solve problems by investigating potential solutions using troubleshooting skills
Excellent communication and customer service skills
Fluency in English language
Flexibility to work shifts if required

Job Responsibility

Manages customer interactions & records reported issues in the ITSM
Identifies issues, apply fixes and investigate root causes using internal instructions
Provides technical guidance in activities associated with identifying, prioritizing, and resolving problems by telephone and e-mail
Screens, refers and diagnoses internal inquiries and work requests relating to PC maintenance
Participates in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner

Fulltime

New

Store Associate

We’re building a world of health around every individual — shaping a more connec...

Location

United States , East Falmouth

Salary:

15.00 - 22.00 USD / Hour

CVS Health

Expiration Date

July 04, 2026

Requirements

At least 16 years of age
High School diploma or equivalent preferred but not required

Job Responsibility

Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
Supporting opening and closing store activities, when needed
Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health

What we offer

dental
vision
wellness resources
employee discounts
access to certain voluntary benefits
other programs

Parttime

New

Shift Supervisor

We're building a world of health around every individual — shaping a more connec...

Location

United States , Plymouth

Salary:

16.00 - 23.00 USD / Hour

CVS Health

Expiration Date

June 25, 2026

Requirements

Deductive reasoning ability, analytical skills and computer skills
Advanced communication skills and supervision skills
Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Job Responsibility

Work effectively with store management and store crews
Supervise the store's crew through assigning, directing and following up of all activities
Effectively communicate information both to and from store management and crews
Assist customers with their questions, problems and complaints
Promote CVS customer service culture (Greet, offer help, and thank)
Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
Maintain customer/patient confidentiality
Price merchandise
Stock shelves
Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise

What we offer

Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs

Fulltime

New

Beauty Sales Consultant

We’re building a world of health around every individual — shaping a more connec...

Location

United States , New York

Salary:

19.00 - 28.00 USD / Hour

CVS Health

Expiration Date

July 12, 2026

Requirements

Sales oriented
Ability to use sales data with product/brand knowledge to meet sales and beauty service goals
Strong interpersonal, organizational, and communication skills
Goal-driven, with an ability to multi-task
Ability to work independently and as an integral part of a team in a fast-paced environment, handle multiple priorities, and quickly learn new procedures
Available to work a flexible retail schedule, which may include mornings, evenings, weekends, extended hours, and Peak Hours
Ability to perform the tasks listed throughout the job description
Must demonstrate the ability and willingness to perform ear-piercing services in all stores (training and certification to be provided)
In specific CVS stores, we require bilingual beauty advisors that can speak to customers in both English and Spanish
Must be at least 18 years old

Job Responsibility

Seek out customers to ensure they have a fantastic beauty advisor experience through personalized sales service based on customer needs, effective upselling and suggestive selling, as well as subsequent follow-up contact to build lasting relationships
Engage in conversation with each customer as they enter the beauty zone
listen to and be sensitive to the customer's information, be conscious of their needs and provide specialized sales advice
Maneuver in a conversation to stimulate a different thought process
Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible
Using the facilities provided, explain how various products help the customer address their needs by educating them of the proper usage and benefits and leveraging the CVS beauty monthly sampling program to build relationships
Participate in and represent company sales programs or events that positively impact business
Create and maintain product displays, end caps, and other beauty-specific promotional materials supporting key brands, corporate initiatives, and local advertising efforts
Maintain a beautiful and clean zone by keeping your assigned area well-stocked, well-merchandised, and compliant with hygiene standards for a positive shopping experience
Ensure that all CVS tester sanitation, hazardous waste disposal, and tool cleansing policies are executed in a timely and compliant manner

What we offer

Exposure to the latest and greatest product in the industry through brand interaction, training, and more
Gratis (free samples)
Brand partners and other colleagues will present and discuss new and upcoming products and provide training on various initiatives
Helping people on their path to better health
Medical, dental, and vision coverage
Paid time off
Retirement savings options
Wellness programs

Fulltime

New

Inside Sales Representative - Building Mechanics

Are you a Building Mechanics expert with a passion for customer service? A leade...

Location

Canada , Laval

Salary:

52000.00 - 68000.00 CAD / Year

Randstad

Expiration Date

July 12, 2026

Requirements

Relevant education or experience in Building Mechanics, HVAC, Sheet Metal, or Refrigeration
Intermediate English level to interact with a diverse clientele outside of Quebec
Solid experience in customer service or technical sales
Autonomous profile, known for a calm and composed demeanor

Job Responsibility

Manage order taking, follow-ups, and provide in-depth technical advice to clients
Greet walk-in customers, identify their needs, and pick parts directly from the warehouse
Prepare technical quotes, handle invoicing, and process payments
Coordinate with suppliers for special orders
Use the AS400 system daily (upcoming migration to SAP)

What we offer

Competitive salary based on experience: $52,000 to $68,000
Stable daytime schedule: 8:00 AM to 5:00 PM, Monday to Friday
3 weeks of vacation starting the first year
Full collective insurance package with Sunlife after 3 months
Professional and structured work environment

Fulltime

New

Shift Supervisor

We're building a world of health around every individual — shaping a more connec...

Location

United States , Reno

Salary:

17.00 - 26.00 USD / Hour

CVS Health

Expiration Date

July 11, 2026

Requirements

Deductive reasoning ability, analytical skills and computer skills
Advanced communication skills and supervision skills
Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Job Responsibility

Work effectively with store management and store crews
Supervise the store's crew through assigning, directing and following up of all activities
Effectively communicate information both to and from store management and crews
Assist customers with their questions, problems and complaints
Promote CVS customer service culture (Greet, offer help, and thank)
Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
Maintain customer/patient confidentiality
Price merchandise
Stock shelves
Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise

What we offer

dental
vision
wellness resources
employee discounts
access to certain voluntary benefits
and other programs

Parttime

New

Shift Supervisor

A Shift Supervisor is a key leader supporting the CVS Store Management team in d...

Location

United States , Newtown Square

Salary:

16.50 - 24.00 USD / Hour

CVS Health

Expiration Date

July 11, 2026

Requirements

Deductive reasoning ability, analytical skills and computer skills.
Advanced communication skills and supervision skills
Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Job Responsibility

Work effectively with store management and store crews
Supervise the store's crew through assigning, directing and following up of all activities
Effectively communicate information both to and from store management and crews
Assist customers with their questions, problems and complaints
Promote CVS customer service culture. (Greet, offer help, and thank)
Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
Maintain customer/patient confidentiality
Price merchandise
Stock shelves
Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise

What we offer

dental
vision
wellness resources
employee discounts
access to certain voluntary benefits
other programs

Parttime

Helpdesk Senior Associate-ITSM

NTT DATA

Location:
India , Bangalore

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 13, 2026

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Helpdesk Senior Associate-ITSM

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Location:India , Bangalore

Category:IT - Administration

Contract Type:Not provided

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Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:March 13, 2026

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