Helpdesk Senior Associate-ITSM Job at NTT DATA (Bangalore)

New

Helpdesk Senior Associate-ITSM

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Must be a Graduate. B.Tech/B.E or any other technical degree preferred
Good communication skills with minimum 1 year of international calling experience
Good comprehension & writing skills
Must possess excellent customer handling skills
Should be comfortable to work in rotational shift with 24x7 support window
2-3 years of industry experience. 12 months in the current grade is a

Job Responsibility

Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat
Activities include recognition, research, isolation, resolution & follow up steps
Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure
Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.
Sound knowledge of ITIL best practices around Incident & Request Management procedures

Fulltime

New

Helpdesk Senior Associate-ITSM

The Helpdesk Senior Associate - ITSM is a pivotal role that involves providing t...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

University education, preferably technical degree or Microsoft certifications
Awareness of Microsoft Operating Systems local and Hybrid (Office and Remote) administration and Microsoft Office family applications
Experience of providing Hybrid (Office and Remote) IT support is an advantage
Ability to analyze and solve problems by investigating potential solutions using troubleshooting skills
Excellent communication and customer service skills
Fluency in English language
Flexibility to work shifts if required

Job Responsibility

Manages customer interactions & records reported issues in the ITSM
Identifies issues, apply fixes and investigate root causes using internal instructions
Provides technical guidance in activities associated with identifying, prioritizing, and resolving problems by telephone and e-mail
Screens, refers and diagnoses internal inquiries and work requests relating to PC maintenance
Participates in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner

Fulltime

New

Hotel Cleanliness Expert

Our jobs aren’t just about giving guests a clean room and a freshly made bed. In...

Location

Vietnam , Danang

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

ensuring a safe work place
following company policies and procedures
maintaining confidentiality
upholding quality standards
ensuring your uniform, personal appearance, and communications are professional
stand, sit, or walk for an extended time
move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance

Job Responsibility

giving guests a clean room and a freshly made bed
build an experience that is memorable and unique
maintaining the appearance and cleanliness of the whole hotel
delivering guest requests
stocking carts
cleaning rooms and public spaces

Fulltime

New

Senior Product Manager - JFrog Security

At JFrog, we’re reinventing DevSecOps to help the world’s greatest companies inn...

Location

Israel , Netanya/Tel Aviv

Salary:

Not provided

JFrog

Expiration Date

Until further notice

Requirements

5+ years of experience in E2E Product Management, preferably in B2B SaaS platforms.
Strong Technical Background (Must): Proven ability to engage deeply with engineering teams on complex technical architectures and developer-centric products.
Execution Excellence: Strong project management skills and experience writing detailed PRDs/User stories for engineering and QA teams
Customer-Facing Experience: Experience working with users, buyers, and decision-makers in a global market
Communication: Excellent English and the ability to influence cross-functional teams without formal authority
Engineering or Application Security background – an advantage

Job Responsibility

Own the full cycle of product development, including ideation, competitive analysis, client validation, discovery with R&D, spec writing, launching, and monitoring
Lead Enterprise Customer Relationships: Build strong relationships with our largest Enterprise customers, understand their complex security requirements and translate them into scalable product solutions
Drive AI Transformation: Lead internal AI initiatives to optimize product workflows and leverage data-driven insights to enhance the JFrog Security offering
Collaborate Cross-Functionally: Work alongside Product Analysts, UX/UI, Product Marketing and other functions to drive successful feature rollouts
Build Strategic Trust: Get buy-in for the product vision across internal and external stakeholders through strong cross-team interactions
Evidence-Based Innovation: Identify, design, and iterate on product decisions by leveraging data from customer usage, market research, and adoption metrics.

Fulltime

New

Technical Recruiter – Full Cycle Recruitment

We are seeking a motivated and detail-oriented Technical Recruiter to support fu...

Location

United States , Boston

Salary:

Not provided

Dutech Systems

Expiration Date

Until further notice

Requirements

1–3+ years of full-cycle recruitment experience
Experience recruiting for technical or IT-related positions preferred
Strong sourcing experience using LinkedIn Recruiter, job boards, and Boolean search techniques
Excellent communication and stakeholder management skills
Ability to manage multiple openings and meet deadlines in a fast-paced environment
Strong organizational skills and attention to detail
Ability to handle confidential information professionally
Strong problem-solving and relationship-building abilities
Experience working with Applicant Tracking Systems (ATS)

Job Responsibility

Manage full-cycle recruitment for contract and full-time technical positions
Partner with hiring managers to understand hiring needs, job requirements, and candidate qualifications
Develop sourcing strategies using LinkedIn Recruiter, job boards, networking, referrals, and recruiting events
Source and engage active and passive candidates for technical roles including software development, infrastructure, cybersecurity, and IT support
Conduct resume reviews and phone screenings to evaluate candidate qualifications and cultural fit
Coordinate interviews and maintain communication between candidates and hiring teams throughout the hiring process
Present qualified candidates and provide hiring recommendations to hiring managers
Maintain accurate recruitment records within the Applicant Tracking System (ATS)
Ensure a positive candidate experience through timely communication and professional follow-up
Participate in career fairs, networking events, and employer branding initiatives

Fulltime

New

Area Business Manager - Northeast

Responsible for achieving sales and installed base management goals for Werfen p...

Location

United States

Salary:

150000.00 - 190000.00 USD / Year

werfen

Expiration Date

Until further notice

Requirements

BS in Science or Business or related field
A minimum of five years business or related experience with previous management responsibility

Job Responsibility

Recruits, hires and trains account managers and technical sales representatives in a given geographic territory
Plans and organizes the work of the employees and monitors activities and productivity
Provides coaching and mentoring to staff under his/her direction
Implements sales plans, deploys field staff in order to optimize Werfen business-maintenance and growth
Manages and controls the cost of sales within the Area
Prepares forecasts and other monthly reports as required by headquarters
Negotiates with key accounts in the area and promotes Werfen products and services
Plans and coordinates trade shows and sales meetings for the area, and provides coverage from the group at national shows
Performs other duties as the position requires and as directed by the VP of Sales
Responsible for management and sales to key integrated delivery networks

What we offer

medical insurance
dental insurance
vision insurance
401k plan retirement benefits with an employer match
paid vacation
sick leave
commission plan
performance-based bonus

Fulltime

New

Contract Billing Clerk (Excel & Accounting)

Client is seeking 2 detail-oriented and reliable Contract Billing Clerks to join...

Location

United States , Springfield

Salary:

Not provided

Dutech Systems

Expiration Date

Until further notice

Requirements

Minimum 2 years of professional experience in accounting, billing, or mathematics-related roles
Strong proficiency in Microsoft Excel and MS Office Suite
Solid understanding of basic accounting principles
Excellent attention to detail and organizational skills
Strong written and verbal communication skills
Ability to work both independently and within a team environment
High level of professionalism and reliability

Job Responsibility

Perform billing and accounting-related tasks with a high level of accuracy
Utilize Microsoft Excel and Office tools for data tracking, reporting, and reconciliation
Process and review financial transactions and billing records
Follow written and verbal instructions to complete assigned tasks
Collaborate with team members while also being able to work independently
Maintain professionalism in all communications and interactions
Ensure attention to detail in all financial documentation

Fulltime

New

Instrument Service Engineer

Performs multiple tasks associated with in-house calibration, repair, and mainte...

Location

United States , Norcross

Salary:

33.00 - 40.00 USD / Hour

werfen

Expiration Date

Until further notice

Requirements

Education: Bachelor's degree (BS/BA) from a four-year college or university
or equivalent combination of education and experience
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedures
Ability to write routine reports and correspondence
Ability to work with and apply mathematical concepts such as fractions, percentages, ratios and proportions to practical situations
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardizations exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, and schedule form
Ability to effectively troubleshoot, test, and repair electronics boards, motors, fluidics systems, and other instrument components
Other clinical engineering experience with medical devices as needed
Displays PC skills with Microsoft Office (word and Excel) and other desktop applications at a basic level

Job Responsibility

Repair and refurbishment of instruments and parts to meet Sales forecast demands and service replacement parts needs
Performs installation, servicing and maintenance relative to in-house instruments used in training, production and product investigation labs
Inspect and process returned parts and instruments from Field Service and customers into inventory control
Evaluate and prepare Demo and Clinical Trail instruments prior to use at external sites
Repair customer owned Manual capture Workstation Equipment
Keep and maintain accurate records of duties performed using appropriate documentation for all repairs, maintenance, RMAs, parts shipments, etc.
Coordinate and assist with shipment of parts from the main office to OEMs and vice versa
Operate stand-up and sit-down forklifts to move instruments and other service related materials to and from storage crates and locations within the company
Performs other duties and responsibilities as assigned

What we offer

Medical insurance
Dental insurance
Vision insurance
401k plan retirement benefits with an employer match
Paid vacation
Sick leave

Fulltime

Helpdesk Senior Associate-ITSM

NTT DATA

Location:
India , Bangalore

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 13, 2026

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