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The Helpdesk Senior Associate role at NTT DATA requires a graduate with a technical degree and 4 to 5 years of service desk experience. Candidates must be fluent in English and Spanish, possess strong customer handling and technical support skills, and be comfortable working in rotational shifts. This position offers an opportunity to lead a team in a dynamic environment, providing 24x7 support to clients. If you are passionate about technology and customer service, apply now!
Requirements
Must be a Graduate. B.Tech/B.E or any other technical degree preferred
Overall 4 to 5 years of SD experience and experience handling a team
Good comprehension & writing skills
Must possess excellent customer-handling skills
Should be comfortable working in rotational shift with 24x7 support window