CrawlJobs Logo

Helpdesk Engineer – Level II

Pakistan, Multiple Cities · Job Posted May 25, 2026
Apply Position
Job Link Share

Job Description

We are seeking a customer-focused and skilled Helpdesk Engineer – Level II to join the Service Operations Center (SOC) team at StormFiber. The role involves providing technical support to corporate clients, troubleshooting network access issues, ensuring timely resolution of complaints, and managing incident tickets. The ideal candidate holds a Bachelor’s degree in Telecommunications, Electronics, or Computer Science, with a preference for CCNA certification and experience in Linux, VM, and basic network security. You will have the opportunity to enhance your technical expertise while being a part of Pakistan’s leading FTTH broadband provider.

Job Responsibility

  • Assess nature of queries and provide technical support to corporate clients
  • Maintain and ensure cordial services for the clients
  • Ensure resolution of complaints within given and committed time
  • Help troubleshoot Network Access Layer issues related to CPE installed at customers’ end (router, switches, etc.)
  • Respond to queries with regards to internet access technologies (i.e. DSL, VSAT Fiber, WiMAX, GPON and RF)
  • Initiate ticket for incident resolution in system and communicate to all stakeholders

Requirements

  • Bachelors in Telecommunications, Electronics or Computer science
  • CCNA certified will be preferred
  • Good understanding of OSI Layer, TCP/lP, switching & routing
  • Knowledge and experience in Linux & VM
  • Network security exposure (basic level)

Nice to have

CCNA certified will be preferred

What we offer

  • Market competitive compensation package
  • Medical coverage for employees and their families
  • Festival bonuses
  • A culture of diversity, inclusion, and respect for each other
  • A team that continuously works towards mutual development and success

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Helpdesk Engineer – Level II

8 matching positions

New

Technology Innovation and Data Specialist

Location
Location
United States , New Orleans
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4-year college degree or at least 1 year in IT experience
  • hotel experience preferred
  • Reading, writing and oral proficiency in the English language
  • Proven ability to maintain a safe working environment while demonstrating professionalism, sound decision-making, and exceptional organizational skills
  • Ability to interpret and analyze data, quickly grasp technical concepts, and apply operations knowledge to drive efficient and effective outcomes
Job Responsibility
Job Responsibility
  • Maintain and support critical hotel technology systems, including the Property Management System (PMS), Call Accounting, HSIA, PABX, and Food & Beverage Point of Sale (POS) platforms, ensuring maximum uptime and reliable 24/7 operations
  • Provide systems administration and end-user support, including user account management, access configuration, troubleshooting, documentation, and training on hardware and software systems
  • Assist with server and infrastructure management, including performance monitoring, operating system upgrades, maintenance, troubleshooting, and overall technology environment reliability
  • Deliver technical support across all property applications, including back-office, sales and catering, human resources, and other business systems, while managing service restoration, issue resolution, and cybersecurity protections such as virus prevention
What we offer
What we offer
  • Rewarding Work Culture
  • Excellent Mentoring, Training and Development Opportunities
  • World Class Medical, Dental, and Vision Insurance Program
  • 401k participation with a company matching program
  • Discounted Stays at Four Seasons Worldwide after 6 Months
  • Holiday and Vacation pay (9 paid Holidays including Mardi Gras)
  • Complimentary employee meals prepared by the Four Seasons Culinary Team
  • Discounted parking near hotel
  • Fulltime
Read More
Arrow Right
New

Senior Product Manager

PagerDuty is redefining how modern engineering and operations teams work. PagerD...
Location
Location
United States , Atlanta
Salary
Salary:
201000.00 - 303600.00 USD / Year
https://www.pagerduty.com Logo
PagerDuty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of product management experience shipping customer-facing software at scale
  • SaaS B2B strongly preferred
  • Deep fluency in the SRE and DevOps domain
  • Hands-on experience with workflow automation, integration platforms, job schedulers, or infrastructure tooling
  • Ability to think clearly about authorization models
  • Strong technical aptitude: comfortable reading API specs, digging into telemetry, and holding substantive conversations with senior engineers
  • Track record of managing ambiguous, multi-stakeholder roadmaps from vision through GA
  • Excellent written and verbal communication
  • Familiarity with UI/UX best practices, usability testing, and interpreting user research to inform roadmap decisions and feature development
  • Track record of building positive working relationships with engineering, UX design and teams outside of product development
Job Responsibility
Job Responsibility
  • Define and drive the multi-year roadmap for Workflows and Actions, covering both cloud-delivered SaaS and on-premises deployments
  • Lead product definition for the agentic layer of PagerDuty's automation platform — the Skills, Tools, and Connectors that enable AI agents to act autonomously in production environments
  • Define the model for how autonomous SRE agents interact with automation primitives: invoking runbooks, triggering Actions, calling external APIs via Connectors, and escalating when confidence is low
  • Work closely with engineering to define the trust, safety, and audit boundaries required before automation can act on behalf of an agent rather than a human
  • Partner with AI/ML teams and external model providers to ensure PagerDuty's agentic experience is differentiated by domain — leveraging deep SRE context rather than generic automation
  • Own the customer-facing surface of agentic authorization — ensuring permissions, audit logs, and scoping controls are a natural and frictionless extension of current enterprise permissioning models
  • Identify and close gaps in the current platform by synthesizing customer feedback, usage data, competitive signals, and engineering constraints into a coherent strategy
What we offer
What we offer
  • Competitive salary
  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
  • Fulltime
Read More
Arrow Right
New

Assistant Manager Housekeeping

Location
Location
India , Raipur
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 1 year experience in the housekeeping or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • no work experience required
Job Responsibility
Job Responsibility
  • Ensures knowledge and understanding of OSHA regulations are up to date
  • Oversees all lost and found procedures
  • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments
  • Inventories stock to ensure adequate supplies
  • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner
  • Works effectively with the Engineering department on guest room maintenance needs
  • Understands and complies with loss prevention policies and procedures
  • Ensures all employees have proper supplies, equipment and uniforms
  • Assists in supervising an effective inspection program for all guestrooms and public space
  • Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary
  • Fulltime
Read More
Arrow Right
New

Retail Travel Advisor

Here at TUI, you’ll find we’re an inclusive company with a culture of care and b...
Location
Location
United Kingdom , Barnstaple
Salary
Salary:
13.09 GBP / Hour
https://www.tui.com Logo
TUI
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent customer service skills with a genuine passion to go above and beyond
  • A strong dedication to achieve goals and sales targets
  • Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges
  • Ability to embrace change and adapt to new ways of working
  • A team player who engages and collaborates with our customers and colleagues
  • An organised individual who takes pride in their work and communicates effectively
  • Able to work a varied shift pattern each week in-line with shop opening and closing times.
Job Responsibility
Job Responsibility
  • Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
  • Your drive to achieve will lead you to exceed your sales objectives
  • embrace change and rise to the challenges of a customer engaged role both face to face and virtually
  • actively investigate and resolve any question or complaint
  • receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
What we offer
What we offer
  • commission scheme
  • holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
  • Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
  • Investment in your development and career progression
  • Pension scheme and life assurance
  • Parttime
Read More
Arrow Right
New

Primary Supply Teacher

If you're a dedicated educator with a QTS/PGCE qualification and a passion for p...
Location
Location
United Kingdom , Tadworth
Salary
Salary:
140.00 GBP / Day
https://www.randstad.com Logo
Randstad
Expiration Date
August 04, 2026
Flip Icon
Requirements
Requirements
  • good classroom management
  • key stage 1 experience
  • key stage 2 experience
  • knowledge of curriculum
  • QTS/PGCE qualification
  • passion
  • positivity
  • flexibility
  • 2 work references
  • DBS on the update service or willingness to obtain one
What we offer
What we offer
  • Tailored workdays to suit your schedule
  • Diverse school settings
  • Competitive daily rates
  • Convenient weekly payments
  • Hassle-free hour submissions through app
  • Flexibility
  • Earn £300 through Refer a Friend bonus
  • Guidance and support from dedicated consultant
  • Personalised assistance with compliance and onboarding
  • Parttime
Read More
Arrow Right
New

Hgv Class 2 Driver

Our client based in Bicester is looking for a HGV Class 2 driver to join their t...
Location
Location
United Kingdom , Bicester
Salary
Salary:
15.00 - 17.00 GBP / Hour
planetrecruitment.co.uk Logo
PLANET RECRUITMENT SERVICES LTD
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Class 2 Licence with a minimum of 2 years experience
  • Digital Tachograph card and CPC qualification
  • Self-motivated team player
  • Good communication skills
  • Able to complete lifting of heavy materials
  • Successful applicants should be within a commutable distance of Thame
Job Responsibility
Job Responsibility
  • Work with a team of drivers and porters to ensure the safe transit of peoples personal items to various destinations
  • Dealing with customers face to face and over the telephone
  • Safe manual handling of goods, on and off the vehicle
  • Fulltime
Read More
Arrow Right
New

Assistant Manager Housekeeping

Entry level management position that focuses on supporting the day-to-day activi...
Location
Location
India , Pune
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 1 year experience in the housekeeping or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • no work experience required.
Job Responsibility
Job Responsibility
  • Ensures knowledge and understanding of OSHA regulations are up to date
  • Oversees all lost and found procedures
  • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments
  • Inventories stock to ensure adequate supplies
  • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner
  • Works effectively with the Engineering department on guest room maintenance needs
  • Understands and complies with loss prevention policies and procedures
  • Ensures all employees have proper supplies, equipment and uniforms
  • Assists in supervising an effective inspection program for all guestrooms and public space
  • Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary
  • Fulltime
Read More
Arrow Right
New

Federal Account Executive, FSI

PagerDuty is seeking a Federal Systems Integrator (FSI) Account Executive (AE) t...
Location
Location
United States , Washington, District of Columbia
Salary
Salary:
130000.00 - 154000.00 USD / Year
https://www.pagerduty.com Logo
PagerDuty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of experience in public sector and/or FSI sales, account management, or expansion roles within SaaS or cloud software
  • Proven success managing a quota in complex, long-cycle federal sales
  • Demonstrated experience selling to and influencing senior executives at top-tier FSIs
  • Proficiency with Salesforce (SFDC) for pipeline management and forecasting
  • Bachelor’s degree or equivalent experience
Job Responsibility
Job Responsibility
  • Own and grow a defined set of Federal Systems Integrator (FSI) accounts by driving upsell, cross-sell, and expansion opportunities
  • Build and maintain trusted senior relationships through regular in-person engagement and consultative selling
  • Develop and execute strategic account plans to identify growth areas, expansion pathways, and competitive positioning
  • Drive adoption of PagerDuty’s Operations Cloud by articulating clear business value and ROI
  • Execute complex, multi-product sales motions and partner with Solution Consultants for technical validation and proof-of-concept activities
  • Maintain accurate forecasts and a disciplined pipeline in Salesforce using the MEDDICC framework
  • Collaborate with Customer Success, Product Management, and Renewals teams to ensure customer satisfaction and long-term retention
What we offer
What we offer
  • Competitive salary
  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
  • Fulltime
Read More
Arrow Right