Helpdesk Coordinator, Office Angels

Office Angels

Location:
United Kingdom, Livingston

Category:
Customer Service

Contract Type:
Not provided

Salary:

25000.00 - 27000.00 GBP / Year

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Job Description:

Are you the kind of person who thrives on solving problems, keeping things running smoothly, and making people smile? Do you have a knack for juggling tasks, staying organised, and being the calm in the chaos? If so, our client wants YOU to join their team as their next Helpdesk Coordinator Extraordinaire!

Job Responsibility:

Answering calls like a customer service ninja-friendly, fast, and always helpful
Logging helpdesk requests with precision so nothing gets lost in the shuffle
Coordinating engineers and contractors like a backstage manager at a rock concert-making sure the right people are in the right place at the right time
Keeping clients updated and happy, because communication is your superpower
Creating reports and quotes that are so organised they practically sparkle
Using your initiative to solve problems on the fly-and knowing when to call in backup

Requirements:

A people-person with top-notch communication skills
A multitasking maestro who thrives in a fast-paced environment
Someone who's tech-savvy, detail-oriented, and loves a good checklist
A proactive problem-solver who doesn't wait to be told what to do

What we offer:

A supportive team that's more like a family
Opportunities to grow and develop your skills
A workplace where your ideas are heard and valued
Plenty of coffee, laughs, and high-fives

Additional Information:

Job Posted:
June 05, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Helpdesk Coordinator